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Twilio Pros review quotes

Megha Shyam K - PeerSpot reviewer
May 21, 2024
The solution is very easy to use.
Gustavo Mejía - PeerSpot reviewer
Oct 25, 2024
Twilio provides an easier and more organized way for officers and agents to communicate with clients, either through SMS or email, rather than using personal devices.
NH
May 20, 2024
I like Twilio's business development features like chat and call routing.
reviewer2542086 - PeerSpot reviewer
Sep 9, 2024
I've integrated Twilio into our customer communication workflow for two-factor authentication and SMS messaging. It's very easy to use with good documentation.
 

Twilio Cons review quotes

Megha Shyam K - PeerSpot reviewer
May 21, 2024
The product must provide a developer-friendly way of changing and modifying the integrations.
Gustavo Mejía - PeerSpot reviewer
Oct 25, 2024
Customer support should improve in responsiveness and receptibility.
NH
May 20, 2024
There are issues regarding stability, and I would rate it as two out of ten.
reviewer2542086 - PeerSpot reviewer
Sep 9, 2024
The main issue I've encountered is sometimes slow SMS delivery in South America.