My company is a partner with Zoho, and we have used the solution for various purposes, including sales processes and manufacturing of products. Additionally, we have developed applications for the manufacturing and hospitality sectors.
Sr. Zoho Developer at Absoft IT Solutions Pvt Ltd
Helps to manage sales processes but needs to improve scalability and stability
Pros and Cons
- "Zoho Creator helps to maintain the products in development."
- "The product needs to improve stability and scalability. We faced issues with bugs."
What is our primary use case?
What is most valuable?
Zoho Creator helps to maintain the products in development.
What needs improvement?
The product needs to improve stability and scalability. We faced issues with bugs.
For how long have I used the solution?
I have been using the product for 12 months.
Buyer's Guide
Zoho Creator
October 2024
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814,649 professionals have used our research since 2012.
What do I think about the stability of the solution?
I would rate the tool's stability a seven out of ten.
What do I think about the scalability of the solution?
I would rate Zoho Creator's scalability a seven out of ten. Our organization has a maximum of 250 users utilizing Zoho Creator, primarily for client portal purposes. For managing customer figures and product lines, we have around 15 to 20 users handling these tasks.
How are customer service and support?
We encountered issues with the solution related to bugs and breakdowns. However, we could resolve these issues internally without requiring technical support.
How was the initial setup?
The duration of the deployment can vary depending on the specific project requirements. It typically depends on the requirements of the project at hand.
What other advice do I have?
I would rate the product an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Senior Zoho Developoer at Techloyce
Helps to easily create forms and reports without writing code
Pros and Cons
- "Zoho Creator is a flexible and powerful solution. I like the tool's advanced modification feature which helps to modify its layout and setup scripts."
- "I would like to see a simpler layout and interface. I would also like to see Zoho CRM and Zoho Campaigns integrated with the product."
What is most valuable?
Zoho Creator is a flexible and powerful solution. I like the tool's advanced modification feature which helps to modify its layout and setup scripts.
What needs improvement?
I would like to see a simpler layout and interface. I would also like to see Zoho CRM and Zoho Campaigns integrated with the product.
For how long have I used the solution?
I have been using the product for an year.
What do I think about the stability of the solution?
I would rate the tool's stability a nine out of ten.
What do I think about the scalability of the solution?
I would rate Zoho Creator's scalability a nine out of ten.
How are customer service and support?
We can easily solve and manage issues with Zoho Creator.
How was the initial setup?
The product's setup is not complex since it is a low-code application.
What was our ROI?
We see ROI with the tool's use.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is flexible.
What other advice do I have?
I would rate Zoho Creator a nine out of ten. We can easily create reports and forms without writing any code. However, if you need an advanced level of things then you need to write code and scripts. If you need data from third parties then you need to write APIs.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Zoho Creator
October 2024
Learn what your peers think about Zoho Creator. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
Head Digital & Business Applications at a tech company with 201-500 employees
A low-code solution for creating custom applications
Pros and Cons
- "Zoho Creator can be integrated with other platforms easily."
- "They should allow for more UI customization."
What is our primary use case?
We have multiple use cases. The best thing about Zoho Creator is that it's low-code. You're not required to change or modify your processes. The tools work as per our processes, the way we set it up; we just had to configure the app. All of the interfaces are mobile, as well.
We have just kicked off and we are in the process of building the product right now. At the moment, we don't have many users. Once the development phase has been completed, If things work out, then we will have roughly 500 users.
Once everything is up and running, we definitely have plans to increase our usage with this solution.
What needs improvement?
Understanding the role hierarchy and permissions can be a bit tricky. Secondly, the licensing pattern needs to be more simplified.
They should allow for more UI customization. In fact, I don't think any of the low-code platforms allow that. If they added that, it would be a nice tool to explore and it would be adopted by many organizations as well.
For how long have I used the solution?
We have just started using Zoho Creator. We've been using it for the past two or three weeks now; however, I have explored the product personally, for the last six months.
What do I think about the scalability of the solution?
Zoho Creator is both scalable and stable.
As I mentioned earlier, being low-code makes it great for extending to other areas, like customer interaction, internal processes, vendor coordination; all of these things can be included in the platform.
How are customer service and technical support?
I haven't had any interaction with technical support yet; however, during pitching, when I was exploring the product, the pre-sales support which I was provided with was excellent. I was very impressed with it.
How was the initial setup?
It's a cloud-based solution so there is no installation process. Once the accounts were created, we could get started with whatever forms we wanted to create.
What's my experience with pricing, setup cost, and licensing?
Considering the light amount of users who use this solution to perform basic tasks, the price is a little high. I think the pricing should be determined separately, depending on the usage.
There are multiple licensing plans available. We have a top-level license which costs 1400 INR per user/month, which is quite expensive for those of us not involved in the development phase, just using it for day-to-day processes.
We would prefer it if the price went down drastically.
Which other solutions did I evaluate?
Before looking into Zoho Creator, I explored multiple products, including Microsoft Power Apps, AppSheet, and Kissflow.
Zoho Creator can be integrated with other platforms easily; for this reason, I think that it's superior to the other solutions I evaluated.
What other advice do I have?
I would definitely recommend using Zoho Creator.
On a scale from one to ten, I would give this solution a rating of eight. If the price was lower, I would give it a higher rating. Everything else about this solution is great.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Commercial Mortgage Associate at a financial services firm with 501-1,000 employees
Simple and easy to set up, but needs better user guides and a way to see the actual database tables
Pros and Cons
- "I just like the simplicity of it."
- "When you're developing database-type applications, there is no way to see the actual database tables. They call them forms, and I don't like that. Zoho should also provide better user guides."
What is our primary use case?
We use it just for business process improvement. We are currently testing it. We are using its latest version.
What is most valuable?
I just like the simplicity of it.
What needs improvement?
When you're developing database-type applications, there is no way to see the actual database tables. They call them forms, and I don't like that. Zoho should also provide better user guides.
For how long have I used the solution?
I have been using this solution for a week.
What do I think about the stability of the solution?
I haven't tested it to its maximum capacity, but it seems fine.
What do I think about the scalability of the solution?
I'm not there yet.
How are customer service and technical support?
I have not contacted them.
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
It is at the bottom end of the price range.
What other advice do I have?
I would rate Zoho Creator a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: October 2024
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