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Salesforce Platform vs Zoho Creator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024
 

Categories and Ranking

Salesforce Platform
Ranking in Rapid Application Development Software
8th
Ranking in Low-Code Development Platforms
6th
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
90
Ranking in other categories
PaaS Clouds (7th), Mobile Development Platforms (3rd), No-Code Development Platforms (2nd)
Zoho Creator
Ranking in Rapid Application Development Software
13th
Ranking in Low-Code Development Platforms
9th
Average Rating
8.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Rapid Application Development Software category, the mindshare of Salesforce Platform is 5.6%, down from 6.3% compared to the previous year. The mindshare of Zoho Creator is 1.0%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

ChrisTook - PeerSpot reviewer
Jun 21, 2022
Reliable with good reporting and custom dashboards
I don't have any huge love for it. I don't have any huge love for most of the tech solutions I use. Working in software sales could be better. The tasks, the reminders, and keeping myself on point, for example, in that sense, the forecasting could all be better. It could be maybe a bit more user-intuitive. I've been using the Lightning version for the last couple of years. There were a couple of features that were lost from Salesforce Classic to Lightning, though I recognize some of the improvements. Better UI and UX would be great. They should offer more help built into the platform itself. It would be really useful if, for example, in the reporting tab, I could have a little wizard or something which says, "Hey, this is your first time visiting the reports tab. Here are details and Youtube videos," et cetera.
Sagar Gaikwad - PeerSpot reviewer
Jul 10, 2023
The solution provides accessible and high functionality at a competitive price point
When working on an application or solution, the main part is the functionality instead of the look and feel. You could customize the look and feel, but the normal public uses a higher user interface, a rich extra interface. Zoho Creator does not support that because the solution is used for its functionality based on your core businesses and core values, but they will launch that, and it is already available in CRM. Today, they are extending their feature set. Though the pricing level is low compared to other products in the market, I suggest they allow portal users to pay for the solution based on their requirements. It is cheap, about $1.1, but it would be better to lower the number for those who just maintain the data instead of using Excel sheets because that will be much easier. Some don't have the budget for features like that cloud. This is a feature they have already provided free of cost for one user, but if someone wants ten or five users, a lower price would be better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I love the report building that is available."
"Scalability-wise, I rate the solution a ten out of ten...I rate Salesforce Platform's technical support a ten out of ten."
"It works beautifully. I haven't had any errors."
"Salesforce is a phenomenal application. It's very diverse."
"The keyword search helps me in finding stuff quickly. So, I don't have to click around a lot."
"The lead conversion process in Salesforce Sales Cloud is extremely valuable."
"Most of the apps allow you to try out the product before buying it. The trial period depends on the product and varies from a week to 30 days."
"The most valuable features of the Salesforce Platform are the ability to manage customers' data, many report filtering options, and consolidation."
"We can create multiple applications simultaneously with it."
"The integration capabilities in Zoho Creator are quite good and support our existing workload. It provides open and proprietary APIs, making interfacing with other applications easier."
"The product’s MIS feature is very valuable to us."
"Zoho Creator boasts a multitude of impressive features, but one of the most outstanding is its flexibility in creating interactive reports and pages. With Zoho Creator, users have the ability to utilize HTML and CSS to create visually appealing pages that are rich in information, utilizing data from the system itself. This exceptional feature provides a remarkable advantage and adds immense value to Zoho Creator."
"The deployment process is quite straightforward."
"It has a simple user interface, not so difficult to use. You can add AI models, integration, and third-party connections."
"It is a very, very scalable tool."
"Zoho Creator is a low-code platform that is easy to use and manage other resources. It stands out because of its modular platform approach. It offers an ERP system with the flexibility to create various applications like service applications, customer portals, and more. It's particularly useful if you already have an ERP system and want to extend its functionality with applications for customer portals, e-commerce, or internal processes such as HR approvals and inventory management. The platform simplifies workflow creation."
 

Cons

"The pricing of the solution is an area with certain shortcomings that need improvement since, right now, I am not sure if Salesforce Platform has any plans for start-ups or small businesses."
"The integration of Salesforce with other solutions could be improved."
"UI needs to be more intuitive and user friendly."
"It does need very specific resources to help deploy it and buy in from the users. It's one of those items it's pretty disruptive and if it's not deployed properly and if it doesn't get utilized efficiently, it won't be effective."
"Salesforce Platform has a cumbersome interface when creating reports, dashboards, and those types of things. They could be a little bit more simple. The administration has to be an aficionado to do any sort of administration and maintenance, for example, setting up the way you want to modify the lead tracks or functions. These systems tend to be quite cumbersome."
"The reporting for Salesforce could be approved. It is a manual process and it would be useful to have a guide or videos on how to generate reports or any other cool things that you could do with the platform."
"Identification management systems integration should be easier."
"What could be improved in the Salesforce Platform is the price. The platform is too expensive. The implementation time for the platform is also longer than expected, so that's another area for improvement."
"They should allow for more UI customization."
"Zoho Creator falls short on data management, so we must connect it to other databases to handle larger datasets. However, it may still be sufficient for smaller databases. Better templates and examples for support teams or programming could be improved. Learning the Zoho Creator language, known as "Deluge," can be challenging for native programmers, so having clear examples and training materials would benefit users."
"They still don't have a PDF conversion feature."
"I would like to see a simpler layout and interface. I would also like to see Zoho CRM and Zoho Campaigns integrated with the product."
"Zoho provides different channels for support, like chat and email. There's also a multi-brand support self-service support portal, but it's time-consuming to deal with it. If we create a portal on Zoho, we need to pay an additional cost per user. It's a flexible platform, but there are limitations, such as the EBI. We need to purchase additional EBIs and other features that some businesses require. If we are developing complex applications, we need to set up many virtual automation and use API calls."
"The solution has limitations on development. It will not be suitable if you have 4000-5000 users."
"Could have more pre-built integrations for pulling data from the wider Zoho ecosystem as well as other systems."
"We are looking for a single portal across all Zoho apps."
 

Pricing and Cost Advice

"The cost is reasonable for the corporations I work for. I would say an average would be around $100 per month per user."
"It is a fair price for what it's offering, in comparison with other solutions that are available on the market."
"It is very expensive. Its licensing is on a monthly basis."
"It is expensive. Licensing is on an annual basis."
"Salesforce charges double the rates, or almost three times, compared to its competitors. Our company does incur additional charges for maintenance and support."
"It is quite expensive. Its developers come at a premium cost, which makes it expensive."
"Salesforce does a user capacity analysis on a regular basis. For example, if you're not using certain areas, you may lose access. If you don't go in and quote and edit quotes, all of a sudden you may lose your rights to quote."
"The solution is fairly priced."
"The tool's pricing is flexible."
"The plan provided is presented on a monthly basis, giving an idea of the cost each month. However, the actual cost is calculated and charged on a yearly or annual basis. The cost is displayed in a detailed manner, breaking down the amount charged annually, and presenting it in a monthly format."
"We would prefer it if the price went down drastically."
"The tool has three plans and one of them costs 50 dollars per month."
"The Enterprise version costs INR 1500 per month."
"Zoho Creator is the cheapest option in the market right now that can deliver this level of quality."
"Zoho Creator's pricing is fine. It's subscription-based."
"It is at the bottom end of the price range."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Government
10%
Manufacturing Company
8%
Educational Organization
72%
Computer Software Company
5%
Financial Services Firm
4%
Manufacturing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
What do you like most about Zoho Creator?
The deployment process is quite straightforward.
What is your experience regarding pricing and costs for Zoho Creator?
Zoho Creator's pricing is fine. It's subscription-based.
What needs improvement with Zoho Creator?
The solution has limitations on development. It will not be suitable if you have 4000-5000 users.
 

Also Known As

Salesforce1, Force.com, Salesforce App Cloud
No data available
 

Learn More

Video not available
 

Overview

 

Sample Customers

ADP
Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert
Find out what your peers are saying about Salesforce Platform vs. Zoho Creator and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.