Pega Platform and Zoho Creator compete in the business applications category. Pega Platform seems to have an upper hand in pricing and customer support, while Zoho Creator leads in user-friendliness and ease of integration.
Features: Pega Platform offers robust workflow automation, complex rule management, and enterprise scalability. Zoho Creator provides a user-friendly interface, rapid custom application development, and versatility for various business functions.
Room for Improvement: Pega Platform requires improved intuitive navigation, easier learning curve, and enhanced user interface. Zoho Creator needs to improve reporting functionalities, offer advanced integration features, and provide more comprehensive data analytics.
Ease of Deployment and Customer Service: Pega Platform has advanced deployment capabilities for large enterprises, demanding significant expertise with a customer service focus on enterprise support. Zoho Creator allows straightforward deployment suited for smaller businesses, receiving positive feedback for timely customer support and problem resolution.
Pricing and ROI: Pega Platform demands higher initial investment, with longer ROI periods but offers value in enterprise-scale solutions. Zoho Creator provides a cost-effective entry with faster ROI due to lower setup costs, making it attractive for growing businesses.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
The technical support from Pega is very low, rating a one or two out of ten.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
The pricing is expensive, and this is an issue.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.
Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.
What are the key features of Pega Platform?In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.
Zoho Creator is a web-based platform that lets everyone build custom business applications without any prior technical knowledge
Zoho Creator offers a first of its kind drag-n-drop interface to create tables/forms, design, schedule workflows and perform a variety of automated actions.
Zoho Creator's powerful tools for data collection and management, analysis, reporting and collaboration make it the smart choice for small to large organizations to run their business online, without any additional costs, infrastructure, or software.
Zoho Creator is used by more than 400,000 users and 100,000+ apps have been already created. Don't let complex looking workflows and business rules scare you.
Zoho Creator is completely non-programmer friendly. Use the intuitive and feature-rich platform to build your custom database applications. Just write your business rules and let the software handle deployment and hosting. You can create your own forms/tables afresh or import data from standard formats (.xls .csv .mdb) and get your database application online within minutes, really!
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