Pega Platform and Zoho Creator compete in the low-code development sector. Pega's focus on enterprise needs with advanced automation and integration capabilities gives it an edge for large-scale solutions.
Features: Pega Platform offers robust case management, business process management, and versatile low-code development, complemented by situational layer cake technology for flexibility. Zoho Creator enables rapid application development with simple scripting, ease of use, and seamless integration within the Zoho ecosystem, suitable for smaller business needs.
Room for Improvement: Pega Platform can improve in user-friendliness, reducing complexity, and streamlining version upgrades. Zoho Creator could enhance data management capabilities, user interface customization, and broaden system integrations to meet advanced requirements.
Ease of Deployment and Customer Service: Pega Platform supports flexible deployments across on-premises and cloud environments but involves a complex setup process. Customer service responsiveness varies with problem complexity. Zoho Creator offers a straightforward cloud-based deployment process with mixed technical support experiences.
Pricing and ROI: Pega Platform is priced on the higher end, justifying costs with a comprehensive feature set for significant ROI in large implementations. Zoho Creator features affordable pricing models, ideal for small to medium-sized businesses needing cost-effective application development.
The technical support from Pega is very low, rating a one or two out of ten.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
Pega's technical support team is very helpful.
There are certain limitations if the data volume is large due to execution limits.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
My learning curve in robotics has been challenging.
In terms of scalability, there are certain limitations if the data volume is large due to execution limits.
The pricing is expensive, and this is an issue.
Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
Pricing is a little on the higher side for the Indian market, especially for mid-sized and small-sized companies with 30 to 40 users.
Management capabilities such as dashboards.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
Zoho Creator provides a quick turnaround in terms of project closures, which is the most important benefit.
Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.
Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.
What are the key features of Pega Platform?In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.
Zoho Creator is a web-based platform that lets everyone build custom business applications without any prior technical knowledge
Zoho Creator offers a first of its kind drag-n-drop interface to create tables/forms, design, schedule workflows and perform a variety of automated actions.
Zoho Creator's powerful tools for data collection and management, analysis, reporting and collaboration make it the smart choice for small to large organizations to run their business online, without any additional costs, infrastructure, or software.
Zoho Creator is used by more than 400,000 users and 100,000+ apps have been already created. Don't let complex looking workflows and business rules scare you.
Zoho Creator is completely non-programmer friendly. Use the intuitive and feature-rich platform to build your custom database applications. Just write your business rules and let the software handle deployment and hosting. You can create your own forms/tables afresh or import data from standard formats (.xls .csv .mdb) and get your database application online within minutes, really!
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