Pega Platform vs Zoho Creator comparison

Pega and Zoho are both solutions in the Rapid Application Development Software category. Pega is ranked #6 with an average rating of 8.0, while Zoho is ranked #13 with an average rating of 8.5. Pega holds a 6.6% mindshare in RADS, compared to Zoho’s 1.0% mindshare. Additionally, 91% of Pega users are willing to recommend the solution, compared to 95% of Zoho users who would recommend it.

Pega Platform

Read 78 Pega Platform reviews

8,363 Views
6,306 Comparison Views

91% willing to recommend

Zoho Creator

Read 20 Zoho Creator reviews

1,672 Views
958 Comparison Views

95% willing to recommend

Pega Platform

Zoho Creator

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 6, 2024

Pega Platform and Zoho Creator compete in the business applications category. Pega Platform seems to have an upper hand in pricing and customer support, while Zoho Creator leads in user-friendliness and ease of integration.

Features: Pega Platform offers robust workflow automation, complex rule management, and enterprise scalability. Zoho Creator provides a user-friendly interface, rapid custom application development, and versatility for various business functions.

Room for Improvement: Pega Platform requires improved intuitive navigation, easier learning curve, and enhanced user interface. Zoho Creator needs to improve reporting functionalities, offer advanced integration features, and provide more comprehensive data analytics.

Ease of Deployment and Customer Service: Pega Platform has advanced deployment capabilities for large enterprises, demanding significant expertise with a customer service focus on enterprise support. Zoho Creator allows straightforward deployment suited for smaller businesses, receiving positive feedback for timely customer support and problem resolution.

Pricing and ROI: Pega Platform demands higher initial investment, with longer ROI periods but offers value in enterprise-scale solutions. Zoho Creator provides a cost-effective entry with faster ROI due to lower setup costs, making it attractive for growing businesses.

To learn more, read our detailed Pega Platform vs. Zoho Creator Report (Updated: October 2024).

Buyer's Guide

Pega Platform vs. Zoho Creator

October 2024

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Categories and Ranking

Pega Platform

Ranking in Rapid Application Development Software

6th

Ranking in Low-Code Development Platforms

7th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Business Process Management (BPM) (3rd), Process Automation (2nd)

Zoho Creator

Ranking in Rapid Application Development Software

13th

Ranking in Low-Code Development Platforms

10th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2024, in the Rapid Application Development Software category, the mindshare of Pega Platform is 6.6%, up from 6.2% compared to the previous year. The mindshare of Zoho Creator is 1.0%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Rapid Application Development Software

Featured Reviews

Balaji Choda

Manager Acquisition at American Express

May 9, 2024

Provides built-in frameworks that can be reused and reduces time and cost

The frameworks are built over the core Pega platform. All the codes are already built. A user can directly use the framework according to their needs. All the corresponding data models and processes already built in the framework can be reused with our custom layer. The tool reduces our costs. It is faster to implement. The solution has everything. It is model-driven. It generates its own code. It has a rules engine. Previously, Pega had its own UI. Now, we have Constellation DX API. It helps us have any user interface we need, like Angular or React. API helps create work objects in the workflow.

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Sagar Gaikwad

Sr Business Application Developer on Zoho Platform. at Tech Worriors

Jul 10, 2023

The solution provides accessible and high functionality at a competitive price point

When working on an application or solution, the main part is the functionality instead of the look and feel. You could customize the look and feel, but the normal public uses a higher user interface, a rich extra interface. Zoho Creator does not support that because the solution is used for its functionality based on your core businesses and core values, but they will launch that, and it is already available in CRM. Today, they are extending their feature set. Though the pricing level is low compared to other products in the market, I suggest they allow portal users to pay for the solution based on their requirements. It is cheap, about $1.1, but it would be better to lower the number for those who just maintain the data instead of using Excel sheets because that will be much easier. Some don't have the budget for features like that cloud. This is a feature they have already provided free of cost for one user, but if someone wants ten or five users, a lower price would be better.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Pricing is a little on the high side."

"Offers a unique environment where its entire architecture is very unified"

"The most valuable feature is the situational layer cake."

"Fast prototyping."

"The most valuable feature is flexibility, as we can configure it to best suit our requirements."

"The latest releases of PegaRULES are scalable, advanced, and can be easily integrated into your environment."

"The solution provides us with a very good dashboard."

"The most valuable features of the solution are case management, routing, and low-code environment."

More Pega Platform pros

"Zoho Creator is a flexible open platform that is good for development in a complex environment that other platforms may not support. It isn't a challenge for me to develop any kind of complex application in Zoho."

"Can access information from other Zoho packages and you can write custom scripts."

"The integration capabilities in Zoho Creator are quite good and support our existing workload. It provides open and proprietary APIs, making interfacing with other applications easier."

"Zoho Creator is easy to design and accessible for any business purpose. The solution is priced low and helps you meet business requirements. You can write a script based on requirements and trigger it whereby the customer will receive notifications. It is a customizable application."

"It is a very, very scalable tool."

"Zoho Creator can be integrated with other platforms easily."

"The product’s MIS feature is very valuable to us."

"Zoho Creator is a flexible and powerful solution. I like the tool's advanced modification feature which helps to modify its layout and setup scripts."

More Zoho Creator pros

Cons

"It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge."

"The licensing cost is very high."

"The initial setup takes time."

"The UI has always been the weakest part."

"The cost of licensing could be improved."

"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."

"I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something."

"It needs more integration with other platforms."

More Pega Platform cons

"Though the pricing level is low compared to other products in the market, I suggest they allow portal users to pay for the solution based on their requirements."

"The user interface and the user experience should be improved."

"We are looking for a single portal across all Zoho apps."

"They should allow for more UI customization."

"They still don't have a PDF conversion feature."

"Zoho Creator could benefit from improvement in regard to the user interface and user experience of the forms. The forms themselves could benefit from being made more interactive, with increased flexibility and customization options for both developers and users. This would allow for a more engaging experience when interacting with the forms and provide more opportunities for customization to meet individual needs and preferences."

"The solution has limitations on development. It will not be suitable if you have 4000-5000 users."

"The product needs to improve stability and scalability. We faced issues with bugs."

More Zoho Creator cons

Pricing and Cost Advice

"Its pricing is on the higher side, but they have come up with different plans and different small products that can be used by smaller organizations that don't have that much money to spend. They have different pricing packages depending on the number of users or depending upon the number of cases created in the production or live environment."

"I rate Pega BPM a seven out of ten."

"The licensing fees are based on the number of users."

"The product pricing is considered reasonable compared to other solutions in the market."

"They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."

"The price could be lower."

"The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though."

"Pega is expensive."

More Pega Platform pricing and cost advice

"We would prefer it if the price went down drastically."

"The tool's licensing costs are annual. You need to pay more if you need a bigger database."

"It is at the bottom end of the price range."

"I rate the solution an eight out of ten for pricing since it is really cheap."

"The plan provided is presented on a monthly basis, giving an idea of the cost each month. However, the actual cost is calculated and charged on a yearly or annual basis. The cost is displayed in a detailed manner, breaking down the amount charged annually, and presenting it in a monthly format."

"The Enterprise version costs INR 1500 per month."

"Zoho Creator started at 800 rupees, about $10 per month."

"The tool has three plans and one of them costs 50 dollars per month."

More Zoho Creator pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Government

Educational Organization

71%

Computer Software Company

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

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When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

What do you like most about Zoho Creator?

The deployment process is quite straightforward.

See all answers

What is your experience regarding pricing and costs for Zoho Creator?

Zoho Creator's pricing is fine. It's subscription-based.

See all answers

What needs improvement with Zoho Creator?

The solution has limitations on development. It will not be suitable if you have 4000-5000 users.

See all answers

Comparisons

ServiceNow vs Pega Platform

Compared 24% of the time

Camunda vs Pega Platform

Compared 17% of the time

Appian vs Pega Platform

Compared 7% of the time

IBM BPM vs Pega Platform

Compared 6% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

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Microsoft Power Apps vs Zoho Creator

Compared 26% of the time

Oracle Application Express (APEX) vs Zoho Creator

Compared 22% of the time

Mendix vs Zoho Creator

Compared 20% of the time

Caspio vs Zoho Creator

Compared 18% of the time

OutSystems vs Zoho Creator

Compared 7% of the time

More Zoho Creator Competitors

Product Reports

Buyer's Guide

Pega Platform

October 2024

Download Pega Platform product report

Buyer's Guide

Zoho Creator

September 2024

Download Zoho Creator product report

Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES

No data available

Learn More

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Pega

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Zoho

Overview

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Zoho Creator is a web-based platform that lets everyone build custom business applications without any prior technical knowledge
Zoho Creator offers a first of its kind drag-n-drop interface to create tables/forms, design, schedule workflows and perform a variety of automated actions.

Zoho Creator's powerful tools for data collection and management, analysis, reporting and collaboration make it the smart choice for small to large organizations to run their business online, without any additional costs, infrastructure, or software.

Zoho Creator is used by more than 400,000 users and 100,000+ apps have been already created. Don't let complex looking workflows and business rules scare you.

Zoho Creator is completely non-programmer friendly. Use the intuitive and feature-rich platform to build your custom database applications. Just write your business rules and let the software handle deployment and hosting. You can create your own forms/tables afresh or import data from standard formats (.xls .csv .mdb) and get your database application online within minutes, really!

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert

Buyer's Guide

Pega Platform vs. Zoho Creator

October 2024

Free Report: Pega Platform vs. Zoho Creator

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