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Appian vs Zoho Creator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Appian's technical support is responsive and helpful, though some users desire quicker response times and better prioritization.
No sentiment score available
Zoho Creator's support is knowledgeable and well-rated but sometimes slow for complex issues and occasionally hard to contact.
 

Room For Improvement

Sentiment score
4.7
Appian requires improved tutorials, flexible UI design, better Microsoft integration, enhanced automation, and seamless mobile UX for new users.
No sentiment score available
Users seek simplified licensing, improved UI customization, better interactivity, enhanced stability, and more integrations and technical support.
 

Scalability Issues

Sentiment score
7.0
Appian is scalable and flexible, supporting integration, distributed environments, and cloud deployment, but faces challenges with large data volumes.
No sentiment score available
Zoho Creator is scalable, handling increased users and data effectively, though some note issues with heavy traffic or high data volumes.
 

Setup Cost

Sentiment score
5.0
Appian's pricing ranges from $90 to $2000+ monthly, often cheaper than Pega, but complex and expensive for on-premises setups.
No sentiment score available
Zoho Creator offers competitive, flexible pricing with plans ranging from $10 to $35 per user monthly, billed annually.
 

Stability Issues

Sentiment score
8.5
Appian is highly stable with 99.99% uptime, minimal issues, and strong user satisfaction regarding performance and ease of use.
Sentiment score
7.8
Zoho Creator is stable and reliable, with minor issues, praised for automation, data security, and handling complex applications.
 

Valuable Features

Sentiment score
8.1
Appian excels in rapid, low-code development, seamless integration, extensive automation, superior interface, and excellent technical support, enhancing productivity and scalability.
No sentiment score available
Zoho Creator enables quick, low-code development, customization, third-party integration, and simple, secure deployment for business applications and ERP enhancements.
 

Categories and Ranking

Appian
Ranking in Rapid Application Development Software
5th
Ranking in Low-Code Development Platforms
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
59
Ranking in other categories
Business Process Management (BPM) (6th), Process Automation (4th), Process Mining (6th)
Zoho Creator
Ranking in Rapid Application Development Software
13th
Ranking in Low-Code Development Platforms
9th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Rapid Application Development Software category, the mindshare of Appian is 9.9%, up from 8.5% compared to the previous year. The mindshare of Zoho Creator is 1.0%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Devashish Mishra - PeerSpot reviewer
Low resource consumption, easy setup, and stable
To determine whether a platform, such as Appian, is suitable for your domain industry, you must first assess whether it offers any out-of-the-box features relevant to your needs. If it does, utilizing that platform would be the best option since it already has the required functionalities. If the available features do not align with your requirements, consider choosing a platform that can easily build such services. Attempting to modify pre-existing features on a platform is a challenging task, and any upgrades to the platform could pose further issues for users. The solution has high performance but the main issue is the lack of customization after deploying it. I rate Appian an eight out of ten.
Sagar Gaikwad - PeerSpot reviewer
The solution provides accessible and high functionality at a competitive price point
When working on an application or solution, the main part is the functionality instead of the look and feel. You could customize the look and feel, but the normal public uses a higher user interface, a rich extra interface. Zoho Creator does not support that because the solution is used for its functionality based on your core businesses and core values, but they will launch that, and it is already available in CRM. Today, they are extending their feature set. Though the pricing level is low compared to other products in the market, I suggest they allow portal users to pay for the solution based on their requirements. It is cheap, about $1.1, but it would be better to lower the number for those who just maintain the data instead of using Excel sheets because that will be much easier. Some don't have the budget for features like that cloud. This is a feature they have already provided free of cost for one user, but if someone wants ten or five users, a lower price would be better.
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Top Industries

By visitors reading reviews
Educational Organization
28%
Financial Services Firm
17%
Computer Software Company
11%
Government
6%
Educational Organization
72%
Computer Software Company
5%
Financial Services Firm
4%
Manufacturing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What do you like most about Zoho Creator?
The deployment process is quite straightforward.
What is your experience regarding pricing and costs for Zoho Creator?
Zoho Creator's pricing is fine. It's subscription-based.
What needs improvement with Zoho Creator?
The solution has limitations on development. It will not be suitable if you have 4000-5000 users.
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
No data available
 

Learn More

Video not available
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert
Find out what your peers are saying about Appian vs. Zoho Creator and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.