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Appian vs Zoho Creator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Appian enhances profits, reduces process time, achieving break-even in year one, with widespread adoption and demonstrated ROI.
Sentiment score
8.0
Zoho Creator's cost-effectiveness, ease of use, and integration capabilities boost productivity, streamline workflows, and improve decision-making.
Appian is very efficient, allowing us to build a lot of applications within a financial year, making it cost-effective.
 

Customer Service

Sentiment score
7.4
Appian's customer support is praised for efficiency and personalization but faces challenges with response times and complex issues.
Sentiment score
6.6
Zoho Creator's support is responsive and helpful, with room for improvement in response times for complex issues.
Their customer service is responsive, and the team is very prompt for support.
The technical support is generally good.
Appian has a community where I can put my questions.
 

Scalability Issues

Sentiment score
7.4
Appian is scalable with expert setup, handling cloud configurations well, though hardware and complexity issues may impact performance.
Sentiment score
6.8
Zoho Creator is praised for scalability and low-code features, but faces challenges with high traffic and potential cost issues.
Appian is scalable, but it depends on how you build your applications.
Initially, without much coding, I can easily handle five thousand records.
There are certain limitations if the data volume is large due to execution limits.
 

Stability Issues

Sentiment score
7.9
Appian is highly stable with 99.99% uptime; issues are mostly linked to development choices, while users commend its reliability.
Sentiment score
7.6
Zoho Creator is a stable, reliable platform, praised for security and efficient automation despite minor issues.
It depends on how it has been designed and how it has been configured.
 

Room For Improvement

Appian users want better UI customization, mobile flexibility, enterprise features, and integration, with improved scalability and reduced licensing costs.
Zoho Creator users face challenges with role hierarchy, limited customization, stability issues, and inadequate support and integrations.
I would like to see more enhancement in the user interface to allow more freedom in designing the sites and pages.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
In terms of scalability, there are certain limitations if the data volume is large due to execution limits.
 

Setup Cost

Appian offers high-value, cost-effective cloud solutions with flexible licensing, competitive in specific regions, and affordable workload-based options.
Zoho Creator offers competitive and flexible pricing, but additional database costs can rise, especially impacting Indian mid-sized firms.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
The pricing of Appian is based on the number of users and generally ranges from 70 to 100 USD per user per month.
Pricing is a little on the higher side for the Indian market, especially for mid-sized and small-sized companies with 30 to 40 users.
 

Valuable Features

Appian offers low-code development, intuitive interfaces, and BPMN 2.0 compliance, enhancing application deployment, workflow management, and business process automation.
Zoho Creator offers flexible, low-code app development with strong integration, customization, and support for business processes and reporting.
The zero-code integration feature is remarkable, allowing for ease of data transfer and workflow enhancement.
I can create tables, perform database-related activities, and create multiple tables.
It is easy for me to define the process and create configurable workflows.
Zoho Creator provides a quick turnaround in terms of project closures, which is the most important benefit.
 

Categories and Ranking

Appian
Ranking in Rapid Application Development Software
5th
Ranking in Low-Code Development Platforms
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
62
Ranking in other categories
Business Process Management (BPM) (7th), Process Automation (6th), Process Mining (6th)
Zoho Creator
Ranking in Rapid Application Development Software
13th
Ranking in Low-Code Development Platforms
9th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Rapid Application Development Software category, the mindshare of Appian is 9.4%, up from 9.0% compared to the previous year. The mindshare of Zoho Creator is 0.9%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Srimanta Pandit - PeerSpot reviewer
Flexible, improves operational efficiency, and reduces the time taken to complete processes
The solution’s turnaround time for development is better compared to other tools. The solution enables fast development. The traceability of the processor is good. There is much more governance and regulations on the processers. The tool reduces the time of the processes by 30% to 40%. The solution’s low-code aspect has greatly impacted the development and deployment speed. One of the major reasons we are using the product is that we can reuse the modules. The developers can reuse all the modules. It enables us to make subsequent developments in less time. The prebuilt modules can be deployed within two to three weeks. The tool is very flexible. Compared to other platforms, the Appian product team was agile in quickly customizing things for us.
Gokulakrishnan G - PeerSpot reviewer
Quick turnaround on project closures with a drag-and-drop interface and good value for money
Zoho Creator provides a quick turnaround in terms of project closures, which is the most important benefit. Its drag-and-drop interface enhances app development. Integrations and schedulers are also used. Zoho applications are cloud-based, which makes updates automatic since it's a SaaS-based application. In terms of stability, we have had no issues. It is satisfactory and has value for money, especially if things are properly strategized to save time.
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Top Industries

By visitors reading reviews
Educational Organization
28%
Financial Services Firm
16%
Computer Software Company
10%
Government
6%
Educational Organization
68%
Financial Services Firm
6%
Computer Software Company
5%
University
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What do you like most about Zoho Creator?
The deployment process is quite straightforward.
What is your experience regarding pricing and costs for Zoho Creator?
Pricing is a little on the higher side for the Indian market, especially for mid-sized and small-sized companies with 30 to 40 users. Thus, it becomes a little price-sensitive.
What needs improvement with Zoho Creator?
Sometimes, codes that are working fine can suddenly throw errors without any specific reason. This requires reaching out to support for resolution. In terms of scalability, there are certain limita...
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
No data available
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert
Find out what your peers are saying about Appian vs. Zoho Creator and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.