Try our new research platform with insights from 80,000+ expert users
Delivery Manager - Digital Transformations at a tech services company with 11-50 employees
Real User
Top 5
A cost-effective email service provider
Pros and Cons
  • "Zoho Mail is a cost-effective solution."
  • "Zoho Mail is not as good as G Suite, which has integrated calendars."

What is our primary use case?

Zoho Mail is an email service provider, and we use it in the IT industry.

What is most valuable?

Zoho Mail is a cost-effective solution.

What needs improvement?

Zoho Mail is not as good as G Suite, which has integrated calendars.

What do I think about the stability of the solution?

Zoho Mail is a stable solution.

Buyer's Guide
Email Applications
August 2024
Find out what your peers are saying about Zoho, IceWarp, Microsoft and others in Email Applications. Updated: August 2024.
802,829 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Zoho Mail is a scalable solution. Around 30 to 35 users use the solution in our organization.

How was the initial setup?

The solution's initial setup is straightforward. I did the solution's implementation, and it was not very complicated.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a nine out of ten.

What was our ROI?

Zoho Mail is a cost-effective solution that saves 50% to 70% of our company's costs.

What's my experience with pricing, setup cost, and licensing?

The solution’s pricing is very reasonable.

What other advice do I have?

Initially, we were using Zoho Mail's free version, which had 25 slots. As the number of people increased, we needed a better package with more emails. I would recommend the solution to other users. Zoho Mail is cost-effective when compared to other products like G Suite. The tool serves its purpose of emailing.

Overall, I rate the solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
PeerSpot user
Madan Kumar Panwar - PeerSpot reviewer
CEO & Managing Director / Principal Cyber Security Consultant at MTECHNIX SDN BHD
Consultant
Good user interface, but meeting plans and online virtual activity task list could be improved
Pros and Cons
  • "I like Zoho Mail's user interface."
  • "The solution's meeting plans and online virtual activity task list could be improved and made more seamless."

What is our primary use case?

Zoho Mail is a basic application that optimizes costs and meets business requirements.

What is most valuable?

I like Zoho Mail's user interface.

What needs improvement?

The solution's meeting plans and online virtual activity task list could be improved and made more seamless.

For how long have I used the solution?

I have been using Zoho Mail for four to five months.

What do I think about the stability of the solution?

I rate the solution’s stability a six or seven out of ten.

What's my experience with pricing, setup cost, and licensing?

Zoho Mail is more cost-efficient than its competitors.

Which other solutions did I evaluate?

I would prefer Microsoft over Zoho Mail because it has additional, seamless features that Zoho Mail does not have.

What other advice do I have?

Zoho provides many other modules and solutions, and I'm quite impressed with Zoho Mail's integration capability. I would recommend Zoho Mail to users who want a more cost-effective solution and Microsoft to someone who wants a more professional tool.

Zoho Mail is a good solution from a security point of view. It helps to comply with all this end-to-end encryption, and we are also following the basic compliance requirements.

Overall, I rate the solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
PeerSpot user
Buyer's Guide
Email Applications
August 2024
Find out what your peers are saying about Zoho, IceWarp, Microsoft and others in Email Applications. Updated: August 2024.
802,829 professionals have used our research since 2012.
Account Executive at Savex Technologies Pvt Ltd
Real User
Top 5
An affordable solution that comes with SSL and TLS security features
Pros and Cons
  • "The solution has more security compared to other products. Zoho Mail comes with TLS and SSL. It has email-sharing features. It is an advanced product."
  • "Zoho Mail needs to add an IT system management feature."

What is our primary use case?

We use Zoho Mail for sales. 

What is most valuable?

The solution has more security compared to other products.  Zoho Mail comes with TLS and SSL. It has email-sharing features. It is an advanced product. 

What needs improvement?

Zoho Mail needs to add an IT system management feature. 

For how long have I used the solution?

I have been working with the product for a year. 

What do I think about the stability of the solution?

Zoho Mail is stable. 

What do I think about the scalability of the solution?

I am a single user of Zoho Mail in my company. 

How are customer service and support?

The tool's support is good compared to other tools. 

Which solution did I use previously and why did I switch?

We used Gmail and Microsoft 365. 

How was the initial setup?

The product's deployment is easy. You need to create an account to use it. 

What's my experience with pricing, setup cost, and licensing?

The solution is more affordable compared to other products. It is cheap. 

What other advice do I have?

I rate the product a seven out of ten. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free Email Applications Report and find out what your peers are saying about Zoho, IceWarp, Microsoft, and more!
Updated: August 2024
Product Categories
Email Applications
Buyer's Guide
Download our free Email Applications Report and find out what your peers are saying about Zoho, IceWarp, Microsoft, and more!