All of our staff uses Zoho Mail as their mail client.
Co-Founder at Youth Initiative Development Programme
It's an easy solution to setup and they're constantly improving, but it could have more privacy features
Pros and Cons
- "Zoho gives you a set amount of free users, so you can use it until you reach the limit and see if it's something you want to adopt. I tried it and stuck with it. Since then, I've seen a lot of improvement. I already think it's top-notch, but I believe it will become one of the best in the world."
- "We face some challenges in our current architecture with the introduction of data privacy regulations. When you are sending a calendar invite to a group of people for a meeting or an event, there is no structure for privacy. You can't hide all the contacts. Maybe that feature exists, but I don't know where it is."
What is our primary use case?
What needs improvement?
We face some challenges in our current architecture with the introduction of data privacy regulations. When you are sending a calendar invite to a group of people for a meeting or an event, there is no structure for privacy. You can't hide all the contacts. Maybe that feature exists, but I don't know where it is.
For how long have I used the solution?
I have used Zoho Mail for about eight years.
What do I think about the stability of the solution?
I rate Zoho Mail seven out of 10. It's highly stable.
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What do I think about the scalability of the solution?
I rate Zoho Mail seven out of 10 for scalability.
How was the initial setup?
Zoho Mail is a cloud-based solution, so it's easy to set up if you have a little technical experience.
What's my experience with pricing, setup cost, and licensing?
Zoho Mail is somewhat expensive. It could be priced cheaper for startups.
What other advice do I have?
I rate Zoho Mail seven out of 10. Zoho gives you a set amount of free users, so you can use it until you reach the limit and see if it's something you want to adopt. I tried it and stuck with it. Since then, I've seen a lot of improvement. I already think it's top-notch, but I believe it will become one of the best in the world.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Delivery Manager - Digital Transformations at a tech services company with 11-50 employees
A cost-effective email service provider
Pros and Cons
- "Zoho Mail is a cost-effective solution."
- "Zoho Mail is not as good as G Suite, which has integrated calendars."
What is our primary use case?
Zoho Mail is an email service provider, and we use it in the IT industry.
What is most valuable?
Zoho Mail is a cost-effective solution.
What needs improvement?
Zoho Mail is not as good as G Suite, which has integrated calendars.
What do I think about the stability of the solution?
Zoho Mail is a stable solution.
What do I think about the scalability of the solution?
Zoho Mail is a scalable solution. Around 30 to 35 users use the solution in our organization.
How was the initial setup?
The solution's initial setup is straightforward. I did the solution's implementation, and it was not very complicated.
On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a nine out of ten.
What was our ROI?
Zoho Mail is a cost-effective solution that saves 50% to 70% of our company's costs.
What's my experience with pricing, setup cost, and licensing?
The solution’s pricing is very reasonable.
What other advice do I have?
Initially, we were using Zoho Mail's free version, which had 25 slots. As the number of people increased, we needed a better package with more emails. I would recommend the solution to other users. Zoho Mail is cost-effective when compared to other products like G Suite. The tool serves its purpose of emailing.
Overall, I rate the solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jul 28, 2024
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Account Executive at Savex Technologies Pvt Ltd
An affordable solution that comes with SSL and TLS security features
Pros and Cons
- "The solution has more security compared to other products. Zoho Mail comes with TLS and SSL. It has email-sharing features. It is an advanced product."
- "Zoho Mail needs to add an IT system management feature."
What is our primary use case?
We use Zoho Mail for sales.
What is most valuable?
The solution has more security compared to other products. Zoho Mail comes with TLS and SSL. It has email-sharing features. It is an advanced product.
What needs improvement?
Zoho Mail needs to add an IT system management feature.
For how long have I used the solution?
I have been working with the product for a year.
What do I think about the stability of the solution?
Zoho Mail is stable.
What do I think about the scalability of the solution?
I am a single user of Zoho Mail in my company.
How are customer service and support?
The tool's support is good compared to other tools.
Which solution did I use previously and why did I switch?
We used Gmail and Microsoft 365.
How was the initial setup?
The product's deployment is easy. You need to create an account to use it.
What's my experience with pricing, setup cost, and licensing?
The solution is more affordable compared to other products. It is cheap.
What other advice do I have?
I rate the product a seven out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer:
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