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Superhuman vs Zoho Mail comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Superhuman
Ranking in Email Applications
14th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Zoho Mail
Ranking in Email Applications
5th
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Email Applications category, the mindshare of Superhuman is 2.0%, up from 0.6% compared to the previous year. The mindshare of Zoho Mail is 5.3%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Market Share Distribution
ProductMarket Share (%)
Zoho Mail5.3%
Superhuman2.0%
Other92.7%
Email Applications
 

Featured Reviews

Siddharth Mallya - PeerSpot reviewer
Strategic Alliances and Business Development at Onnivation
Email triage solution that actions and handles emails based on preferences
Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs. Superhuman is also a phone app, which is available only on DiOS right now. Because it's not available on Android, you have to use Gmail for your phone, and use Superhuman for your desktop. The search feature could be improved. Currently, Gmail search is a lot more robust because you can filter results based on your requirements. Superhuman does not offer this way of searching which can make emails difficult to find.
Antony Munyao Benjamin - PeerSpot reviewer
Customer Experience Consultant at Zoho
Has required technical improvements to better support advanced email feedback and user behavior tracking
Using Zoho Mail is quite easy. Users are able to track if the recipient has received, opened, or clicked on the email, thanks to a very good tracking system, and they can create large campaigns using the unlimited features of the email. The integration with Zoho Projects is a bit technical, as it's part of the CRM with specific routine tasks for projects. Efficiency-wise, it has been great in bringing teams closer together so that every project member can critique the progress of assignments. However, there is a need for improvement in communication style from one module to another. The main benefits that Zoho Mail brings include the ability to send large and secure mails. It integrates with Google clients, ensuring a high level of security and reduced spam. I have utilized it effectively, and clients trust emails from Zoho Mail because of its reputation as a reliable CRM software company.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is fast, and it increases your productivity."
"The best feature about Superhuman is the fact that you don't have to manually go through your emails. This solution segregates your email according to your preferences and how you want to categorize emails."
"The interconnectivity between these applications makes it particularly useful."
"Zoho Mail brings a positive return on investment as it leverages its CRM capabilities, which facilitates quick conversions due to the trusted brand image."
"The most valuable features of Zoho Mail are its security, integration with cloud storage, and wide range of features available. It integrates well with Outlook and mobile devices."
"The major use case for Zoho Mail is that it allows users to pay for subscriptions in local currency, which is Naira, Nigerian currency."
"The notifications, scheduling, and meetings are all integrated."
"Zoho Mail organizes your email well, and you can do a lot of things if you use other Zoho applications along with it."
"I love that Zoho Mail is easier to use—the first time I logged into my client's account, I didn't find it taxing to learn and could easily figure things out on my own while doing them, unlike other products."
"Their experience with Zoho Mail has been positive, as customers haven't complained about anything."
 

Cons

"Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs."
"It can have a few more integrations. As far as I know, it is being integrated with Salesforce."
"The initial setup of Zoho Mail can take some time because we have 30 to 35 users and we need to register each one. This can take one or two days to complete. The process could be better for administrators to register their users. If the setup interface was better in explaining the process it would be helpful to become more user-friendly."
"For the admin side of Zoho Mail, they need to add features for organizing users in organizational units."
"Zoho Mail needs to add an IT system management feature."
"The integration with Zoho Projects is a bit technical, as it's part of the CRM with specific routine tasks for projects. Efficiency-wise, it has been great in bringing teams closer together so that every project member can critique the progress of assignments. However, there is a need for improvement in communication style from one module to another."
"We face some challenges in our current architecture with the introduction of data privacy regulations. When you are sending a calendar invite to a group of people for a meeting or an event, there is no structure for privacy. You can't hide all the contacts. Maybe that feature exists, but I don't know where it is."
"Zoho Mail needs to improve its integration because direct integration is not possible with many applications."
"Zoho Mail is not as good as G Suite, which has integrated calendars."
"Zoho Mail is not as mature as Google Workspace or Microsoft 365. Zoho Mail does not have the capabilities that Google Workspace and Microsoft 365 have, especially in terms of collaboration."
 

Pricing and Cost Advice

"It is fairly expensive. They have monthly and yearly licensing options."
"If you have ten users, for Google, you'll pay $100. With Zoho Mail, you'll only pay $30 to $40."
"The solution is not costly."
"There is no license required to use Zoho Mail."
"One of the reasons people use Zoho in Nigeria is because we can pay for it in Naira. It's very affordable already. For example, we can get Zoho Mail for somewhere between 1000 naira per user, which is less than one dollar. In my opinion, it's very affordable."
"Zoho Mail is more cost-efficient than its competitors."
"Zoho One has all 50 applications in it, and Zoho Mail is part of it. Zoho One is about 35 GBP per person per month. It includes Zoho Projects, Zoho Mail, Zoho CRM, and everything else."
"The solution is more affordable compared to other products. It is cheap."
"The solution’s pricing is very reasonable."
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
16%
Computer Software Company
11%
Retailer
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

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What do you like most about Zoho Mail?
It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the...
What is your experience regarding pricing and costs for Zoho Mail?
I have no idea about the exact price paid for Zoho Mail. I am not the one managing the platform as it was already subscribed to before I joined.
What needs improvement with Zoho Mail?
Zoho Mail is not as mature as Google Workspace or Microsoft 365. Zoho Mail does not have the capabilities that Google Workspace and Microsoft 365 have, especially in terms of collaboration. There i...
 

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Sample Customers

Eat24
BBDO, HuffPost
Find out what your peers are saying about Superhuman vs. Zoho Mail and other solutions. Updated: December 2025.
881,346 professionals have used our research since 2012.