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Google Workspace vs Superhuman comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024
 

Categories and Ranking

Google Workspace
Ranking in Email Applications
1st
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
100
Ranking in other categories
Wireless Email (2nd), Cloud Storage (4th), Content Collaboration Platforms (3rd)
Superhuman
Ranking in Email Applications
14th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Email Applications category, the mindshare of Google Workspace is 24.0%, up from 21.0% compared to the previous year. The mindshare of Superhuman is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

Jerome Poudevigne - PeerSpot reviewer
Sep 26, 2024
Seamless collaboration with advanced calendaring and real-time document editing
We use Google Workspace for mail, calendaring, conference calls, collaboration on documents, and advanced features of the calendar similar to Calendly.  We utilize Google Sheets connected with BigQuery for large data analysis and work with documents, spreadsheets, presentations, and text files. We…
Siddharth Mallya - PeerSpot reviewer
May 22, 2022
Email triage solution that actions and handles emails based on preferences
The best feature about Superhuman is the fact that you don't have to manually go through your emails. This solution segregates your email according to your preferences and how you want to categorize emails. You can action them in a bunch of different ways. Everything is shortcut and hot keys based…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The valuable features of this solution are ease of use, performance is great, and collaboration. It is very easy to share and joins documents."
"G Suite Enterprise provides many features, such as business increased search visibility, email address, and domain. It's a large whole ecosystem that is the major benefit. You can manage your whole team and have many tools. Over seven years, the solution has gone through some drastic upgrades and improvements which are done automatically, I do not have to manual upgrade."
"We use Google Sheets extensively for things like sharing plans, data, test reports, and more."
"We haven't had any issues with scalability - we have over a thousand employees, and G Suite just scales."
"I think it is a great subscription for me. I think it is important, especially when making an internal email subscription. For example, I can easily create my colleague's email address, and we can use it. I benefited from G Suite. I am using the G Suite Drive, which provides 30GB of storage, and it is helping for me. I think it's better for me."
"Only a few competitors can do precisely what Google Workspace does in terms of email management and calendar management through its Gmail and Google Calendar apps. It's a very seamless platform."
"The solution is stable."
"It's stable. There isn't really any downtime."
"The best feature about Superhuman is the fact that you don't have to manually go through your emails. This solution segregates your email according to your preferences and how you want to categorize emails."
"It is fast, and it increases your productivity."
 

Cons

"Despite being an excellent platform, I would very much like Google Docs to be more compatible with Microsoft Word."
"The performance speed could be improved when the internet connection is slow."
"Everything is online, so you don't have a client on your desk. Working on email is online work, so can't do work offline and go back online. Sometimes it's not so intuitive. If you answer an email, it puts your answer at the bottom of the existing email."
"The solution could always be more secure, although that doesn't affect me so much."
"The cost could be improved. It can sometimes be a bit confusing figuring out how we are actually being charged."
"If you use a name with a special character like a slash in the folder, it will crash the migration, with no warning. There is no pre-warning or anything to tell you that if you use characters in a file name that it will crash the migration."
"The UI could be simplified and made more user friendly."
"Google Workspace lacks the ability to copy and move files from one folder to another easily."
"It can have a few more integrations. As far as I know, it is being integrated with Salesforce."
"Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs."
 

Pricing and Cost Advice

"The pricing is a bit on the higher side than normal. For a basic Google account it costs $100, but Enterprise is %150."
"There are different versions of the solution available, such as premium."
"We receive value for the price that we pay."
"The pricing is very high, although I cannot tell if this is the result of the Indian vendors artificially inflating it."
"It's cheaper to run a couple of users in a Google platform than what it would be with Microsoft Exchange."
"There are benefits that can provide a competitive advantage, e.g., improved productivity (with appropriate training), increased collaboration (with correct use of tools), flexible working - work from home or remote locations, easy to scale - fast onboarding of new employees, and ability to add and remove licenses, as required."
"It's about $8.30 up a user per month."
"I give the pricing an eight out of ten, with ten being the most affordable."
"It is fairly expensive. They have monthly and yearly licensing options."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
8%
Educational Organization
7%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
What is your experience regarding pricing and costs for Google Workspace?
I would rate pricing a seven. While Google Workspace is cost-effective, Microsoft Exchange (part of Microsoft 365) might seem to offer better value due to the inclusion of widely-used Office applic...
What needs improvement with Google Workspace?
It would be a lot nicer if the default Gmail came with features that we currently need add-ons for, such as tables, automatic BCC, resizing of the panel on the left-hand side, email highlighting, a...
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Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
No data available
 

Learn More

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Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Eat24
Find out what your peers are saying about Google Workspace vs. Superhuman and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.