Google Workspace vs Superhuman comparison

Google and Superhuman are both solutions in the Email Applications category. Google is ranked #1 with an average rating of 7.9, while Superhuman is ranked #14. Google holds a 24.1% mindshare in EA, compared to Superhuman’s 0.7% mindshare. Additionally, 95% of Google users are willing to recommend the solution, compared to 100% of Superhuman users who would recommend it.

Google Workspace

Read 100 Google Workspace reviews

6,715 Views
6,038 Comparison Views

95% willing to recommend

Superhuman

Read 2 Superhuman reviews

334 Views
225 Comparison Views

100% willing to recommend

Google Workspace

Superhuman

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 29, 2024

Google Workspace and Superhuman compete in the productivity tools category. Google Workspace holds the upper hand due to its extensive suite of applications and integrations.

Features: Google Workspace includes Gmail, Docs, Sheets, and Drive. Superhuman offers fast email management, keyboard shortcuts, and a sleek user interface.

Room for Improvement: Google Workspace users suggest enhancements in storage, offline capabilities, and customization options. Superhuman users seek better integrations, improved mobile app performance, and more affordable pricing.

Ease of Deployment and Customer Service: Google Workspace is praised for straightforward deployment and robust customer support. Superhuman also offers easy deployment, but customer service responsiveness varies.

Pricing and ROI: Google Workspace pricing is fair for the range of services offered, with good ROI. Superhuman is more expensive but justifies the cost through enhanced email productivity features.

To learn more, read our detailed Google Workspace vs. Superhuman Report (Updated: December 2024).

Buyer's Guide

Google Workspace vs. Superhuman

December 2024

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Categories and Ranking

Google Workspace

Ranking in Email Applications

1st

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

100

Ranking in other categories

Wireless Email (2nd), Cloud Storage (4th), Content Collaboration Platforms (3rd)

Superhuman

Ranking in Email Applications

14th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Email Applications category, the mindshare of Google Workspace is 24.1%, up from 21.8% compared to the previous year. The mindshare of Superhuman is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications

Featured Reviews

Jerome Poudevigne

CTO at Lounivo

Seamless collaboration with advanced calendaring and real-time document editing

One area of improvement for Google Workspace is the Google Meet functionality. Currently, users cannot upload files directly through Google Meet; instead, they have to share links via Google Drive, which adds unnecessary steps and complexity. This is especially frustrating when dealing with external users who do not have Google IDs. Another area requiring improvement is the chat/messaging feature, which is basic compared to other products like Slack. Having an integrated and efficient messaging system would be beneficial.

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Siddharth Mallya

Strategic Alliances and Business Development at Onnivation

Email triage solution that actions and handles emails based on preferences

Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs. Superhuman is also a phone app, which is available only on DiOS right now. Because it's not available on Android, you have to use Gmail for your phone, and use Superhuman for your desktop. The search feature could be improved. Currently, Gmail search is a lot more robust because you can filter results based on your requirements. Superhuman does not offer this way of searching which can make emails difficult to find.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find smart sheets in Google Sheets to be useful."

"Google Apps for Business and Skype for Business are the perfect solutions for every business thriving online. It is very easy and inexpensive to get work done with these applications online."

"The product can scale easily."

"It has saved us money."

"Only a few competitors can do precisely what Google Workspace does in terms of email management and calendar management through its Gmail and Google Calendar apps. It's a very seamless platform."

"The initial setup is simple."

"The solution is very stable."

"I like everything that Google does. They have good products."

More Google Workspace pros

"The best feature about Superhuman is the fact that you don't have to manually go through your emails. This solution segregates your email according to your preferences and how you want to categorize emails."

"It is fast, and it increases your productivity."

Cons

"The solution could always be more secure, although that doesn't affect me so much."

"The initial setup is not intuitive at all."

"The cost could be improved. It can sometimes be a bit confusing figuring out how we are actually being charged."

"Google could integrate Gemini AI with Google Workspace to enhance user experience."

"The feature set of Google Sheets is limited."

"Google Mail's spam filter needs improvement. If I'm sending mail to another email user, sometimes it goes to the spam folder, and they won't know unless they check because they aren't seeing it in the primary inbox. They may miss important emails. At the same time, I'm receiving spam that shouldn't go to my inbox."

"In some cases, we are using the Google Meet functions but only when we have external clients. Internally, we are using Slack. Google Meet virtual meeting function is not as advanced as the one in Slack and should improve."

"We use Zoom most of the time for official meetings, and we use Google Meet only for internal meetings. I would like to get an improvised Google Meet. It would be good if they can make Google Meet more clear in communication and more scalable like Zoom."

More Google Workspace cons

"Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs."

"It can have a few more integrations. As far as I know, it is being integrated with Salesforce."

Pricing and Cost Advice

"There are several areas where a G Suite implementation can reduce costs: lower license fees than some competing products, reduced hardware, and IT support costs."

"The pricing is comparable, it's pretty decent."

"The overall cost is very reasonable when considering all of the security features that you are receiving. It is a bit more expensive than our local host and/or other hosting companies that are available on the market, but it is worth it."

"Licensing costs are on a yearly basis."

"It's low in cost as compared to Office 365. There is an annual licensing cost."

"Careful consideration should be given to the different licensing options and provisions should be made for additional applications that may be required for your particular business."

"I give the pricing an eight out of ten, with ten being the most affordable."

"I rate Google Workspace's pricing five to six out of ten. We do not pay any extra costs."

More Google Workspace pricing and cost advice

"It is fairly expensive. They have monthly and yearly licensing options."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

Educational Organization

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

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What is your experience regarding pricing and costs for Google Workspace?

I'm not satisfied with the cost because I feel these services should be free as they use our data.

See all answers

What needs improvement with Google Workspace?

Google Workspace lacks the ability to copy and move files from one folder to another easily. I also find it challenging to perform many operations using the context menu in Google Sheets, Google Do...

See all answers

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Comparisons

Microsoft Exchange Online vs Google Workspace

Compared 34% of the time

Amazon WorkMail vs Google Workspace

Compared 30% of the time

ProtonMail vs Google Workspace

Compared 6% of the time

IceWarp vs Google Workspace

Compared 4% of the time

Amazon WorkDocs vs Google Workspace

Compared 3% of the time

More Google Workspace Competitors

Microsoft Exchange vs Superhuman

Compared 47% of the time

ProtonMail vs Superhuman

Compared 31% of the time

More Superhuman Competitors

Product Reports

Buyer's Guide

Google Workspace

December 2024

Download Google Workspace product report

Buyer's Guide

Email Applications

December 2024

Download Superhuman product report

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

No data available

Learn More

Google

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Superhuman

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Superhuman is the fastest email client in the world. Our users love what we've built: https://superhuman.com/love. We rebuilt the inbox from the ground up to make you brilliant at what you do. We specifically designed it for those of you who want the best. Superhuman is gorgeous. Blazingly fast. And comes with advanced features that make you feel superhuman. A.I. Triage. Undo Send. Insights from social networks. Follow-up Reminders, Scheduled Messages, and Read Statuses. To name but a few. Superhuman is so fast, delightful, and intelligent — you’ll feel like you have superpowers.

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

Eat24

Buyer's Guide

Google Workspace vs. Superhuman

December 2024

Free Report: Google Workspace vs. Superhuman

Find out what your peers are saying about Google Workspace vs. Superhuman and other solutions. Updated: December 2024.

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