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Google Workspace vs Superhuman comparison

Google and Superhuman are both solutions in the Email Applications category. Google is ranked #1 with an average rating of 7.9, while Superhuman is ranked #14. Google holds a 24.0% mindshare in EA, compared to Superhuman’s 0.7% mindshare. Additionally, 95% of Google users are willing to recommend the solution, compared to 100% of Superhuman users who would recommend it.
Google Workspace
Read 100 Google Workspace reviews
  • 6,817 Views
  • 6,066 Comparison Views
95% willing to recommend
Superhuman
Read 2 Superhuman reviews
  • 356 Views
  • 237 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 29, 2024

Google Workspace and Superhuman compete in the productivity tools category. Google Workspace holds the upper hand due to its extensive suite of applications and integrations.

Features: Google Workspace includes Gmail, Docs, Sheets, and Drive. Superhuman offers fast email management, keyboard shortcuts, and a sleek user interface.

Room for Improvement: Google Workspace users suggest enhancements in storage, offline capabilities, and customization options. Superhuman users seek better integrations, improved mobile app performance, and more affordable pricing.

Ease of Deployment and Customer Service: Google Workspace is praised for straightforward deployment and robust customer support. Superhuman also offers easy deployment, but customer service responsiveness varies.

Pricing and ROI: Google Workspace pricing is fair for the range of services offered, with good ROI. Superhuman is more expensive but justifies the cost through enhanced email productivity features.

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To learn more, read our detailed Google Workspace vs. Superhuman Report (Updated: October 2024).
Buyer's Guide
Google Workspace vs. Superhuman
October 2024
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

Sentiment score
8.5
Google Workspace scales effortlessly, supporting businesses of all sizes with flexible features and seamless user integration and management.
No sentiment score available
 

Valuable Features

Sentiment score
8.4
Google Workspace is valued for its seamless integration, collaboration tools, affordability, user-friendly interface, security, and support for remote work.
No sentiment score available
 

Room For Improvement

Sentiment score
5.1
Google Workspace users face performance and integration issues, high costs, limited functionality, and seek improved security and support.
No sentiment score available
 

Stability Issues

Sentiment score
8.7
Google Workspace is highly stable and reliable, with rare minor issues, often rated nine or ten for stability.
No sentiment score available
 

Customer Service

Sentiment score
6.5
Google Workspace customer service is inconsistent, appreciated for reliability but users seek more accessible and comprehensive support options.
No sentiment score available
 

Setup Cost

Sentiment score
5.5
Enterprise users consider Google Workspace pricing reasonable with tiered plans, though costs vary based on features and usage.
No sentiment score available
 

Categories and Ranking

Google Workspace
Ranking in Email Applications
1st
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
100
Ranking in other categories
Wireless Email (2nd), Cloud Storage (4th), Content Collaboration Platforms (3rd)
Superhuman
Ranking in Email Applications
14th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Email Applications category, the mindshare of Google Workspace is 24.0%, up from 21.0% compared to the previous year. The mindshare of Superhuman is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

Jerome Poudevigne - PeerSpot reviewer
Seamless collaboration with advanced calendaring and real-time document editing
One area of improvement for Google Workspace is the Google Meet functionality. Currently, users cannot upload files directly through Google Meet; instead, they have to share links via Google Drive, which adds unnecessary steps and complexity. This is especially frustrating when dealing with external users who do not have Google IDs. Another area requiring improvement is the chat/messaging feature, which is basic compared to other products like Slack. Having an integrated and efficient messaging system would be beneficial.
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Siddharth Mallya - PeerSpot reviewer
Email triage solution that actions and handles emails based on preferences
Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs. Superhuman is also a phone app, which is available only on DiOS right now. Because it's not available on Android, you have to use Gmail for your phone, and use Superhuman for your desktop. The search feature could be improved. Currently, Gmail search is a lot more robust because you can filter results based on your requirements. Superhuman does not offer this way of searching which can make emails difficult to find.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
8%
Educational Organization
7%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
See all answers
What is your experience regarding pricing and costs for Google Workspace?
I'm not satisfied with the cost because I feel these services should be free as they use our data.
See all answers
What needs improvement with Google Workspace?
Google Workspace lacks the ability to copy and move files from one folder to another easily. I also find it challenging to perform many operations using the context menu in Google Sheets, Google Do...
See all answers
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Earn 20 points
 

Comparisons

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Microsoft Exchange Online vs Google Workspace
Compared 36% of the time
Amazon WorkMail vs Google Workspace Logo
Amazon WorkMail vs Google Workspace
Compared 31% of the time
ProtonMail vs Google Workspace Logo
ProtonMail vs Google Workspace
Compared 6% of the time
IceWarp vs Google Workspace Logo
IceWarp vs Google Workspace
Compared 4% of the time
Amazon WorkDocs vs Google Workspace Logo
Amazon WorkDocs vs Google Workspace
Compared 3% of the time
More Google Workspace Competitors
Microsoft Exchange vs Superhuman Logo
Microsoft Exchange vs Superhuman
Compared 43% of the time
ProtonMail vs Superhuman Logo
ProtonMail vs Superhuman
Compared 36% of the time
More Superhuman Competitors
 

Product Reports

Buyer's Guide
Google Workspace
November 2024
Google Workspace reportDownload Google Workspace product report
Buyer's Guide
Email Applications
November 2024
Superhuman reportDownload Superhuman product report
 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
No data available
 

Learn More

Google
Video not available
Superhuman
 

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Superhuman is the fastest email client in the world. Our users love what we've built: https://superhuman.com/love. We rebuilt the inbox from the ground up to make you brilliant at what you do. We specifically designed it for those of you who want the best. Superhuman is gorgeous. Blazingly fast. And comes with advanced features that make you feel superhuman. A.I. Triage. Undo Send. Insights from social networks. Follow-up Reminders, Scheduled Messages, and Read Statuses. To name but a few. Superhuman is so fast, delightful, and intelligent — you’ll feel like you have superpowers.

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Eat24
Buyer's Guide
Google Workspace vs. Superhuman
October 2024
Free Report: Google Workspace vs. Superhuman
Find out what your peers are saying about Google Workspace vs. Superhuman and other solutions. Updated: October 2024.
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