Zimbra Collaboration vs Zoho Mail comparison

Zimbra and Zoho are both solutions in the Email Applications category. Zimbra is ranked #6 with an average rating of 8.0, while Zoho is ranked #5 with an average rating of 7.4. Zimbra holds a 6.9% mindshare in EA, compared to Zoho’s 5.3% mindshare. Additionally, 96% of Zimbra users are willing to recommend the solution, compared to 84% of Zoho users who would recommend it.

Zimbra Collaboration

Read 28 Zimbra Collaboration reviews

2,357 Views
2,263 Comparison Views

96% willing to recommend

Zoho Mail

Read 17 Zoho Mail reviews

1,396 Views
1,396 Comparison Views

84% willing to recommend

Zimbra Collaboration

Zoho Mail

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Executive SummaryUpdated on May 21, 2025

Zimbra Collaboration and Zoho Mail compete in the email and collaboration category. Zoho Mail appears to have the upper hand due to its advanced features and superior integration and security measures.

Features: Zimbra Collaboration provides a unified platform offering email, calendar, task management, shared folders, and strong mobile synchronization. Zoho Mail offers comprehensive email hosting, robust security with TLS and SSL, and seamless integration with Zoho's suite, facilitating advanced collaboration through features like email sharing and draft sharing.

Room for Improvement: Zimbra Collaboration can enhance its deployment simplicity and improve its spam filtering capabilities. Additionally, some of its collaboration tools, like video calls, require optimization. Zoho Mail could benefit from faster image loading, enhanced integration options for external ERP systems, and improved responses to financial constraints faced by international users.

Ease of Deployment and Customer Service: Zimbra Collaboration poses potential complexities during setup that demand technical expertise, making deployment intensive. Zoho Mail offers an intuitive cloud-based interface with simplified deployment, supported by accessible guides and responsive customer service, providing a more user-friendly experience.

Pricing and ROI: Zimbra Collaboration offers competitive pricing with attractive package deals beneficial for large-scale implementations. Although Zoho Mail is slightly more expensive, it provides packages that enhance long-term return on investment through its extensive features. Zoho Mail's initial higher cost is validated by its superior functionality and integration capabilities.

To learn more, read our detailed Zimbra Collaboration vs. Zoho Mail Report (Updated: February 2026).

Buyer's Guide

Zimbra Collaboration vs. Zoho Mail

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Zimbra Collaboration

Ranking in Email Applications

6th

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoho Mail

Ranking in Email Applications

5th

Average Rating

7.8

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Email Applications category, the mindshare of Zimbra Collaboration is 6.9%, down from 9.1% compared to the previous year. The mindshare of Zoho Mail is 5.3%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications Market Share Distribution
Product	Market Share (%)
Zoho Mail	5.3%
Zimbra Collaboration	6.9%
Other	87.8%

Email Applications

Featured Reviews

Muhammad Talha Baig

Business Analyst and Associate Project Manager at SAMI Pharmaceuticals

One of the premium features was customized rooms tailored to the collaboration needs

Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

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Antony Munyao Benjamin

Customer Experience Consultant at Zoho

Has required technical improvements to better support advanced email feedback and user behavior tracking

Using Zoho Mail is quite easy. Users are able to track if the recipient has received, opened, or clicked on the email, thanks to a very good tracking system, and they can create large campaigns using the unlimited features of the email. The integration with Zoho Projects is a bit technical, as it's part of the CRM with specific routine tasks for projects. Efficiency-wise, it has been great in bringing teams closer together so that every project member can critique the progress of assignments. However, there is a need for improvement in communication style from one module to another. The main benefits that Zoho Mail brings include the ability to send large and secure mails. It integrates with Google clients, ensuring a high level of security and reduced spam. I have utilized it effectively, and clients trust emails from Zoho Mail because of its reputation as a reliable CRM software company.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Zimbra Collaboration has a good web interface."

"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."

"Zimbra Collaboration's sharing features are most valuable."

"The configuration is simple."

"A lot of other products like Microsoft Exchange offer email or collaboration features, but they are not as fast as Zimbra."

"One of the premium features was customized rooms tailored to the collaboration needs. Many of the clients customize features such as organization logos and scanners."

"The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication."

"Network NG Modules are valuable to us."

More Zimbra Collaboration pros

"Zoho Mail is a cost-effective solution."

"Zoho Mail is a stable product."

"The major use case for Zoho Mail is that it allows users to pay for subscriptions in local currency, which is Naira, Nigerian currency."

"Zoho provides many excellent features such as Team Inbox where multiple users can join one inbox and check all emails, which is the best feature of Zoho Mail."

"Zoho gives you a set amount of free users, so you can use it until you reach the limit and see if it's something you want to adopt. I tried it and stuck with it. Since then, I've seen a lot of improvement. I already think it's top-notch, but I believe it will become one of the best in the world."

"The solution has more security compared to other products. Zoho Mail comes with TLS and SSL. It has email-sharing features. It is an advanced product."

"We can create email accounts for our customers."

"Zoho Mail organizes your email well, and you can do a lot of things if you use other Zoho applications along with it."

More Zoho Mail pros

Cons

"Some issues cause the solution not to function correctly or to cause downtime once a month."

"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."

"They should enhance its online meeting features."

"The installation is not straightforward, it can take two days for the full implementation."

"I can confidently say that Zimbra is good enough for 2,000 client users. But, at the same time, if my client needs more than that and we have two options—Zimbra or Microsoft—I'm going with Microsoft because many admins will speak to Microsoft's ability to handle that many."

"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."

"It does have a few bugs."

"The tool should improve its multi-cloud feature."

More Zimbra Collaboration cons

"They have issues when they are rolling out updates"

"The solution’s stability could be improved."

"The initial setup of Zoho Mail can take some time because we have 30 to 35 users and we need to register each one. This can take one or two days to complete. The process could be better for administrators to register their users. If the setup interface was better in explaining the process it would be helpful to become more user-friendly."

"For the admin side of Zoho Mail, they need to add features for organizing users in organizational units."

"The solution's meeting plans and online virtual activity task list could be improved and made more seamless."

"They could increase the available space which is currently 5 GB. Gmail provides 15 GB of storage space, which would be more useful."

"Zoho Mail is not as good as G Suite, which has integrated calendars."

"I have not worked on offline mode until now."

More Zoho Mail cons

Pricing and Cost Advice

"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."

"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."

"The solution is not expensive compared to other products."

"The price of the solution is low."

"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."

"We pay yearly licenses for Zimbra Collaboration."

"We do not pay for licenses to use this solution."

"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"

More Zimbra Collaboration pricing and cost advice

"Zoho One has all 50 applications in it, and Zoho Mail is part of it. Zoho One is about 35 GBP per person per month. It includes Zoho Projects, Zoho Mail, Zoho CRM, and everything else."

"The solution is not costly."

"The solution’s pricing is very reasonable."

"One of the reasons people use Zoho in Nigeria is because we can pay for it in Naira. It's very affordable already. For example, we can get Zoho Mail for somewhere between 1000 naira per user, which is less than one dollar. In my opinion, it's very affordable."

"Zoho Mail is more cost-efficient than its competitors."

"There is no license required to use Zoho Mail."

"If you have ten users, for Google, you'll pay $100. With Zoho Mail, you'll only pay $30 to $40."

"The solution is more affordable compared to other products. It is cheap."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Comms Service Provider

10%

Government

Manufacturing Company

Comms Service Provider

15%

Computer Software Company

10%

Manufacturing Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	3
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?

Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...

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What do you like most about Zimbra Collaboration?

The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.

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What is your experience regarding pricing and costs for Zimbra Collaboration?

The solution is competitively priced.

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What do you like most about Zoho Mail?

It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the...

See all answers

What is your experience regarding pricing and costs for Zoho Mail?

I have no idea about the exact price paid for Zoho Mail. I am not the one managing the platform as it was already subscribed to before I joined.

See all answers

What needs improvement with Zoho Mail?

Zoho Mail is not as mature as Google Workspace or Microsoft 365. Zoho Mail does not have the capabilities that Google Workspace and Microsoft 365 have, especially in terms of collaboration. There i...

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Comparisons

Open-Xchange vs Zimbra Collaboration

Compared 21% of the time

Microsoft Exchange vs Zimbra Collaboration

Compared 20% of the time

Microsoft Exchange Online vs Zimbra Collaboration

Compared 11% of the time

KerioConnect vs Zimbra Collaboration

Compared 10% of the time

ProtonMail vs Zimbra Collaboration

Compared 3% of the time

More Zimbra Collaboration Competitors

IceWarp vs Zoho Mail

Compared 27% of the time

ProtonMail vs Zoho Mail

Compared 23% of the time

Google Workspace vs Zoho Mail

Compared 17% of the time

Microsoft Exchange Online vs Zoho Mail

Compared 13% of the time

HCL Notes vs Zoho Mail

Compared 5% of the time

More Zoho Mail Competitors

Product Reports

Buyer's Guide

Zimbra Collaboration

January 2026

Download Zimbra Collaboration product report

Buyer's Guide

Zoho Mail

January 2026

Download Zoho Mail product report

Overview

Zimbra Collaboration provides administrators and their end users innovative features that solve the challenges faced by organizations using today's legacy communications infrastructure.

Zimbra

Secure Business Email for your organization

Host your business email on a secure, encrypted, privacy-guaranteed, and ad-free email service.

Zoho

Sample Customers

NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC

BBDO, HuffPost

Buyer's Guide

Zimbra Collaboration vs. Zoho Mail

February 2026

Free Report: Zimbra Collaboration vs. Zoho Mail

Find out what your peers are saying about Zimbra Collaboration vs. Zoho Mail and other solutions. Updated: February 2026.

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