Zimbra Collaboration vs Zoho Mail comparison

Zimbra and Zoho are both solutions in the Email Applications category. Zimbra is ranked #6 with an average rating of 8.0, while Zoho is ranked #5 with an average rating of 7.4. Zimbra holds a 6.9% mindshare in EA, compared to Zoho’s 5.3% mindshare. Additionally, 96% of Zimbra users are willing to recommend the solution, compared to 84% of Zoho users who would recommend it.

Zimbra Collaboration

Read 28 Zimbra Collaboration reviews

2,357 Views
2,263 Comparison Views

96% willing to recommend

Zoho Mail

Read 17 Zoho Mail reviews

1,396 Views
1,396 Comparison Views

84% willing to recommend

Zimbra Collaboration

Zoho Mail

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Executive SummaryUpdated on May 21, 2025

Zimbra Collaboration and Zoho Mail compete in the email and collaboration category. Zoho Mail appears to have the upper hand due to its advanced features and superior integration and security measures.

Features: Zimbra Collaboration provides a unified platform offering email, calendar, task management, shared folders, and strong mobile synchronization. Zoho Mail offers comprehensive email hosting, robust security with TLS and SSL, and seamless integration with Zoho's suite, facilitating advanced collaboration through features like email sharing and draft sharing.

Room for Improvement: Zimbra Collaboration can enhance its deployment simplicity and improve its spam filtering capabilities. Additionally, some of its collaboration tools, like video calls, require optimization. Zoho Mail could benefit from faster image loading, enhanced integration options for external ERP systems, and improved responses to financial constraints faced by international users.

Ease of Deployment and Customer Service: Zimbra Collaboration poses potential complexities during setup that demand technical expertise, making deployment intensive. Zoho Mail offers an intuitive cloud-based interface with simplified deployment, supported by accessible guides and responsive customer service, providing a more user-friendly experience.

Pricing and ROI: Zimbra Collaboration offers competitive pricing with attractive package deals beneficial for large-scale implementations. Although Zoho Mail is slightly more expensive, it provides packages that enhance long-term return on investment through its extensive features. Zoho Mail's initial higher cost is validated by its superior functionality and integration capabilities.

To learn more, read our detailed Zimbra Collaboration vs. Zoho Mail Report (Updated: February 2026).

Buyer's Guide

Zimbra Collaboration vs. Zoho Mail

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Zimbra Collaboration

Ranking in Email Applications

6th

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoho Mail

Ranking in Email Applications

5th

Average Rating

7.8

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Email Applications category, the mindshare of Zimbra Collaboration is 6.9%, down from 9.1% compared to the previous year. The mindshare of Zoho Mail is 5.3%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications Market Share Distribution
Product	Market Share (%)
Zoho Mail	5.3%
Zimbra Collaboration	6.9%
Other	87.8%

Email Applications

Featured Reviews

Muhammad Talha Baig

Business Analyst and Associate Project Manager at SAMI Pharmaceuticals

One of the premium features was customized rooms tailored to the collaboration needs

Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

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Antony Munyao Benjamin

Customer Experience Consultant at Zoho

Has required technical improvements to better support advanced email feedback and user behavior tracking

Using Zoho Mail is quite easy. Users are able to track if the recipient has received, opened, or clicked on the email, thanks to a very good tracking system, and they can create large campaigns using the unlimited features of the email. The integration with Zoho Projects is a bit technical, as it's part of the CRM with specific routine tasks for projects. Efficiency-wise, it has been great in bringing teams closer together so that every project member can critique the progress of assignments. However, there is a need for improvement in communication style from one module to another. The main benefits that Zoho Mail brings include the ability to send large and secure mails. It integrates with Google clients, ensuring a high level of security and reduced spam. I have utilized it effectively, and clients trust emails from Zoho Mail because of its reputation as a reliable CRM software company.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Network NG Modules are valuable to us."

"The configuration is simple."

"The solution is easy to implement."

"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."

"The product is easy to set up."

"The most valuable feature of Zimbra Collaboration is email functionality."

"We can control all the data in my IT infrastructure."

"It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing."

More Zimbra Collaboration pros

"Zoho provides many excellent features such as Team Inbox where multiple users can join one inbox and check all emails, which is the best feature of Zoho Mail."

"Zoho Mail offers a strong platform for mailing and CRM functionalities, allowing users to build effective email campaign trails and offering security for email communications."

"The interconnectivity between these applications makes it particularly useful."

"Zoho gives you a set amount of free users, so you can use it until you reach the limit and see if it's something you want to adopt. I tried it and stuck with it. Since then, I've seen a lot of improvement. I already think it's top-notch, but I believe it will become one of the best in the world."

"I like Zoho Mail's user interface."

"Their experience with Zoho Mail has been positive, as customers haven't complained about anything."

"Zoho Mail brings a positive return on investment as it leverages its CRM capabilities, which facilitates quick conversions due to the trusted brand image."

"The major use case for Zoho Mail is that it allows users to pay for subscriptions in local currency, which is Naira, Nigerian currency."

More Zoho Mail pros

Cons

"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."

"I can confidently say that Zimbra is good enough for 2,000 client users. But, at the same time, if my client needs more than that and we have two options—Zimbra or Microsoft—I'm going with Microsoft because many admins will speak to Microsoft's ability to handle that many."

"The tool should improve its multi-cloud feature."

"The antispam and antivirus features are hard to understand on mobile devices."

"The solution could improve by making it easier to use."

"Zimbra Collaboration's video conferencing could be improved."

"In the next release, Zimbra Collaboration should include a security feature to allow access for mobile device administrators."

"It would be great if a group chat feature were created to allow for a team environment."

More Zimbra Collaboration cons

"I have not worked on offline mode until now."

"The interface isn't quite good. Everything looks a little low-quality."

"I once tried doing bulk email sending with Zoho Mail, but it was declined. I didn't realize it was declined until several hours later when I checked for responses."

"The integration with Zoho Projects is a bit technical, as it's part of the CRM with specific routine tasks for projects. Efficiency-wise, it has been great in bringing teams closer together so that every project member can critique the progress of assignments. However, there is a need for improvement in communication style from one module to another."

"The solution's meeting plans and online virtual activity task list could be improved and made more seamless."

"Zoho Mail is not as mature as Google Workspace or Microsoft 365. Zoho Mail does not have the capabilities that Google Workspace and Microsoft 365 have, especially in terms of collaboration."

"The solution doesn't need to be improved."

"Zoho Mail needs to add an IT system management feature."

More Zoho Mail cons

Pricing and Cost Advice

"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."

"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."

"The solution is competitively priced."

"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"

"Zimbra Collaboration offers a good price-to-feature ratio."

"The solution is not expensive compared to other products."

"We do not pay for licenses to use this solution."

"We pay yearly licenses for Zimbra Collaboration."

More Zimbra Collaboration pricing and cost advice

"If you have ten users, for Google, you'll pay $100. With Zoho Mail, you'll only pay $30 to $40."

"There is no license required to use Zoho Mail."

"Zoho Mail is more cost-efficient than its competitors."

"One of the reasons people use Zoho in Nigeria is because we can pay for it in Naira. It's very affordable already. For example, we can get Zoho Mail for somewhere between 1000 naira per user, which is less than one dollar. In my opinion, it's very affordable."

"The solution is not costly."

"Zoho One has all 50 applications in it, and Zoho Mail is part of it. Zoho One is about 35 GBP per person per month. It includes Zoho Projects, Zoho Mail, Zoho CRM, and everything else."

"The solution’s pricing is very reasonable."

"The solution is more affordable compared to other products. It is cheap."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Comms Service Provider

10%

Government

Manufacturing Company

Comms Service Provider

16%

Computer Software Company

11%

Manufacturing Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	3
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?

Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...

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What do you like most about Zimbra Collaboration?

The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.

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What is your experience regarding pricing and costs for Zimbra Collaboration?

The solution is competitively priced.

See all answers

What do you like most about Zoho Mail?

It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the...

See all answers

What is your experience regarding pricing and costs for Zoho Mail?

I have no idea about the exact price paid for Zoho Mail. I am not the one managing the platform as it was already subscribed to before I joined.

See all answers

What needs improvement with Zoho Mail?

Zoho Mail is not as mature as Google Workspace or Microsoft 365. Zoho Mail does not have the capabilities that Google Workspace and Microsoft 365 have, especially in terms of collaboration. There i...

See all answers

Comparisons

Open-Xchange vs Zimbra Collaboration

Compared 22% of the time

Microsoft Exchange vs Zimbra Collaboration

Compared 20% of the time

Microsoft Exchange Online vs Zimbra Collaboration

Compared 11% of the time

KerioConnect vs Zimbra Collaboration

Compared 10% of the time

ProtonMail vs Zimbra Collaboration

Compared 3% of the time

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IceWarp vs Zoho Mail

Compared 27% of the time

ProtonMail vs Zoho Mail

Compared 23% of the time

Google Workspace vs Zoho Mail

Compared 16% of the time

Microsoft Exchange Online vs Zoho Mail

Compared 13% of the time

HCL Notes vs Zoho Mail

Compared 5% of the time

More Zoho Mail Competitors

Product Reports

Buyer's Guide

Zimbra Collaboration

January 2026

Download Zimbra Collaboration product report

Buyer's Guide

Zoho Mail

January 2026

Download Zoho Mail product report

Overview

Zimbra Collaboration provides administrators and their end users innovative features that solve the challenges faced by organizations using today's legacy communications infrastructure.

Zimbra

Secure Business Email for your organization

Host your business email on a secure, encrypted, privacy-guaranteed, and ad-free email service.

Zoho

Sample Customers

NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC

BBDO, HuffPost

Buyer's Guide

Zimbra Collaboration vs. Zoho Mail

February 2026

Free Report: Zimbra Collaboration vs. Zoho Mail

Find out what your peers are saying about Zimbra Collaboration vs. Zoho Mail and other solutions. Updated: February 2026.

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