Zimbra Collaboration vs Zoho Mail comparison

Zimbra and Zoho are both solutions in the Email Applications category. Zimbra is ranked #5 with an average rating of 8.0, while Zoho is ranked #6 with an average rating of 7.1. Zimbra holds a 8.0% mindshare in EA, compared to Zoho’s 5.5% mindshare. Additionally, 96% of Zimbra users are willing to recommend the solution, compared to 88% of Zoho users who would recommend it.

Zimbra Collaboration

Read 29 Zimbra Collaboration reviews

2,311 Views
2,195 Comparison Views

96% willing to recommend

Zoho Mail

Read 15 Zoho Mail reviews

1,183 Views
1,183 Comparison Views

88% willing to recommend

Zimbra Collaboration

Zoho Mail

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Executive SummaryUpdated on May 21, 2025

Zimbra Collaboration and Zoho Mail compete in the email and collaboration category. Zoho Mail appears to have the upper hand due to its advanced features and superior integration and security measures.

Features: Zimbra Collaboration provides a unified platform offering email, calendar, task management, shared folders, and strong mobile synchronization. Zoho Mail offers comprehensive email hosting, robust security with TLS and SSL, and seamless integration with Zoho's suite, facilitating advanced collaboration through features like email sharing and draft sharing.

Room for Improvement: Zimbra Collaboration can enhance its deployment simplicity and improve its spam filtering capabilities. Additionally, some of its collaboration tools, like video calls, require optimization. Zoho Mail could benefit from faster image loading, enhanced integration options for external ERP systems, and improved responses to financial constraints faced by international users.

Ease of Deployment and Customer Service: Zimbra Collaboration poses potential complexities during setup that demand technical expertise, making deployment intensive. Zoho Mail offers an intuitive cloud-based interface with simplified deployment, supported by accessible guides and responsive customer service, providing a more user-friendly experience.

Pricing and ROI: Zimbra Collaboration offers competitive pricing with attractive package deals beneficial for large-scale implementations. Although Zoho Mail is slightly more expensive, it provides packages that enhance long-term return on investment through its extensive features. Zoho Mail's initial higher cost is validated by its superior functionality and integration capabilities.

To learn more, read our detailed Zimbra Collaboration vs. Zoho Mail Report (Updated: September 2025).

Buyer's Guide

Zimbra Collaboration vs. Zoho Mail

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Zimbra Collaboration

Ranking in Email Applications

5th

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoho Mail

Ranking in Email Applications

6th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Email Applications category, the mindshare of Zimbra Collaboration is 8.0%, down from 9.2% compared to the previous year. The mindshare of Zoho Mail is 5.5%, up from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications Market Share Distribution
Product	Market Share (%)
Zimbra Collaboration	8.0%
Zoho Mail	5.5%
Other	86.5%

Email Applications

Featured Reviews

Muhammad Talha Baig

Business Analyst and Associate Project Manager at SAMI Pharmaceuticals

One of the premium features was customized rooms tailored to the collaboration needs

Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

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Salem Shafik

Founder at Tech Force

Zoho Mail suits small businesses well but can improve user organization features

For the admin side of Zoho Mail, they need to add features for organizing users in organizational units. We currently only have the ability to add users to groups, but some admins need to organize users in organizational units and apply security policies or other configurations based on these units.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The logs, troubleshooting, and tracking we have found to be the most valuable features. We have any issues with lost messages the features are useful. It is very easy to track and log."

"Zimbra Collaboration has integrated a lot of their party tools and they have good documentation available."

"Good email solution and it's open-source."

"The backup and storage management features of Zimbra Collaboration are valuable."

"We can control all the data in my IT infrastructure."

"One of the premium features was customized rooms tailored to the collaboration needs. Many of the clients customize features such as organization logos and scanners."

"Zimbra Collaboration has a good web interface."

"The product is easy to set up."

More Zimbra Collaboration pros

"We can create email accounts for our customers."

"The solution has more security compared to other products. Zoho Mail comes with TLS and SSL. It has email-sharing features. It is an advanced product."

"Zoho Mail is a stable product."

"Zoho provides many excellent features such as Team Inbox where multiple users can join one inbox and check all emails, which is the best feature of Zoho Mail."

"The notifications, scheduling, and meetings are all integrated."

"I like Zoho Mail's user interface."

"Their experience with Zoho Mail has been positive, as customers haven't complained about anything."

"It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the data is available, you can use filters like from whom, to whom, subject, attachment, and even use advanced settings. It's pretty nice."

More Zoho Mail pros

Cons

"The installation is not straightforward, it can take two days for the full implementation."

"The solution’s forums don't have much information or documentation on administration tasks."

"Zimbra Collaboration's video conferencing could be improved."

"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."

"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."

"They should enhance its online meeting features."

"The product must be more customizable."

"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."

More Zimbra Collaboration cons

"The solution’s stability could be improved."

"The solution doesn't need to be improved."

"I have not worked on offline mode until now."

"The solution's meeting plans and online virtual activity task list could be improved and made more seamless."

"They have issues when they are rolling out updates"

"The initial setup of Zoho Mail can take some time because we have 30 to 35 users and we need to register each one. This can take one or two days to complete. The process could be better for administrators to register their users. If the setup interface was better in explaining the process it would be helpful to become more user-friendly."

"Zoho Mail is not as good as G Suite, which has integrated calendars."

"Zoho Mail needs to add an IT system management feature."

More Zoho Mail cons

Pricing and Cost Advice

"We do not pay for licenses to use this solution."

"The solution is not expensive compared to other products."

"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."

"Zimbra Collaboration is expensive, and there is no perpetual license option."

"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."

"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."

"It's very expensive. When we compare the cost with Google Workspace, it's so expensive."

"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."

More Zimbra Collaboration pricing and cost advice

"There is no license required to use Zoho Mail."

"The solution is not costly."

"The solution is more affordable compared to other products. It is cheap."

"The solution’s pricing is very reasonable."

"Zoho Mail is more cost-efficient than its competitors."

"One of the reasons people use Zoho in Nigeria is because we can pay for it in Naira. It's very affordable already. For example, we can get Zoho Mail for somewhere between 1000 naira per user, which is less than one dollar. In my opinion, it's very affordable."

"If you have ten users, for Google, you'll pay $100. With Zoho Mail, you'll only pay $30 to $40."

"Zoho One has all 50 applications in it, and Zoho Mail is part of it. Zoho One is about 35 GBP per person per month. It includes Zoho Projects, Zoho Mail, Zoho CRM, and everything else."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Comms Service Provider

11%

Government

Manufacturing Company

Computer Software Company

18%

Comms Service Provider

15%

Retailer

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	3
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?

Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...

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What do you like most about Zimbra Collaboration?

The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.

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What is your experience regarding pricing and costs for Zimbra Collaboration?

The solution is competitively priced.

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What do you like most about Zoho Mail?

It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the...

See all answers

What is your experience regarding pricing and costs for Zoho Mail?

Zoho Mail is economical compared to Microsoft and Google Workspace. Speaking specifically about Egypt and the region, they have competitive pricing compared to others.

See all answers

What needs improvement with Zoho Mail?

They could increase the available space which is currently 5 GB. Gmail provides 15 GB of storage space, which would be more useful. Additionally, considering how WhatsApp backup automatically goes ...

See all answers

Comparisons

Microsoft Exchange vs Zimbra Collaboration

Compared 24% of the time

Open-Xchange vs Zimbra Collaboration

Compared 22% of the time

KerioConnect vs Zimbra Collaboration

Compared 14% of the time

Microsoft Exchange Online vs Zimbra Collaboration

Compared 8% of the time

More Zimbra Collaboration Competitors

IceWarp vs Zoho Mail

Compared 33% of the time

ProtonMail vs Zoho Mail

Compared 23% of the time

Google Workspace vs Zoho Mail

Compared 19% of the time

Microsoft Exchange Online vs Zoho Mail

Compared 13% of the time

More Zoho Mail Competitors

Product Reports

Buyer's Guide

Zimbra Collaboration

September 2025

Download Zimbra Collaboration product report

Buyer's Guide

Zoho Mail

September 2025

Download Zoho Mail product report

Overview

Zimbra Collaboration provides administrators and their end users innovative features that solve the challenges faced by organizations using today's legacy communications infrastructure.

Zimbra

Secure Business Email for your organization

Host your business email on a secure, encrypted, privacy-guaranteed, and ad-free email service.

Zoho

Sample Customers

NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC

BBDO, HuffPost

Buyer's Guide

Zimbra Collaboration vs. Zoho Mail

September 2025

Free Report: Zimbra Collaboration vs. Zoho Mail

Find out what your peers are saying about Zimbra Collaboration vs. Zoho Mail and other solutions. Updated: September 2025.

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