People wanting to use the solution should use the trial. The trial is very quick. It comes with all the functionalities which are available out of the box for the customer. So they'll be able to understand whether it meets their requirement and evaluate whether to use the tool or not. Overall, I rate the solution a nine out of ten.
Global Manager - IT Service Centre at a pharma/biotech company with 51-200 employees
Real User
Top 20
2023-04-06T08:44:00Z
Apr 6, 2023
I would recommend the solution to those looking for a solution that is of a lesser price and provides concurrent licensing to its users. Overall, I rate the solution a nine out of ten.
ITSM SME at a tech services company with 11-50 employees
Reseller
Top 10
2023-01-31T20:40:00Z
Jan 31, 2023
I would tell potential users to look at the integrations. They have really good integrations, like with Intune, Teams, and SCSM. It makes the implementation much easier because you don't have to build a CMDB. They are much further advanced than most companies when it comes to integrations. It's a new up and coming, this thing is incredible. I not only have used it, I've implemented it and worked with the company. We beat out ServiceNow on this deal. It was a fraction of the cost. On a scale from one to ten, I would give HaloITSM a ten.
Find out what your peers are saying about Halo Service Solutions, ServiceNow, Atlassian and others in IT Service Management (ITSM). Updated: November 2024.
What is IT service management (ITSM)? IT service management (ITSM) is the practice of planning, delivering, operating, and improving the IT services an organization provides to its end users.
People wanting to use the solution should use the trial. The trial is very quick. It comes with all the functionalities which are available out of the box for the customer. So they'll be able to understand whether it meets their requirement and evaluate whether to use the tool or not. Overall, I rate the solution a nine out of ten.
I would recommend the solution to those looking for a solution that is of a lesser price and provides concurrent licensing to its users. Overall, I rate the solution a nine out of ten.
I would tell potential users to look at the integrations. They have really good integrations, like with Intune, Teams, and SCSM. It makes the implementation much easier because you don't have to build a CMDB. They are much further advanced than most companies when it comes to integrations. It's a new up and coming, this thing is incredible. I not only have used it, I've implemented it and worked with the company. We beat out ServiceNow on this deal. It was a fraction of the cost. On a scale from one to ten, I would give HaloITSM a ten.