IT Service Management (ITSM) enhances organizational efficiency by standardizing how services are delivered. It structures processes and ensures performance through best practices, allowing businesses to improve their service quality and user satisfaction.This framework encourages seamless coordination between IT teams and business units. ITSM provides a comprehensive approach to manage IT services, focusing on areas like service design, transition, operation, and improvement. Companies rely...
The product’s UI is very good.
The solution's initial setup process was quite straightforward... I rate the technical support a nine and a half out of ten.
The most valuable aspect is that is is codeless.