Find out what your peers are saying about Halo Service Solutions, ServiceNow, Atlassian and others in IT Service Management (ITSM). Updated: October 2024.
What is IT service management (ITSM)? IT service management (ITSM) is the practice of planning, delivering, operating, and improving the IT services an organization provides to its end users.
The product’s UI is very good.
The solution's initial setup process was quite straightforward... I rate the technical support a nine and a half out of ten.
The most valuable aspect is that is is codeless.