Practitioner - Service Management at Peristent Systems
Real User
Top 10
Jul 26, 2023
The product’s pricing is competitive and less complicated. There is only one license cost, which includes all the components. There's no additional cost component for separate modules. It makes it easier for us to factor in when we are proposing this tool to the customers. I rate the pricing a five out of ten.
Global Manager - IT Service Centre at a pharma/biotech company with 51-200 employees
Real User
Apr 6, 2023
The solution's pricing model is good. Also, they still follow the old concurrent licensing method. This is good for its customers. Since my company entered into a corporate agreement with HaloITSM, we got the tool at a good price. HaloITSM's pricing strategy is a very aggressive one. They also gave us concurrent licenses, so now we don't have to buy any additional licenses. On a scale where one is the least expensive and ten is highly expensive, I rate the solution a six or seven when comparing it to other products. Regarding the additional costs, a person has to only pay a consulting fee if they want to have it implemented in their organization by HaloITSM's team.
HaloITSM is affordable and one of the lowest-priced options. It's all on their website. It's $69 per user per month. That's very reasonable. Only administrators need a license, and there is no limit to the number of endpoints. Not everybody in an organization would use it.
IT Service Management (ITSM) provides a framework for delivering information technology services, addressing business needs efficiently. It encompasses best practices for managing and optimizing IT operations.ITSM focuses on aligning IT services with business objectives, ensuring service quality and efficiency. It integrates processes like incident management, change control, and service request fulfillment. Popular platforms include ServiceNow, BMC Helix, and Cherwell, which offer tailored...
The product’s pricing is competitive and less complicated. There is only one license cost, which includes all the components. There's no additional cost component for separate modules. It makes it easier for us to factor in when we are proposing this tool to the customers. I rate the pricing a five out of ten.
The solution's pricing model is good. Also, they still follow the old concurrent licensing method. This is good for its customers. Since my company entered into a corporate agreement with HaloITSM, we got the tool at a good price. HaloITSM's pricing strategy is a very aggressive one. They also gave us concurrent licenses, so now we don't have to buy any additional licenses. On a scale where one is the least expensive and ten is highly expensive, I rate the solution a six or seven when comparing it to other products. Regarding the additional costs, a person has to only pay a consulting fee if they want to have it implemented in their organization by HaloITSM's team.
HaloITSM is affordable and one of the lowest-priced options. It's all on their website. It's $69 per user per month. That's very reasonable. Only administrators need a license, and there is no limit to the number of endpoints. Not everybody in an organization would use it.