Practitioner - Service Management at Peristent Systems
Real User
Jul 26, 2023
The product’s pricing is competitive and less complicated. There is only one license cost, which includes all the components. There's no additional cost component for separate modules. It makes it easier for us to factor in when we are proposing this tool to the customers. I rate the pricing a five out of ten.
Global Manager - IT Service Centre at a pharma/biotech company with 51-200 employees
Real User
Apr 6, 2023
The solution's pricing model is good. Also, they still follow the old concurrent licensing method. This is good for its customers. Since my company entered into a corporate agreement with HaloITSM, we got the tool at a good price. HaloITSM's pricing strategy is a very aggressive one. They also gave us concurrent licenses, so now we don't have to buy any additional licenses. On a scale where one is the least expensive and ten is highly expensive, I rate the solution a six or seven when comparing it to other products. Regarding the additional costs, a person has to only pay a consulting fee if they want to have it implemented in their organization by HaloITSM's team.
HaloITSM is affordable and one of the lowest-priced options. It's all on their website. It's $69 per user per month. That's very reasonable. Only administrators need a license, and there is no limit to the number of endpoints. Not everybody in an organization would use it.
IT Service Management (ITSM) transforms how organizations deliver, monitor, and manage technology services to meet user and business needs effectively.ITSM is a strategic approach centralizing practices and processes to improve IT service delivery. It focuses on aligning IT services with business objectives, leading to enhanced productivity and service quality. ITSM frameworks, like ITIL, guide organizations in optimizing IT operations and service management. Organizations gain better control...
The product’s pricing is competitive and less complicated. There is only one license cost, which includes all the components. There's no additional cost component for separate modules. It makes it easier for us to factor in when we are proposing this tool to the customers. I rate the pricing a five out of ten.
The solution's pricing model is good. Also, they still follow the old concurrent licensing method. This is good for its customers. Since my company entered into a corporate agreement with HaloITSM, we got the tool at a good price. HaloITSM's pricing strategy is a very aggressive one. They also gave us concurrent licenses, so now we don't have to buy any additional licenses. On a scale where one is the least expensive and ten is highly expensive, I rate the solution a six or seven when comparing it to other products. Regarding the additional costs, a person has to only pay a consulting fee if they want to have it implemented in their organization by HaloITSM's team.
HaloITSM is affordable and one of the lowest-priced options. It's all on their website. It's $69 per user per month. That's very reasonable. Only administrators need a license, and there is no limit to the number of endpoints. Not everybody in an organization would use it.