The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process.
The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing.
I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere.
Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time.
Senior Associate at a consultancy with 10,001+ employees
Real User
Jun 26, 2022
When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information.
Senior Consultant at a tech services company with 1,001-5,000 employees
Real User
Jun 20, 2022
Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level.
Pega is a local platform that has evolved from a BPM perspective. This allows teams using this solution to address complexities without having deep knowledge in a specific development area.
Head of Robotics Process Automation at a comms service provider with 10,001+ employees
Real User
Dec 31, 2021
The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human.
Tech lead/Solution architect/Team manager at a tech services company with 501-1,000 employees
MSP
May 7, 2021
In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well.
System Architect at a tech vendor with 10,001+ employees
Vendor
Oct 3, 2019
The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system.
Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.
Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges...
The most valuable features of the solution are case management, routing, and low-code environment.
There are a lot of frameworks in the product. I use Pega PRPC the most.
It is a stable solution...It is a scalable solution.
Pega BPM offers a lot of out-of-the-box functionalities.
This is a customizable product.
The most valuable features of Pega BPM are low code, no code, functionality, and easy development.
This solution is useful for business process management if you have any banking solutions or need to manage a process.
The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process.
Overall, the ability to integrate with multiple applications and effective case management is the most valuable.
The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing.
I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere.
Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time.
The most valuable feature of Pega BPM is its architecture.
When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information.
The product helps you to build faster.
Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows.
Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level.
It is a stable product.
The solution has very helpful technical support.
The solution is able to support the size and scale required.
The technical support of Pega BPM is very good.
Pega is a local platform that has evolved from a BPM perspective. This allows teams using this solution to address complexities without having deep knowledge in a specific development area.
Scalable and stable BPM software with a powerful case management feature. It also has good workflow.
The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human.
Can do a lot of things with minimum time and cost.
The initial setup is pretty straightforward.
The solution is operating well overall.
The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform.
In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well.
It's a good tool for workflow automation.
The solution's case management is its most valuable aspect.
The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy.
The most valuable feature is flexibility, as we can configure it to best suit our requirements.
The solution offers excellent workflows.
The most valuable aspect of the solution is the various workflows.
The solution provides us with a very good dashboard.
The most valuable feature is the situational layer cake.
It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly.
The stability has been good. We haven't had any issues.
The interface is quite simple and easy to use, even for beginners.
The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system.
Powerful, full-featured business process management with excellent support
While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega.
The most valuable features are case management and integration services.