The licensing costs are high, and the cost varies between clients. Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
For one of our customers for Pega, their revenue escalated from 300 million a year to 600 million Saudi riyal in a quarter. There are multiple Pega licensing models, including outcome- and revenue-based licensing models. Financial institutions usually prefer Pega's revenue licensing model. For instance, a loan-based financial institute will have to pay X amount as the cost once they can cater one billion loans. As a thumb rule for price calculation, if you are availing a limited number of licenses for a small entity, it's going to cost you a dollar for each case or end-to-end workflow. From creating a Pega account to purchasing the solution, all the processes in between, including the KYC and customer role management process, are considered a single case. If there is a huge volume requirement of ten million cases in India, the same price will come down to 50 cents per case; with negotiation, it might also come down to 33 cents a case.
The price of Pega BPM falls on the higher side of the spectrum if I were to compare it with other solutions in the market. What sets Pega BPM apart from other solutions in the market is that it has many features, including the use of AI and modern gen AI, which currently is not something you can experience in any other tools in the market. The aforementioned details contribute to making Pega BPM a leader in the market.
Sr Manager at a financial services firm with 10,001+ employees
Real User
Top 20
2023-01-11T17:08:05Z
Jan 11, 2023
The pricing is a bit costly. Although it is a little bit costlier than all other tools on the market, it is more consistent. It also shortens the time to go live by quite a bit.
The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though.
In terms of the pricing for Pega BPM, other solutions may be cheaper, but it doesn't matter if Pega BPM has a higher price tag because what's important is that it's the best solution, and that is what people look for. If I would rate the pricing for the solution, I'd give it three out of five. You have to pay extra for additional features in Pega BPM.
Principle Technology Architect at a tech services company with 10,001+ employees
Real User
2022-07-26T05:23:41Z
Jul 26, 2022
The licensing model from Pega BPM is too complex and is more expensive than other solutions, such as SAP. The overall price of the solution depends on the use case.
Pega is expensive. If your company has a good amount of money to spend, go for Pega as it has many things readily available out of the box. But if you're looking to save money, you may be better going for an open-source platform.
Head of Robotics Process Automation at Nokia Corporation
Real User
2021-12-31T08:04:41Z
Dec 31, 2021
Pricing is a little on the high side. One of the challenges where a certain lower level of cases was unable to justify the cost. If your process is not that complex, and it is very simple, then the implementation timeline is obviously short, but licensing becomes a little costly, and it sometimes does not cross the business use case. The benefits you receive are not worth the price.
DevOps Strategist at a computer software company with 5,001-10,000 employees
Real User
2020-10-08T07:25:17Z
Oct 8, 2020
It's a user-based license where, as you scale the numbers of users, the price increases. They also price base on the number of cases you have. They have varieties of pricing models.
Scaled Agile Consultant at Anthem Blue Cross Blue Shield
Consultant
2020-07-22T08:17:18Z
Jul 22, 2020
There are multiple models. They have enterprise licenses for each server, for the product version. If you're doing it on-premise they also have per user basis on their cloud. It depends on what your specific need is. Those vary from customer to customer, depending on the number of users and the volume of business and things like that. There's no, set price, or a specific quote and everybody just follows it. It's more they work out the enterprise licensing agreements or per user basis with respect to each client.
Principal Business Analyst at a tech services company with 201-500 employees
Real User
2020-07-13T06:55:00Z
Jul 13, 2020
I think the pricing reasonable. On the other hand, Pega has a clear focus on future companies. So, they say, "Okay, this is for our main customer focus," and this is, in my eyes, a bit of a pity because I think the technique and the software are really mature and could be very helpful for other companies as well that are not a main focus of them.
The licensing depends on each client, but largely they charge a yearly licensing fee. There are extra costs, such as certification of developers that need to work on the solution. You need people with previous experience or they have to get the certification, which is basically an extra cost.
Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations. Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience...
The licensing costs are high, and the cost varies between clients. Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
Previously, the cost was not optimal due to the lack of cloud solutions. Now, with data on the cloud, it is more cost-effective.
Pega is at the higher side of medium pricing, but with the cloud, it should be manageable.
The product pricing is considered reasonable compared to other solutions in the market.
Pega is expensive than Versace. I rate the solution’s pricing a six on ten.
There are different licensing models.
For one of our customers for Pega, their revenue escalated from 300 million a year to 600 million Saudi riyal in a quarter. There are multiple Pega licensing models, including outcome- and revenue-based licensing models. Financial institutions usually prefer Pega's revenue licensing model. For instance, a loan-based financial institute will have to pay X amount as the cost once they can cater one billion loans. As a thumb rule for price calculation, if you are availing a limited number of licenses for a small entity, it's going to cost you a dollar for each case or end-to-end workflow. From creating a Pega account to purchasing the solution, all the processes in between, including the KYC and customer role management process, are considered a single case. If there is a huge volume requirement of ten million cases in India, the same price will come down to 50 cents per case; with negotiation, it might also come down to 33 cents a case.
We do not have to purchase any licenses for the product.
The price of Pega BPM falls on the higher side of the spectrum if I were to compare it with other solutions in the market. What sets Pega BPM apart from other solutions in the market is that it has many features, including the use of AI and modern gen AI, which currently is not something you can experience in any other tools in the market. The aforementioned details contribute to making Pega BPM a leader in the market.
Users have to pay a yearly license cost for Pega BPM, which is expensive.
This product is quite expensive.
The price of Pega BPM is in the middle range compared to other solutions. I rate the price of Pega BPM a five out of ten.
The pricing is a bit costly. Although it is a little bit costlier than all other tools on the market, it is more consistent. It also shortens the time to go live by quite a bit.
The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though.
In terms of the pricing for Pega BPM, other solutions may be cheaper, but it doesn't matter if Pega BPM has a higher price tag because what's important is that it's the best solution, and that is what people look for. If I would rate the pricing for the solution, I'd give it three out of five. You have to pay extra for additional features in Pega BPM.
The licensing model from Pega BPM is too complex and is more expensive than other solutions, such as SAP. The overall price of the solution depends on the use case.
The pricing is a bit on the high side, but you're paying for a quality product.
This is something every enterprise has to handle separately with Pega. As a vendor, we are not supposed to comment on pricing.
Licensing varies across geographical regions for us.
Pega is expensive. If your company has a good amount of money to spend, go for Pega as it has many things readily available out of the box. But if you're looking to save money, you may be better going for an open-source platform.
I can't speak about the exact costs. I don't deal with that aspect of the solution.
You need to pay for licensing. It was quite expensive. I'd rate it four and a half out of five in terms of how expensive it is.
Licensing costs are very high.
This solution's licensing model needs to be improved. It's a yearly subscription, but there are no extra costs apart from the standard licensing fee.
Pricing is a little on the high side. One of the challenges where a certain lower level of cases was unable to justify the cost. If your process is not that complex, and it is very simple, then the implementation timeline is obviously short, but licensing becomes a little costly, and it sometimes does not cross the business use case. The benefits you receive are not worth the price.
The pricing is good.
It's a great product, Pega, however, cost-wise, it is a little expensive compared to other BPM tools. That's where I feel that they can improve.
The price is a bit expensive.
The solution could be less expensive according to my customers. However, I think the price of the solution is fair.
It's a user-based license where, as you scale the numbers of users, the price increases. They also price base on the number of cases you have. They have varieties of pricing models.
There are multiple models. They have enterprise licenses for each server, for the product version. If you're doing it on-premise they also have per user basis on their cloud. It depends on what your specific need is. Those vary from customer to customer, depending on the number of users and the volume of business and things like that. There's no, set price, or a specific quote and everybody just follows it. It's more they work out the enterprise licensing agreements or per user basis with respect to each client.
I think the pricing reasonable. On the other hand, Pega has a clear focus on future companies. So, they say, "Okay, this is for our main customer focus," and this is, in my eyes, a bit of a pity because I think the technique and the software are really mature and could be very helpful for other companies as well that are not a main focus of them.
The pricing is pretty good, compared to other similar products.
We're constantly evaluating other products. We're looking at others on the market right now.
The price of this solution, including installation and configuration, is comparable to competing vendors.
The licensing depends on each client, but largely they charge a yearly licensing fee. There are extra costs, such as certification of developers that need to work on the solution. You need people with previous experience or they have to get the certification, which is basically an extra cost.
The licensing fees are based on the number of users.