What is your experience regarding pricing and costs for Appian?

Appian is promising yet the cost can be a barrier. The subscription cost is higher compared to competitors, which can hinder potential market expansion, especially for new prospects.

The tool is quite costly. It's not affordable to the general public and most companies. People would prefer a low-cost version that comes with reduced functionalities. The solution would be more accessible to the users if the vendor provided it at half the cost. I rate the pricing eight and a half out of ten. The price is quite high.

The solution is expensive. I rate the product’s pricing an eight out of ten, where one is cheap and ten is expensive.

It is a little bit expensive when compared to other platforms, it is somewhat expensive. The license is not very cheap. It's on the expensive side. The licensing is on an annual basis.

We purchase the software’s yearly license. The cost is calculated on a per-user basis. It might be expensive for small and mid-sized enterprises.

The pricing is very competitive. It is not overly expensive.

I don't deal with licensing. I'm not sure of the exact cost.

The price is high.

A different team handles the pricing side of Appian.

The cost of Appian varies depending on the kind of license, and there are no additional costs that I'm aware of.

I'm nearer to the technical side, so I don't deal with the pricing. In general, it's not an expensive product. We can say it's an affordable product. I can't say it was expensive. It depends on what the usage is, however. If you are using Appian where it's not required, definitely you will feel like it's expensive, however, if you are using Appian on a fuller scale, then definitely you will not feel like it's an expensive product.

The cost is a bit higher than other low-code competitors, OutSystems and Mendix. The price needs to be more competitive.

The cost can be improved, however it is not too high for the customers here in Spain.

I am not aware of the licensing cost. It is handled by someone else. It is fully managed, and I don't believe there are any additional expenses.

I'm sure it is cost-effective, but right now, we're just toying around with it. So, I don't have any hard numbers.

The licensing of Appian is less expensive when compared to other BPMs in the market.

It's a SaaS solution. The solution is moderately priced. I'd rate it a three out of five in terms of affordability. Appian being a complete automation platform, the initial amount covers everything. You then have to pay for specific capabilities separately.

We are using the open-source version. We only invested in a couple of tests. However, we are using the open-source version which doesn't cost anything.

Appian has different models of licenses, such as enterprise-wide or user base. The price is less expensive when compared to other solutions and the various models are an advantage. More flexibility in the licensing model is still needed because initially there were customers who are looking at only one or two use cases of business areas, but now the business areas are changing and there is a larger scope. One license model may not fit everyone. They need to be a little more flexible on the licensing model.

The price could always be better. The full user license is quite expensive. It's cheap if all you want them to do is look at things, but if more people use an Appian app to update their information, it becomes more expensive. Licensing fees are paid on a yearly basis.

You can't really test the software properly without actually buying the license first. Certification is expensive.

Appian is very flexible in their pricing. In general, Appian's pricing is much, much lower when compared to competition like Pega or other products. Appian also has a flexible licensing model across geographies. Pega usually goes with a single licensing cost—which is a US-based cost—for all global customers, and it's costly. Whereas Appian has a different regional licensing cost model and it can be cheaper, depending on geography. So Appian's licensing is very flexible, and cheaper when compared to other competition. The pricing is pretty straightforward. If you're going for a cloud-based deployment, there are no additional costs because you're just going to be on the cloud. However, if you're going to deploy it on-premise, you would need to install software, so you might have to procure your own database and servers and everything. The current recommendation, and what most customers are going for, is the cloud because it's easy to maintain. There aren't really any costs except for the licensing.

The product offers flexible licensing options.

The license is a bit expensive and the pricing model is sometimes confusing for new users or business users. It is difficult for them to know what volume of usage they will have to be able to purchase the best-suited license at the beginning.

The price of this solution is a little high here in Mongolia.

The pricing can be a little confusing to customers. Clients sometimes have to lay out their whole set of use cases and get them approved for specific types of licensing— it's on a case-to-case basis. I think that they're very actively working on improving this, but it can be quite difficult to work out the licensing.

The licensing will be on a monthly basis. We are estimating that cost to be around $2000 to maybe $3,000 per month. We don't foresee any costs above that.

I don't deal with the financial aspect of the solution. I'm not sure how much it costs or if it is expensive or affordable.

There are two ways to buy the Appian. For the on-premises you have to buy the license; or on the cloud, you have to pay per user. It's an enterprise tool and can be used by enterprises only. So it's a very expensive tool.

The price should be lower. It's not too expensive but I believe the price could be better.

The solution offers a monthly subscription model. That's what we use. I recall it being about $90 a month. They do have different tiers.

The cost depends on the number of users, although I recommend taking an unlimited license.