Senior Solutions Consultant at a tech services company with 501-1,000 employees
Real User
Top 5
Apr 14, 2026
Licensing is worked out on a case-by-case basis with their account management teams based on volumes. Their expert app services, which provide professional support during implementation, are higher in price. We have an in-house team capable of implementing Kore.ai, but post-implementation support, as I reiterated earlier, needs improvement both in terms of cost and delivery.
Kore.ai provides advanced tools like Agent Desktop and Agent Co-pilot, designed to handle vast data volumes and improve efficiency. The platform integrates seamlessly with APIs and channels, supports multi-language capabilities, and offers real-time testing.Kore.ai offers robust solutions for sectors like healthcare and aviation, enabling efficient ML model configuration and generative AI chatbot development. While there's room for improvement in language detection and scalability,...
The experience with pricing, setup cost, and licensing of Kore.ai is that the price is low, and the licensing is also not costly.
My experience with pricing, setup cost, and licensing is comparatively lower than other companies and tools available.
Licensing is worked out on a case-by-case basis with their account management teams based on volumes. Their expert app services, which provide professional support during implementation, are higher in price. We have an in-house team capable of implementing Kore.ai, but post-implementation support, as I reiterated earlier, needs improvement both in terms of cost and delivery.