Head Of ELV and ICT at Intec Systems Solution Pvt Ltd
Real User
Top 5
Jun 24, 2025
In terms of areas for improvement in Aruba Remote Access Points, when planning for the customer's end, you need to highlight the precautions against EMF emissions and environmental emissions, as well as power management limitations. If the user is in one direction and you're transmitting everywhere, that's not good power management. Currently, all access points provide the same power requirement to the client, but we should explore what extra mile we can go. We are facing energy crises and climate issues, along with GHG and SDGs protocols. If we highlight the alignment with these protocols, it can enhance the product quality as an environmentally friendly option. Apart from that, service-wise, every unit is the same. Users can only distinguish those requirements using spectrum analyzers; otherwise, minor data delays of one or two seconds do not matter, but for high-security or high-speed needs, it becomes significant.
To make the solution better, the cloud solution should be more integrated as it has too many different menus, and it would be preferable to have it more cohesive in one solution. The automated network optimization is acceptable but could be improved in terms of configuration ease.
Technical lead at a recreational facilities/services company with 501-1,000 employees
Real User
Top 10
Apr 23, 2025
They can add more graphical reporting systems so that network admins and system admins get more information about user usage, such as which user, what they use, and when they use it.
Information Technology Support Engineer at One Eighty SA
Real User
Top 5
Mar 24, 2025
One thing that would be beneficial is for the Aruba Central mobile app to work more effectively. Currently, it does not function as expected when I really need it.
IT Solution Analyst II at a manufacturing company with 10,001+ employees
Real User
Top 5
Aug 28, 2023
Since Aruba Remote Access Points is an on-premises tool, my company must deploy the VPN gateway everywhere. It would have been helpful to manage multiple gateways on the solution if Aruba Remote Access Points introduced a cloud or SaaS-based version. The solution's AI capabilities need improvement since many manual things are involved presently. Automation in the solution can happen with more AI capabilities. The solution's technical support has some shortcomings that need improvement.
There are some issues, like the VLAN capabilities and support for routing between two VMs. These require Layer 3 switching, which Aruba partially covers but not a hundred percent. It can be frustrating for someone who knows about the product and want to implement specific features that are not fully supported by the current software.
The remote access point coverage should be bigger than it is now. The speed of the express network should be higher than now. These days, the 5G network is very fast. If they don't improve their network speed, then they will fade away, fade out. We’d like them to add 5G functionality as soon as possible.
Senior Network Security Engineer at Tunas Ridean Tbk PT
Real User
Jun 21, 2022
Our difficulty with Aruba is that the product and the license are two different items. So, if we are adding an access point, we have to pay for two items. We have to pay to add the access point in the controller and we have to pay for the license.
It would help if the remote APs had some kind of SoHo environment with built-in firewall features. That way it could connect directly in a client-to-site type of environment, or a site-to-site VPN environment. That way users could have a complete office setup without coming to the private cloud. It could connect to the central site directly from the internet and get logged on to the controller. I would also like to see a more open security consolidation. And the monitoring part should be in a single controller.
emote APs connect to a controllerusing Extended Authentication and Internet Protocol Security (XAuth/IPSec). AP control and 802.11 data traffic are carried through this tunnel. Secure Remote Access Point Service extends the corporate office to the remote site. Remote users can use the same features as corporate office users. For example, voice over IP (VoIP) applications can be extended to remote sites while the servers and the PBX remain secure in the corporate office.
Secure Remote Access...
In terms of areas for improvement in Aruba Remote Access Points, when planning for the customer's end, you need to highlight the precautions against EMF emissions and environmental emissions, as well as power management limitations. If the user is in one direction and you're transmitting everywhere, that's not good power management. Currently, all access points provide the same power requirement to the client, but we should explore what extra mile we can go. We are facing energy crises and climate issues, along with GHG and SDGs protocols. If we highlight the alignment with these protocols, it can enhance the product quality as an environmentally friendly option. Apart from that, service-wise, every unit is the same. Users can only distinguish those requirements using spectrum analyzers; otherwise, minor data delays of one or two seconds do not matter, but for high-security or high-speed needs, it becomes significant.
To make the solution better, the cloud solution should be more integrated as it has too many different menus, and it would be preferable to have it more cohesive in one solution. The automated network optimization is acceptable but could be improved in terms of configuration ease.
They can add more graphical reporting systems so that network admins and system admins get more information about user usage, such as which user, what they use, and when they use it.
One thing that would be beneficial is for the Aruba Central mobile app to work more effectively. Currently, it does not function as expected when I really need it.
Unfortunately, I don't really have any critiques at this time.
The product is not user-friendly.
Its scalability capabilities should be improved.
The security side of Aruba Remote Access Points could be improved.
The product needs an increased level of security for the end user.
Since Aruba Remote Access Points is an on-premises tool, my company must deploy the VPN gateway everywhere. It would have been helpful to manage multiple gateways on the solution if Aruba Remote Access Points introduced a cloud or SaaS-based version. The solution's AI capabilities need improvement since many manual things are involved presently. Automation in the solution can happen with more AI capabilities. The solution's technical support has some shortcomings that need improvement.
There are some issues, like the VLAN capabilities and support for routing between two VMs. These require Layer 3 switching, which Aruba partially covers but not a hundred percent. It can be frustrating for someone who knows about the product and want to implement specific features that are not fully supported by the current software.
There is room for improvement in terms of pricing. If they can be more competitive.
It could have better monitoring features. Not all features are available on the monitoring dashboard.
The remote access point coverage should be bigger than it is now. The speed of the express network should be higher than now. These days, the 5G network is very fast. If they don't improve their network speed, then they will fade away, fade out. We’d like them to add 5G functionality as soon as possible.
Our difficulty with Aruba is that the product and the license are two different items. So, if we are adding an access point, we have to pay for two items. We have to pay to add the access point in the controller and we have to pay for the license.
It would help if the remote APs had some kind of SoHo environment with built-in firewall features. That way it could connect directly in a client-to-site type of environment, or a site-to-site VPN environment. That way users could have a complete office setup without coming to the private cloud. It could connect to the central site directly from the internet and get logged on to the controller. I would also like to see a more open security consolidation. And the monitoring part should be in a single controller.