Auth0 Reviews

Name: Auth0
Brand: Auth0
Rating: 4.2 (17 reviews)

Vendor: Auth0

4.2 out of 5

17 reviews
88% willing to recommend

1,362 followers

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What is Auth0?

Auth0 is a comprehensive identity management solution that securely authenticates and authorizes users on different platforms and applications. It offers seamless integration, easy configuration, and reliable performance for managing identity and access. Users appreciate its flexibility, scalability, and support for multi-factor authentication.

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Auth0 is the #1 ranked solution in top Customer Identity and Access Management (CIAM) solutions, #2 ranked solution in top Single Sign-On (SSO) solutions, and #2 ranked solution in top Access Management solutions. PeerSpot users give Auth0 an average rating of 8.4 out of 10. Based on the analysis of the 17 most recent Auth0 reviews, the overall sentiment is positive, with a sentiment score of 7.2. Auth0 is most commonly compared to Microsoft Entra ID: Auth0 vs Microsoft Entra ID. Auth0 is popular among the large enterprise segment, accounting for 56% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 16% of all views.

Helped 824,067 peers since 2012

Featured reviews

Erik Aceiro

Solutions Architect III at Raizen

Today we use home basic authentication and authorization, and we would like to move away from cloud and use some kind of IDP to improve authentication and authorization for our customers. So, for example, we can use the social logging feature in Auth0 to improve the customer experience. The price modelling is a bit confusing on the site and can be costly. So if you use one measure like active user format, you need to talk to the support from Auth0 to check the price.

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Anees Shoukat

Full Stack PHP/Python AWS Developer at Binary Port

We use the solution for API security and management. We implement our solution with almost ten to fifteen vendors' APIs, like Salesforce and HubSpot. It involves generating leads, invites, adding contacts, and opportunities, mostly challenging with Salesforce integration due to limited…

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Serge Wautier

CTO at Lambda-X Ophthalmics

Auth0 is used as an identity provider for our new SaaS platform to manage the identity of users Auth0 is cost-effective because it provides all the features we need, and it was very easy to integrate into our platform. The documentation is comprehensive, and their support team is highly helpful.…

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Auth0 mindshare

Product category:

As of December 2024, the mindshare of Auth0 in the Single Sign-On (SSO) category stands at 10.5%, down from 16.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Single Sign-On (SSO)

PeerAnalyst reports

Type	Title	Date
Category	Single Sign-On (SSO)	Dec 22, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 22, 2024	Download
Comparison	Auth0 vs Microsoft Entra ID	Dec 22, 2024	Download
Comparison	Auth0 vs Cisco Duo	Dec 22, 2024	Download
Comparison	Auth0 vs Ping Identity Platform	Dec 22, 2024	Download

Title	Rating	Mindshare	Recommending
Microsoft Entra ID	4.3	29.7%	94%	218 interviews Add to research
Okta Workforce Identity	4.2	13.3%	94%	64 interviews Add to research

Valuable Features

Auth0's most valuable features encompass simplified integration across diverse platforms ensuring strong security with multifactor options and compliance. Its flexibility supports custom social logins, robust APIs, and scalability. Users appreciate its ease of use in authentication processes, documentation clarity, and extensive identity provider support. The intuitive interface enhances user experience while built-in integrations simplify customer management. Its cloud deployment reduces infrastructure burdens, offering customization opportunities and global reach through region-specific hosting.

"The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform."
"The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform."
"It offers stronger security and flexibility with API keys, which are generated on runtime."

Room for Improvement

Auth0 documentation could be clearer on advanced usage after setup. Authorization should integrate group concepts. Administration needs more flexibility. Price is high and an improved model is recommended. Machine-to-machine authentication requires better documentation. New Universal Login’s customization is limited, affecting Organizations feature use. Multi-tenancy management and advanced authorization are areas for improvement. Management API needs enhancements for user data access. Improving IoT device integration and self-managed user tools is important. Multi-factor authentication needs mobile app support.

"I find it surprising that there is no access to a standard user profile."
"I find it surprising that there is no access to a standard user profile."
"Better documentation for Salesforce integration is suggested."

ROI

Auth0 provided a significant return on investment, reportedly 300% in monetary terms. Users saved development time and perceived benefits in not managing their own identity service. While licensing costs posed a challenge for growing enterprises, many found value in not handling emails or server maintenance. They noted potential reductions in customer support queries related to password issues and acknowledged security and efficiency improvements. The challenge lay in balancing cost with the benefits received.

Pricing

Auth0 pricing is viewed differently by users; some find it clear and cost-effective, particularly when considering the scale and features used, while others perceive it as confusing and high, especially for services like SAML integration and multifactor authentication. Various pricing tiers exist, such as B2B, B2C, and enterprise, with basic plans starting at around $1,500 monthly. Overall satisfaction varies, with some finding it cheaper compared to alternatives, though technical support incurs additional costs.

"The tool is cheaper compared to competing solutions. Those alternatives tended to be more expensive. Consequently, Okta purchased it because it was considerably cheaper. The solution even offered some free services while still providing excellent functionality."
"It is a relatively inexpensive product in the industry."
"There are different price levels: B2B, B2C, and enterprise.The basic plan is about $1,500 per month."

Popular Use Cases

Auth0 is primarily used for authentication and authorization across multiple platforms, including cloud and on-premises environments. It supports customer authentication, API security, single sign-on, and identity federation. Users deploy it in a multi-cloud setup, integrating with platforms like AWS, Azure, and GCP. Companies utilize Auth0 for seamless log-in experiences, user management, and API integrations. It serves as an identity provider for SaaS platforms, focusing on ease of implementation and multi-tenancy capabilities.

Service and Support

Auth0's customer service is generally well-regarded, with rapid, satisfactory responses and strong community support. Users appreciate premium support, with quick replies based on ticket severity. However, frequent changes in engineers require re-explaining issues, which some find frustrating. While enterprise support scores high, starter package support is rated slightly lower. Documentation and community forums are seen as helpful resources. Response times are praised, although access to dedicated forums can be challenging unless users hold larger accounts.

Deployment

Users found Auth0's initial setup easy and quick. Sample code generation and user-friendly features facilitated smooth deployment for various applications. Timeframes for deployment varied based on complexity, with many achieving integration rapidly. Migrating from competitors was managed efficiently due to Auth0's flexibility. Users employed cloud or on-premises options, often automating configuration processes. Comprehensive documentation and tools like SDKs enhanced the setup experience, enabling fast integration with existing systems and providing a seamless transition.

Scalability

Some users experience scalability issues with Auth0, while others report it scales effectively. Many mention it handles increased user demand well and can accommodate large-scale operations. There are references to its flexibility in providing environments suited for user needs. Certain users have less extensive scalability evaluations due to smaller user bases. Feedback shows positive impressions of its ability to scale, but some suggest the potential for infrastructure improvements.

Stability

Users report that Auth0 is very stable, with no significant issues encountered. Many appreciate its high availability, highlighting just one major outage in the past three years. They consistently rate Auth0’s stability highly, often giving it a nine or ten out of ten. Documentation and support contribute to its reliability, and performance concerns are notably absent. Integration and testing are also executed without difficulty, reinforcing confidence in its use.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Auth0 Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

11%

Manufacturing Company

Comms Service Provider

Educational Organization

Healthcare Company

Media Company

Retailer

Government

University

Insurance Company

Energy/Utilities Company

Real Estate/Law Firm

Construction Company

Non Profit

Hospitality Company

Outsourcing Company

Wholesaler/Distributor

Legal Firm

Performing Arts

Transportation Company

Consumer Goods Company

Logistics Company

Recreational Facilities/Services Company

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Learn more about Auth0

With robust documentation and excellent customer service, Auth0 enables developers to efficiently implement authentication and authorization processes. Its valuable features include easy integration, robust security, seamless single sign-on, and customizable authentication options. Auth0 also enhances organizational operations and productivity by streamlining processes, improving collaboration and communication, reducing errors, and facilitating seamless integration with existing systems.

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Auth0 customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota