Cisco Duo Reviews

We have been using Duo Security for authentication in our in-house sales operations technologies. Therefore, as a Cisco partner, we regularly recommend Cisco Duo Security to our customers to help secure their VPN environments or connectivity to business-critical systems.

For our customers, Duo Security is a significant advantage because it provides them with a straightforward method to implement MFA across their entire environment. Moreover, once we delve into the more advanced features of Duo Security, it enables us as a partner to engage in ongoing discussions regarding security strategies with our customers. Initially, we may only introduce them to MFA during the onboarding process. However, as their security strategy evolves, we can leverage Duo to perform additional tasks such as risk-based assessments and deployments, thereby assisting in the development of their security measures.

Duo Security helps secure our infrastructure. It serves as our gateway layer of protection, allowing us to understand who is logging in and why. We conduct risk-based assessments on each user to determine whether their actions are appropriate or not. Duo Security is not a comprehensive security solution, but it is undoubtedly a crucial component, a critical layer of security. This aspect resonates with our customers consistently.

Their ability to reduce the risk of a breach is of utmost importance. It serves as the primary line of defense. Currently, credential gathering and leaks are widespread in the market. By implementing an MFA solution like Duo Security, we can effectively prevent these issues. When we put a stop to credential harvesting, it becomes much harder for attackers to infiltrate and navigate our network. Therefore, Duo Security acts as an excellent first line of defense.

User authentication and device verification are the methods through which we envision our customers navigating in order to prevent identity-based attacks. Initially, when we employ Duo Security, it is a straightforward implementation of multi-factor authentication. As we progress, we enhance security measures by incorporating device risk assessment and potentially even regional assessment. This includes considerations such as whether the login is being attempted from a specific IP address. These gradual enhancements contribute to the establishment of an additional layer of protection. Thus, it is not necessary to implement a completely disruptive strategy right from the start. Instead, it is possible to gradually adopt and integrate this approach, following a crawl, walk, or run methodology.

The Duo Security self-service portal helps free up our customers' IT staff time, allowing them to focus on other projects. As a Cisco partner, we have received feedback from our customers that the portal is highly interactive, enabling them to easily navigate and resolve issues. After setting up their Duo environment, we rarely receive callbacks for assistance, as the portal is intuitive and empowers users to handle everything they need on their own.

The appealing aspect of Duo Security is its ability to establish trust for every access request, regardless of its origin. It is a cloud-based solution with excellent API integrations. It doesn't matter where or how a user logs in; Duo will be there to protect the user, whether it's through MFA, risk assessment, or similar methods. 

It is extremely beneficial to our customers that Duo Security considers all resources as external. Our customers frequently inquire about a zero-trust model, and this is a key component of it. Unfortunately, I would love to say that there is a simple solution for zero trust where we can just deploy this solution and be done with it. But that's not the case. It requires a layered approach, and that's what we convey to our customers. Duo Security is definitely a part of that.

Duo Security has helped improve our customers' cybersecurity resilience. Internally, it protects our users from accessing sales operations-based environments. Additionally, our customers use it regularly to protect business-critical applications.

A colleague and I conducted some market research, where we found the solution and implemented it according to our needs. We installed the agents in our server, which communicate with Duo Security and send a prompt to our mobiles which is very convenient. We can also use the authenticator with other products and integrate it with a password reset disk. The product covers all of our needs.

The solution allows us to cover significant organizations and audit organizations with very high-security demands. At that level, security is non-negotiable, and Duo Security provides a second layer multi-factor server authentication, easy implementation, and Microsoft integration. 

Our general use cases are for multi-factor authentication for our networking and data center environment devices. We also do some SAML for our network monitoring tools with our different partners in our environment. With SAML, we use it for RADIUS and TACACS authentication.

The solution has definitely made our administrative access and privileged access to our data center architecture more secure by using multi-factor authentication. It's no longer just a password. You need to have Duo Push. It also helps the security team keep track of when people log in a lot easier, and you can just go to Duo Security to do that. The multi-factor aspect for us was the big reason why we chose Duo. We are Cisco, and it's integrated with Duo Security.

We were really looking for two-factor authentication to secure our applications. We are basically looking for it to reduce risk.

I am in the retail space at a company with more than 2,500 employees.

It is SaaS. For VPN, we have our on-prem RADIUS servers, and there is an agent on our servers for RDP.

I definitely had some places where employees had password breaches in other locations, and it saved us there.

It has definitely decreased our security risk.

It does a really good job of helping workers feel safe, secure, supported, and included. In the beginning, it was new to everybody, so there was a little bit of friction with the onboarding. However, after everybody got used to it, they were quickly able to run with it and had very few problems using it. This has definitely been important for us. 

Duo has helped us remediate threats more quickly by having one spot to look at. We can see whether a user authenticated it from somewhere or if they were denied a two-factor request.

We began using Duo Security just after the pandemic began. We set up the VPN for our users so that they could connect from home and use the business applications. It is a security feature that is used on your mobile device, rather than something that is fixed in the office. You can use it at any given moment, as long as you have your mobile device with you.

Prior to implementing it, they were using just a username and password. That was not secure enough, so there had to be the second level of authentication. As it is now, it is integrated with the firewall. You put in your password and it is followed by a six-digit code that needs to be entered.

We operate in the financial sector so this product is crucial for our business.

The security codes are not generated locally, or on-premises. Rather, they are generated and sent from the cloud.

It is integrated with our Check Point firewall, which is used across different departments. People can connect from anywhere, including from home, and then utilize the business applications in different departments. All of them authenticate using the same firewall.

Importantly, it's not limited to one vendor or one firewall. You can use it to connect through a primary DC and a secondary DC, even if they are different vendors.

Using this product has improved our organization, primarily with respect to security. Even the system administrator, in charge of setting up the users, would not be able to use another person's ID to connect. This is because they would then need to use Duo Security, which resides on the user's device. This is something that other people cannot do because they can't generate the six-digit codes.

In terms of securing access to the applications on our network, this solution is very reliable.

With respect to our users feeling safe, secure, supported, and included, Duo Security is among the best solutions that we have ever used. We have not fully utilized all of the features. However, we're looking at using Duo to authenticate internet banking solutions. Providing a second level of authentication in these situations, perhaps in mobile banking, would be valuable.

Our regulatory requirements necessitate creating a very secure connection for financial services, which is what we get from this product.

Having a single solution for multifactor authentication makes it comfortable for the users. They only need to train on one product.

Maintaining network connectivity is not difficult. We are integrated with Fortinet and Check Point solutions. The Check Point solution is in a different data center than Fortinet, and Duo Security integrates with both of them, despite being from different vendors.

Overall, this product has helped us to remediate threats more quickly. There is no way that others can generate the security code, such as by using another server. They will not be able to connect or authenticate themselves another way.

The resilience that Duo Security provides is valuable in terms of meeting our audit requirements. This is important to us because it helps us to meet our regulatory requirements, which are set by the central bank and enforced by our cybersecurity team.

We actually partner with Duo Security. We use the API to send a step-up on your phone for granting access to normal doors. You can tap your physical fob card or any other device at the door, and then receive a push notification. Depending on the success or failure of the authentication, we can either grant or reject access at the door. So it provides two-factor authentication. We use Duo for that purpose, as well as for an API and our internal VPN.

However, with our product, we use Duo Security end-to-end. Duo Security has a blind spot when it comes to physical security. It doesn't cover scenarios where someone gains physical access to our network room, which involves different technologies outside of its scope. 

From my perspective, it can't be considered truly end-to-end in that regard. Nonetheless, Duo Security offers significant value for network security and VPN access. If we combine our product with Duo Security, then we can achieve comprehensive end-to-end security.

We work for businesses, B2B. So we work in the data center space. A lot of our work focuses on providing the best authentication at your access points, be it a door or a data center cabinet. 

We can integrate our device without requiring you to replace your card, so we can put our device in. You can keep your card. You don't have to replace it. You can simply tap your card, even if it's in your wallet or for home use. The process remains the same. I tap my card, receive a push notification on my phone, and then press enter to gain access. It's great because it ensures that it's actually me and not someone who found my card.

The product has helped our organization by providing easy-to-set-up security. Additionally, through our partnership, we can offer a use case that adds value to our customers. They don't have to deal with the hassle of replacing their existing systems; instead, they can extend their investment in Duo Security and apply it to their access points. This makes it easier for us to deliver value to our customers.

Having that second-factor validation with Duo, or any multifactor authentication solution, is highly important. There are numerous options available in the market. Whether it's Duo or others, the key is to have that additional layer of security. In our organization, we utilize Duo Security across various use cases, which makes perfect sense. 

We have implemented it in our organization, and we also implement it for our clients. Duo Security is used to push multi-factor authentication while signing onto computers. We have integrated it with on-premises Active Directory, Azure Active Directory, and Office 365. We have also integrated Duo Security with Mimecast and Mac devices. We have a couple of other use cases, but predominantly, it is for multi-factor authentication. It verifies the identity of a user through a token or a mobile phone app.

It is pretty seamless for establishing trust for every access request, no matter where it comes from. There is logging everywhere. So, if something did happen, you can see everything. In terms of getting conditional access in Azure AD, once you have it set up properly, it just works as expected. They have a huge application inventory that you can integrate with to get that established. They're one of the top vendors.

It is seamless with an easy-to-use portal. It has a lot of automation in there to onboard users and get them to talk with the Duo system. Once they're in the Duo system, it really comes down to what applications they need to get access to, and they're off to the races. They do a great job on that.

It helps support hybrid work. It is very important to have something like that in place because when you are in a hybrid environment, you lose some visibility and control. Having Duo Security in place, you can analyze all different authentication logs and anything else that applications might be interacting with. You can quickly pinpoint and troubleshoot something if an issue comes up.

It is seamless in maintaining network connectivity. In terms of its uptime, in the last couple of years, I can't think of how many times it ever went down. It has to be a very high SLA. It is consistent in maintaining network connectivity across all workplaces, such as campus, branch, home, and micro-office environments.

It helps to remediate threats more quickly. With application logs, it definitely starts to point you in the right direction to figure things out instead of hunting in a bunch of different directions. In a single pane of glass, you can very quickly see which IP address it was coming from and who was trying to initiate that and on which device. It definitely speeds up the process.

Primarily, it was used as remote access for VPNs. It expanded our security posture, due to the increase in people working from home.

It certainly gave us a much more confident security posture as far as users coming on. 

Having all resources be external is reasonably important for us. Zero trust is certainly a target. Not that we are there yet, but we would expect everything to be considered mostly untrusted.

It eliminated trust for remote access, but not from inside our organization.

It was a simple way of providing two-factor authentication for remote access when we hit the COVID pandemic. It was very easy and quick to get it going.