Citrix Endpoint Management Reviews

Charging users $50 for BYOD helped counter the product and license costs. Faster communication contributed positively. Citrix Endpoint Management accounted for 25% of revenue, highlighting its positive impact on return on investment. Some users mentioned offering it as a managed service, unsure of the company's exact financial returns. رغم عدم الخبرة المالية الشخصية، قُدّرت القيمة.

Citrix Endpoint Management has varied pricing and licensing structures, including per-user, subscription, and concurrent user licenses. Setup costs can reach $1,800, with yearly licenses necessary. Concurrent licenses average $300 per user, user-based at $150 annually, and subscriptions at $22.50 monthly per user. While some users find the cloud license costly, others consider the pricing reasonable, fitting well within their budgets. Additionally, the new Hybrid Cloud license offers benefits but at higher costs.

• "The licensing costs vary depending on the customer and the licensing model. We have three main types: per-user, subscription, and concurrent user licenses, plus a user-based model."

Citrix Endpoint Management is utilized by organizations to deliver enterprise applications across mobile devices, manage VPN gateways, and enhance security by keeping data centralized. It supports mobile device management and endpoint management for shared devices and offers cloud and hybrid deployment options. Organizations benefit from central management of various devices, proactive monitoring, data protection, compliance, and IT service integration, providing an optimized user experience. Companies often partner with Citrix for implementation and support services.

Citrix Endpoint Management's customer service generally receives positive feedback, with users appreciating quick response times and helpful, knowledgeable staff. Some users have direct access to higher-ups for critical issues. However, challenges exist with technical support, particularly for non-urgent issues, where response times are criticized. While some users find the documentation comprehensive and abundant, others report inefficiencies and slow responses, rating technical support around five to eight out of ten, suggesting room for improvement in proactivity and responsiveness.

Users experienced a straightforward initial setup with Citrix Endpoint Management. Zenprise SMG adds security for device communication. Challenges included managing MTC and infrastructure dependencies. Installation was facilitated by skilled teams and automation, reducing manual tasks. Security, compliance, and training are crucial, especially for sectors like banking. The management components were manageable for engineers, but end-user adoption took time. Scalability and performance issues could arise, yet installations were manageable with clear planning and execution.

Citrix Endpoint Management exhibits excellent scalability, facilitating seamless expansion through license adjustments, vertical or horizontal scaling. It supports thousands of users, including healthcare professionals, with efficient device deployment like bulk enrollment. Its modular architecture supports user growth without issues, evidenced by large clientele. Scalability varies with implementation type, but users rate it highly, ranging from seven to ten. Cloud-based implementations are particularly scalable, meeting diverse organizational needs without reported challenges.

Citrix Endpoint Management is generally stable with few issues, offering a reliable experience for users. Some have noted memory challenges and faster battery drain, but these are manageable. Despite occasional restarts, users rate stability highly, with scores ranging from eight to nine out of ten. Long-term users since 2014 report satisfactory stability, supporting its reputation as a mature technology.