Citrix Endpoint Management vs ManageEngine Endpoint Central comparison

Citrix and ManageEngine are both solutions in the Unified Endpoint Management (UEM) category. Citrix is ranked #9 with an average rating of 8.0, while ManageEngine is ranked #3 with an average rating of 8.2. Citrix holds a 2.3% mindshare in UEM, compared to ManageEngine’s 11.6% mindshare. Additionally, 90% of Citrix users are willing to recommend the solution, compared to 93% of ManageEngine users who would recommend it.

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Executive SummaryUpdated on Oct 10, 2024

Citrix Endpoint Management and ManageEngine Endpoint Central are competing products in the realm of endpoint management solutions. Citrix Endpoint Management has an advantage in integration and cross-platform management, while ManageEngine Endpoint Central is favored for its comprehensive feature set and ease of growth.

Features: Citrix Endpoint Management supports diverse device platforms, offers strong integration capabilities, and is well-suited for hybrid work environments. ManageEngine Endpoint Central provides extensive features like patch management, software deployment, and mobile device management, offering a rounded toolkit for endpoint management.

Room for Improvement: Citrix Endpoint Management could enhance its user interface, improve customization options, and expand patch management capabilities. ManageEngine Endpoint Central could benefit from improving its reporting capabilities, enhancing user interface fluidity, and reducing initial setup time.

Ease of Deployment and Customer Service: Citrix Endpoint Management is straightforward to deploy with robust customer service and extensive support, making it ideal for large-scale implementations. ManageEngine Endpoint Central offers a simpler deployment process and responsive support, providing an advantage for organizations seeking quick implementation.

Pricing and ROI: Citrix Endpoint Management involves higher upfront costs with promises of long-term ROI due to integration benefits, suitable for organizations with diverse needs. ManageEngine Endpoint Central's lower initial cost structure offers attractive ROI for small to mid-sized enterprises, making it more favorable for budget-conscious buyers seeking immediate savings.

To learn more, read our detailed Citrix Endpoint Management vs. ManageEngine Endpoint Central Report (Updated: January 2025).

Buyer's Guide

Citrix Endpoint Management vs. ManageEngine Endpoint Central

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of February 2025, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 36.4%, down from 42.4% compared to the previous year. The mindshare of Citrix Endpoint Management is 2.3%, up from 2.3% compared to the previous year. The mindshare of ManageEngine Endpoint Central is 11.6%, down from 11.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Unified Endpoint Management (UEM)

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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SivaKuppala

Senior Architect at Wipro Limited

Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go

VMware is also a part of our practice, but my focus is predominantly on Citrix, which constitutes about 80% of our management, with VMware covering the remaining percentage. VMware excels in server-related virtualization and is considered the best in that domain. However, for desktop virtualization, Citrix is more mature. Both offer comprehensive product support and robust security features, with extensive partnerships across hardware vendors like HP and Cisco. In terms of cons, VMware tends to be more expensive and complex, with some degree of vendor lock-in. Citrix, on the other hand, offers a better user experience and is more flexible and scalable. While both platforms have their features, Citrix has less licensing complexity compared to VMware, and support quality is comparable between the two.

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Gabriel Clement

Lead IT Security and Remediation at ARM Holdings Company

Good for patch server management

For Endpoint Central, as an end-user system, we set automatic deployment from Friday. If, for any reason, there are instances that are missed, we check every day from 07:00 AM to 05:00 PM. We don't need to submit automatic deployment, so it's still part of my deployment process. We set up a test server. Once we are okay with the patch that they need to test, they approve it, and then it applies to production. We used Microsoft. So, for asset processing reports and things like that, we had to move to ManageEngine. They changed the name to Endpoint Central. So, it's like that in terms of being much better and having more functionality as a product.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like that we can implement conditional access."

"It is a very stable and scalable cloud-only solution."

"The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity."

"I find Microsoft Intune valuable primarily for its Windows management capabilities, along with its Android Enterprise and Apple device management for mobile devices."

"The biggest asset is the range of device management options available with Intune, whether it is a Windows device, a Linux device, a Mac device, or mobile devices."

"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."

"It is a helpful tool to manage BYOD policies."

"I am easily able to manage devices and assets, especially laptops and desktops."

More Microsoft Intune pros

"The MAM applications of the product are great."

"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."

"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."

"The product is capable of acting in many different ways to help secure architecture."

"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."

"We have seen improvements in compliance management on the devices."

"Users can log in anytime, anywhere, using any device, which is a significant advantage."

"We have found the ability to manage user accounts on shared devices valuable as it reduces the need for multiple licenses, which saves costs."

More Citrix Endpoint Management pros

"One of the benefits of Desktop Central is it made the provisioning process simpler because now we have a provisioning package. We have around 1,500 laptops at the moment and all these PCs were provisioned by a provisioning package. In the provisioning package, we have integrated every aspect of renaming, deploying applications, patching, etc., so we simply execute the provisioning package and as soon as it's executed, it will install the management agent. Once the agent is installed, it will take care of all the tasks, so we don't have to sit in front of the computer to prepare the machine. This really helps us to provision the PC quickly with our agent."

"The setup is pretty simple."

"The solution is stable."

"ManageEngine Endpoint Central has significantly simplified my device management practices."

"We can scale the product."

"The most valuable features of ManageEngine Endpoint Central are patch management and remote access and management."

"ManageEngine Desktop Central's most valuable features are remote desktop control and image management. We can send things out from the desk here, it is a very good tool for us."

"Very good, functional solution for endpoint management."

More ManageEngine Endpoint Central pros

Cons

"Intune could be improved by expanding its third-party patching capabilities for a more comprehensive solution."

"I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows."

"Technical support is not that great."

"The time we have to wait to deploy policies has room for improvement."

"It would be interesting to integrate the server side of Intune. Some group policy updates we have on the Windows Server side and possibly some on the client side could also be included."

"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."

"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."

"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."

More Microsoft Intune cons

"Support for inventory management of Apple devices should be added."

"Requires integrating with ABM before enabling some of the features."

"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."

"The support provided by Citrix needs improvement."

"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."

"The tool’s battery usage was high."

"The iOS version updates do not work as well as I would like."

"The solution isn't fully stable, and, when it goes down, it's hard to get it up and running."

"There are occasional glitches."

"Sometimes computers fail to receive patches, and we need to investigate why."

"ManageEngine should support various browser features, including those that address browser limitations."

"The performance sometimes lags a bit because the solution is demanding on system resources."

"The tool's security can be better."

"The team should work on improving the stability, particularly with massive patches deployment, clients are not 100% getting patches and the information provided by the system does not help; more detailed report would be very useful."

"The product must provide more API integrations with different ERP tools."

More ManageEngine Endpoint Central cons

Pricing and Cost Advice

"The pricing is good because customers are not complaining about it."

"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."

"Its price is fair. It's a normal price. It isn't too expensive or too cheap."

"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."

"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."

"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."

"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."

"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."

More Microsoft Intune pricing and cost advice

"The licensing costs vary depending on the customer and the licensing model. We have three main types: per-user, subscription, and concurrent user licenses, plus a user-based model."

"The pricing is average."

"I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product."

"We had perpetual licenses. The cost was around 36,000, and then you'd have the yearly maintenance fee of 2,000 or 3,000."

"The pricing of the product is not bad compared to the other similar solutions in the market."

"The product is not costly. The product is properly priced, especially for SMBs."

"There is a freeware version of the solution available as long as you do not breach the number of licenses and users that are dictated."

"The licensing is very easy to understand and pricing is right for what you get."

"Choose wisely between the Professional and Enterprise editions, based on your needs."

More ManageEngine Endpoint Central pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

27%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Educational Organization

58%

Computer Software Company

Financial Services Firm

Government

Educational Organization

47%

Computer Software Company

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about Citrix Endpoint Management?

One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to e...

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What needs improvement with Citrix Endpoint Management?

The support provided by Citrix needs improvement. The support should be more proactive, especially in critical sector...

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What is your primary use case for Citrix Endpoint Management?

We work extensively with Citrix, specializing in Citrix utilization, Citrix networking, and Citrix mobility MDM. Our ...

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How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?

ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...

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What do you like most about ManageEngine Endpoint Central?

Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there the...

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What is your experience regarding pricing and costs for ManageEngine Endpoint Central?

I am not aware of the pricing and costs. I might know more when we renew our contract.

See all answers

Comparisons

Jamf Pro vs Microsoft Intune

Compared 16% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

AWS Systems Manager vs Microsoft Intune

Compared 4% of the time

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Workspace ONE UEM vs Citrix Endpoint Management

Compared 22% of the time

CyberArk Identity vs Citrix Endpoint Management

Compared 7% of the time

SOTI MobiControl vs Citrix Endpoint Management

Compared 5% of the time

MOBI vs Citrix Endpoint Management

Compared 5% of the time

More Citrix Endpoint Management Competitors

Microsoft Configuration Manager vs ManageEngine Endpoint Central

Compared 24% of the time

Workspace ONE UEM vs ManageEngine Endpoint Central

Compared 7% of the time

ManageEngine Patch Manager Plus vs ManageEngine Endpoint Central

Compared 5% of the time

Jamf Pro vs ManageEngine Endpoint Central

Compared 4% of the time

BigFix vs ManageEngine Endpoint Central

Compared 3% of the time

More ManageEngine Endpoint Central Competitors

Product Reports

Buyer's Guide

Microsoft Intune

February 2025

Download Microsoft Intune product report

Buyer's Guide

Citrix Endpoint Management

February 2025

Download Citrix Endpoint Management product report

Buyer's Guide

ManageEngine Endpoint Central

February 2025

Download ManageEngine Endpoint Central product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

MobileManager, Zenprise, XenMobile

ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

XenMobile is a comprehensive solution to manage mobile apps, data and devices, available both on-premises and in the cloud. Users have single-click access to all of their apps from a unified corporate app store and IT can easily configure, secure and support mobile devices. With XenMobile technology, IT can meet their compliance and control needs while giving users the freedom to experience work and life their way.

Citrix

ManageEngine Endpoint Central is a unified endpoint management (UEM) solution offered by ManageEngine, a division of Zoho Corporation. It is designed to help organizations efficiently manage and secure their endpoints from a centralized platform. Endpoint Central provides a comprehensive set of features and capabilities to streamline endpoint management and enhance security across diverse devices and operating systems.

ManageEngine Endpoint Central Features:

Device Management: Endpoint Central enables IT administrators to manage a wide range of endpoints, including desktops, laptops, servers, mobile devices, and IoT devices. It offers features such as device discovery, inventory management, configuration management, and software deployment, allowing administrators to efficiently control and monitor devices from a single console.

Patch Management: The solution helps organizations keep their endpoints up to date and protected by automating the patching process. Endpoint Central provides patch management capabilities to deploy security updates and patches to endpoints, ensuring they are patched against vulnerabilities and reducing the risk of security breaches.

Security and Compliance: Endpoint Central focuses on strengthening security measures for endpoints. It offers features such as antivirus and anti-malware protection, firewall management, encryption, and data loss prevention (DLP). These capabilities help organizations safeguard their sensitive data and adhere to industry regulations and compliance standards.

Remote Control and Troubleshooting: With remote control capabilities, Endpoint Central allows IT administrators to access and control endpoints remotely, facilitating troubleshooting and issue resolution. It enables administrators to remotely troubleshoot software or hardware problems, install applications, and provide technical support to end-users, improving efficiency and minimizing downtime

Reporting and Analytics: Endpoint Central provides comprehensive reporting and analytics capabilities, offering insights into endpoint performance, security status, software usage, and compliance levels. These features help organizations assess the health and security of their endpoints, identify potential risks or issues, and make data-driven decisions for improved endpoint management.

ManageEngine Endpoint Central Benefits:

Centralized endpoint management for diverse devices.
Improved operational efficiency through automation.
Enhanced security with antivirus, firewall, encryption, and data loss prevention.
Automated patch management for timely updates and security.
Remote control and troubleshooting for efficient issue resolution.
Comprehensive reporting and analytics for insights and informed decision-making.
Scalability and flexibility to accommodate organizational growth.
Cost-effectiveness by reducing manual management efforts and security risks.

Reviews from Real Users

PeerSpot user, Sr Engineer Administrator at a university, says that "Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span."

Park Armstrong, Chief Technical and Solution Architect at Vertigo Inc., writes that ManageEngine Endpoint Central is “Helpful for identifying and filling the gaps and meeting compliance needs, but each of their product works as an independent product and lacks integration”.

ManageEngine

Sample Customers

Mitchells and Buzzers, Callaway

Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company

Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises

Buyer's Guide

Citrix Endpoint Management vs. ManageEngine Endpoint Central

January 2025

Free Report: Citrix Endpoint Management vs. ManageEngine Endpoint Central

Find out what your peers are saying about Citrix Endpoint Management vs. ManageEngine Endpoint Central and other solutions. Updated: January 2025.

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