Citrix Endpoint Management and IBM MaaS360 are competing products in mobile device management. Citrix Endpoint Management seems to have the upper hand in pricing and support, offering a better user experience at lower costs, whereas IBM MaaS360 shines with its robust feature set.
Features: Citrix Endpoint Management offers an intuitive management interface, seamless integration with Citrix products, and comprehensive security for enterprise mobility. IBM MaaS360 provides AI-driven productivity tools, extensive device management options, and the ability to manage corporate data in a secure application container.
Room for Improvement: Citrix Endpoint Management could expand its AI capabilities, offer more third-party integrations, and enhance analytics tools. IBM MaaS360 could simplify its deployment process, reduce its pricing model complexity, and improve integration with non-IBM services.
Ease of Deployment and Customer Service: Citrix Endpoint Management is known for straightforward deployment and comprehensive support, making setup simple. IBM MaaS360 has a more complex deployment process, but its responsive customer service efficiently addresses challenges.
Pricing and ROI: Citrix Endpoint Management is cost-effective, balancing features and support at a lower price for favorable ROI. IBM MaaS360, with potentially higher setup costs, offers a long-term investment due to its advanced features that promise better ROI over time.
The support from Citrix has been satisfactory.
If my organization has sensitive data we don't want to leak, deploying the policies can present technical challenges and potential loopholes.
The units are not updating the operating system as specified in the policy.
For this client, the solution has been quite cheap.
The solution is stable, though there are occasional restarts, which are not critical.
Autopilot allows bulk enrollment of devices, making it easy for end users, even those without technical expertise, to use their devices immediately.
We have found the ability to manage user accounts on shared devices valuable as it reduces the need for multiple licenses, which saves costs.
Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.
In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.
Microsoft Intune Device Management Key Features
With Microsoft Intune Device Management you can:
Mobile Application Management
Mobile application management in Intune is designed to protect your organization’s data at the application level.
With Microsoft Intune Application Management you can:
As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.
Reviews from Real Users
Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.
A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
XenMobile is a comprehensive solution to manage mobile apps, data and devices, available both on-premises and in the cloud. Users have single-click access to all of their apps from a unified corporate app store and IT can easily configure, secure and support mobile devices. With XenMobile technology, IT can meet their compliance and control needs while giving users the freedom to experience work and life their way.
IBM MaaS360 is an EMM solution that allows you to configure devices for enterprise access and protect corporate data on smartphones and tablets – all from a single screen. As a robust integrated cloud platform, MaaS360 simplifies mobile device management (MDM) with visibility, rapid deployment, and control that spans across apps, mobile devices, and data. It also secures apps, laptops, smartphones, tablets, wearables, desktops, the Internet of Things (IoT) devices, and data so you can rapidly scale your remote workforce and bring your own device (BYOD) initiatives.
IBM MaaS360 can help you build a zero-trust strategy with modern device management. Deployment is so fast that in just a few clicks, IT admins can start enrolling devices and quickly manage the entire mobile device lifecycle. They can do everything from enrollment to enterprise integration, support, configuration and management, monitoring and security, analytics, and reporting.
IBM MaaS360 Features
IBM MaaS360 has many valuable key features. Some of the most useful ones include:
IBM MaaS360 Benefits
There are many benefits to implementing IBM MaaS360. Some of the biggest advantages the solution offers include:
Reviews from Real Users
MaaS360 stands out among its competitors for a number of reasons. Some of these include its mobile device and laptop management, robust security, and complete sync with Active Directory. PeerSpot users take note of the advantages of these features in their reviews:
Claudia G., a Cybersecurity Consultant at Telefónica, mentions, “My customers value the ability to control all their devices from a central point in IBM MaaS360. I rate IBM MaaS360 a nine out of ten.”
Okoro A.., a CEO at a ITANDT Solutions Limited notes, “The most valuable features are mobile device management and security (which allows you to quarantine infected devices).”
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