CyberArk Endpoint Privilege Manager Reviews

Name: CyberArk Endpoint Privilege Manager
Brand: CyberArk
Rating: 4.1 (31 reviews)

4.1 out of 5

31 reviews
83% willing to recommend

674 followers

What is CyberArk Endpoint Privilege Manager?

CyberArk Endpoint Privilege Manager, a critical and foundational endpoint control addresses the underlying weaknesses of endpoint defenses against a privileged attacker and helps enterprises defend against these attacks through removing local admin rights, enforcing least privilege, and implementing foundational endpoint security controls across all Windows, macOS and Linux endpoints from hybrid to cloud environments.

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CyberArk Endpoint Privilege Manager is the #4 ranked solution in top Endpoint Compliance solutions, #6 ranked solution in top Anti-Malware Tools, #6 ranked solution in top Application Control solutions, #7 ranked solution in top Privileged Access Management (PAM) solutions, and #7 ranked solution in top Ransomware Protection solutions. PeerSpot users give CyberArk Endpoint Privilege Manager an average rating of 8.2 out of 10. Based on the analysis of the 31 most recent CyberArk Endpoint Privilege Manager reviews, the overall sentiment is positive, with a sentiment score of 6.7. (Among the lowest in the category). CyberArk Endpoint Privilege Manager is most commonly compared to CyberArk Privileged Access Manager: CyberArk Endpoint Privilege Manager vs CyberArk Privileged Access Manager. CyberArk Endpoint Privilege Manager is popular among the large enterprise segment, accounting for 70% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 15% of all views.

Buyer's Guide

CyberArk Endpoint Privilege Manager

December 2024

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Helped 824,053 peers since 2012

Featured reviews

Anish R

Digital Architect - IAM at a manufacturing company with 10,001+ employees

I've worked in BeyondTrust, also. They have Asian-based solutions, and it's not as heavy as CyberArk. Since I have been working with CyberArk for some time, I feel a little bit more comfortable with CyberArk. BeyondTrust is also not that bad. However, they did not have all the capabilities that CyberArk was offering at that time. That said, this was maybe four or five years ago. I haven't explored anything after that. I'm sure a lot of things have changed. There used to be IBM Privilege Identity Manager as well, but it's not there anymore. Saviynt has its own solution as well. Basically, there are multiple solutions there, however, CyberArk was definitely been our choice for Privilege Identity Manager.

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Kaspars Vasilevskis

Security Delivery Associate Manager at Accenture

Setting up CyberArk Endpoint Privilege Manager was challenging for me due to the involvement of multiple components. The process required a good understanding of each component and its configuration. It is not a straightforward setup, and familiarity with the system is crucial to ensure everything is correctly configured. I would rate the easiness of the initial setup as a six out of ten. The deployment of CyberArk Endpoint Privilege Manager takes about a day. It is not as quick as some Linux, which can be up and running in just a couple of hours. CyberArk's deployment is more complex due to the various components that need to be set up and validated to ensure they work together seamlessly. Once the deployment is complete, you can then proceed with tasks like account onboarding.

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Asim-Bhatti

Cybersecurity Consultant at Infosec Technologies Ltd

We use the solution to secure direct access to servers. Users could open their browsers and access resources. This applies to different teams, such as DevOps, IT services, and development teams. They can no longer use RDP connections directly to the server for their day-to-day tasks. Instead, they…

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CyberArk Endpoint Privilege Manager mindshare

Product category:

As of December 2024, the mindshare of CyberArk Endpoint Privilege Manager in the Privileged Access Management (PAM) category stands at 4.0%, up from 3.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Privileged Access Management (PAM)

PeerAnalyst reports

Type	Title	Date
Category	Privileged Access Management (PAM)	Dec 22, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 22, 2024	Download
Comparison	CyberArk Endpoint Privilege Manager vs CyberArk Privileged Access Manager	Dec 22, 2024	Download
Comparison	CyberArk Endpoint Privilege Manager vs Delinea Secret Server	Dec 22, 2024	Download
Comparison	CyberArk Endpoint Privilege Manager vs One Identity Safeguard	Dec 22, 2024	Download

Title	Rating	Mindshare	Recommending
CyberArk Privileged Access Manager	4.3	20.9%	94%	197 interviews Add to research
Delinea Secret Server	4.0	11.4%	91%	51 interviews Add to research

Valuable Features

CyberArk Endpoint Privilege Manager provides DNS scanning, lifecycle management, encrypted database, password management, application control, threat protection, and scalability. Users benefit from centralized management, integration with AD and SIEM, removal of local admin rights, Just-In-Time Access, privileged session monitoring, and granular control over application elevation. The tool enhances security by overseeing admin groups, protecting credentials, and preventing unauthorized access to local admin groups. It facilitates application distribution and reduces IT help desk calls.

"CyberArk Endpoint Privilege Manager is entirely cloud-based, so no further upkeep is required."
"The most valuable feature of CyberArk Endpoint Privilege Manager is its scalability."
"The tool is an endpoint management system. It monitors everything a standard user does and helps elevate privileges when necessary for advanced users. It keeps an auditable trail of all activities. Practically, it stops and blocks potentially hazardous user behavior, whether intentional or unintentional. Certain companies must use endpoint management software because of national or international rules or ISO norms."

Room for Improvement

CyberArk Endpoint Privilege Manager needs improvements in its user interface and ease of use. Performance and scalability require enhancements and better integration with Azure AD. More automation in onboarding and configurations would make it more efficient. Integration issues and limited compatibility with various operating systems make it less effective. The administration process should be more straightforward. The tool is complex and expensive, and technical support response times are slow, affecting user experience.

"CyberArk Endpoint Privilege Manager could be improved by simplifying the administration process, specifically when setting up policies and applications."
"CyberArk Endpoint Privilege Manager could be improved by simplifying the administration process, specifically when setting up policies and applications."
"The product is expensive."

ROI

Many users acknowledge the difficulty in quantifying ROI from CyberArk Endpoint Privilege Manager, yet they emphasize its importance in reducing security risks. While some cite an ROI of around $10,000, others stress the tool’s role in safeguarding valuable information from leaks, thereby protecting reputation and confidence. It enhances security measures and minimizes breach vulnerabilities, making it a reliable, albeit complex, tool with undeniable benefits in preventing potential breaches.

Pricing

CyberArk Endpoint Privilege Manager is often considered expensive, especially for small businesses, with pricing influenced by the number of accounts and sessions. Licensing may vary based on devices, with costs around $17 per user. Although users find the pricing high, they consider it reasonable compared to competitors, with support usually included. Professional services incur additional costs. The solution is ideal for large enterprises, with discounts sometimes available for these organizations.

"The tool is a bit pricey compared to its competitors. My company does work with competitors, but I don't have hands-on experience with other software. I've just done some comparisons."
"The tool's pricing is reasonable for customers."
"I feel that the price of the product is nominal. It must be around 10 to 15 USD per installation. I rate the product price an eight to nine out of ten, where one is high price, and ten is low price."

Popular Use Cases

Organizations primarily use CyberArk Endpoint Privilege Manager for managing privileged access, removing unnecessary admin rights, and enhancing session monitoring. It controls local administrator access, rotates passwords, and ensures compliance with security policies. EPM is deployed across various platforms, offering break-glass options, malware prevention, and credential protection. It also facilitates Just-In-Time Access, user analytics, and application control, preventing unauthorized modifications and maintaining endpoint security.

Service and Support

CyberArk Endpoint Privilege Manager's customer service scores above average, while technical support varies but generally ranks around seven out of ten. Users appreciate the availability and knowledge of support teams but highlight slow response times and the complexity of reaching out. Concerns include needing certifications to submit tickets and inconsistent expertise levels among staff. Despite some delays, the assistance provided is effective, and many users find solutions through community resources.

Deployment

Users find CyberArk Endpoint Privilege Manager's initial setup challenging, especially for those less experienced. The setup complexity varies based on use cases and organizational size. While documentation supports the process, the numerous components and configurations required can complicate deployment. Some users note ease of installation with recent updates, while others face delays in large deployments. Familiarity with the system and careful planning are crucial for successful implementation. High availability and custom configurations may add complexity.

Scalability

CyberArk Endpoint Privilege Manager demonstrates strong scalability, excelling in various environments. It effortlessly scales to accommodate both medium and large enterprises. While incremental deployment is essential, cloud-based options streamline expansion. Some users encounter challenges with extensive deployments and additional license configuration, but many find it versatile, easily managing thousands of endpoints. Numerous companies achieve high scalability ratings, often near eight or nine out of ten, reflecting its capability to adapt to growing organizational needs.

Stability

CyberArk Endpoint Privilege Manager is generally stable with an uptime of 99.99% and no reported bugs or frequent crashes. Users experience minor issues mainly on servers and during upgrades, requiring server restarts weekly. While praised for its performance, some note it can improve reliability, especially on Linux. Most users rate stability between eight to ten out of ten, finding it dependable for online and offline use with high availability and disaster recovery capabilities.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our CyberArk Endpoint Privilege Manager Buyer's Guide for additional reliable information.