Service and Support
DD Boost technical support is generally satisfactory with some expressing contentment with the service, citing knowledgeable staff and swift issue resolution. However, others note occasional delays, communication issues, and quality fluctuations, especially post-Dell acquisition. Hardware support rates highly, but feature support garners mixed feedback. Global support is accessible but varies by region and on-site availability. Users appreciate the efficient response during remote assistance, although some report long resolution times, especially with legacy systems.
Deployment
Many users describe DD Boost's initial setup as straightforward and easy. Installations are quick, often taking minutes to a few hours, depending on infrastructure complexity. Manuals and documentation aid the process, making it manageable even for newcomers. Some instances require adjustments due to specific network configurations, client infrastructure, or organizational needs. Organizations typically find that personnel with storage management experience or vendor support can efficiently handle the setup.
Scalability
Scalability of DD Boost varies by model and licensing; it generally scales well, though some models face limitations when expanding between size tiers. It's praised for easy scalability but can be expensive, necessitating new licenses or models for significant upgrades. Mostly suitable for medium to enterprise businesses, its performance and capacity meet diverse needs, yet costs and complexity may escalate with upgrades, posing challenges for organizations seeking significant growth.
Stability
Users consistently report that DD Boost is highly stable, often rating it nine or ten out of ten. It performs reliably without crashes, bugs, or glitches. Many highlight seamless operation over extended periods, with only minor issues like hardware failures, which were quickly resolved. Stability seems to be a key strength, encouraging organizations to trust DD Boost for long-term use. Recommendations frequently emphasize the reliable nature experienced by teams and clients, ensuring satisfaction with its stable performance.
