Service and Support
Customer service for DD Boost is generally satisfactory, with technical support receiving positive feedback for being knowledgeable and prompt. Some users note excellent service and problem resolution, while others mention room for improvement. There are occasional communication issues and wait times in reaching advanced support levels, leading to mixed experiences. Ratings for technical support range from seven to nine out of ten, with some reporting varying performance levels across different regions.
Deployment
Initial setup experiences with DD Boost vary. Many find it straightforward and easy, especially with the manual. Others note complexity depending on specific technical requirements, infrastructure, or custom configurations. Some companies require adjustments based on existing architecture or network constraints. Deployment time ranges from minutes to days, influenced by the environment and specific needs. Generally, those familiar with similar systems tend to have fewer complications, while clear documentation aids newcomers.
Scalability
DD Boost offers varying scalability dependent on model and licensing, with many finding it effective for expansion, though some note limitations and costs involved. Users often scale through adding licenses or models but may face challenges in larger transitions or hardware upgrades. It works well for different client sizes, though medium to small enterprises may find it costly. Feedback rates scalability from moderate to excellent, with some needing vendor assistance for upgrades.
Stability
Users find DD Boost to be very stable and reliable, with no crashes, freezes, bugs, or glitches reported. Teams experienced consistent performance, giving it high ratings, often around eight to ten out of ten for stability. Organizations have used it successfully for over two years without significant issues. It's described as easy to manage and dependable, with many recommending it for its full features and stable functionality.
