Fortinet FortiToken Reviews

Name: Fortinet FortiToken
Brand: Fortinet
Rating: 4.2 (26 reviews)

4.2 out of 5

26 reviews
86% willing to recommend

606 followers

What is Fortinet FortiToken?

As we've seen, passwords alone don't keep unwanted guests out of your network. Password-only authentication has led to security breaches, malware infections, and policy violations. With two-factor authentication, a password is used along with a security token and authentication server to provide far better security. Authorized employees can remotely access company resources safely using a variety of devices, ranging from lpatops to mobile phones.

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Fortinet FortiToken is the #4 ranked solution in top Authentication Systems. PeerSpot users give Fortinet FortiToken an average rating of 8.4 out of 10. Based on the analysis of the 26 most recent Fortinet FortiToken reviews, the overall sentiment is positive, with a sentiment score of 7.5. Fortinet FortiToken is most commonly compared to Microsoft Entra ID: Fortinet FortiToken vs Microsoft Entra ID. Fortinet FortiToken is popular among the large enterprise segment, accounting for 47% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Helped 824,052 peers since 2012

Featured reviews

Sutjipto Budiman

Director at Widya Presisi Solusi

The product provides secure access to our internal server. The encryption is done by FortiToken. That is the reason we access our servers through Fortinet. We use FortiToken to ensure that no unauthorized person can access our servers. It is like two-factor authentication. It makes us more secure. The mobile application makes our authentication experience better. It is easy to integrate the solution with other products. I rate the ease of integration a nine out of ten.

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MOHAN SUKUMAR

Head of computer systems at Indian Institute of Space Science & Technology(IIST)

We had internal authentication systems but not a product-based system from a security company. Most of our previous authentication systems were internal. This is the first one that integrates with network and server equipment, and it can even be implemented for SSL. It's the first security system software we've used. We chose Fortinet FortiToken because it integrates well with our existing Fortinet FortiGate firewall UTM appliance. Since the token is a VM, it doesn't require additional hardware, which would have been an unnecessary expense. In terms of manageability and integration, it seemed like a good fit alongside FortiGate and FortiMail, all from the same Fortinet ecosystem.

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JunedhRehman

Network Infrastructure Engineer at Softrobotics

The problem comes when we have to migrate tokens to new phones. There's no backup option or import/export feature, so you have to redo the entire process manually, adding tokens one by one, which is quite tedious. The migration process is definitely a major area for improvement. Imagine losing your phone and having to set everything up again from scratch and add everything individually. In future releases, push notifications would be good! Instead of opening the app and entering the token manually, what if we received an approval or denial prompt directly on the phone as a notification? Just a tap to log in, that would be nice.

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Fortinet FortiToken mindshare

As of December 2024, the mindshare of Fortinet FortiToken in the Authentication Systems category stands at 7.6%, down from 7.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Authentication Systems

PeerAnalyst reports

Type	Title	Date
Category	Authentication Systems	Dec 25, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 25, 2024	Download
Comparison	Fortinet FortiToken vs Microsoft Entra ID	Dec 25, 2024	Download
Comparison	Fortinet FortiToken vs Cisco Duo	Dec 25, 2024	Download
Comparison	Fortinet FortiToken vs Fortinet FortiAuthenticator	Dec 25, 2024	Download

Title	Rating	Mindshare	Recommending
Microsoft Entra ID	4.3	17.6%	94%	218 interviews Add to research
Okta Workforce Identity	4.2	6.0%	94%	64 interviews Add to research

Valuable Features

Fortinet FortiToken is valued for its ease of installation and use with simple, straightforward deployment. Its integration with Fortinet security for two-factor authentication provides stability and reliability. The offering of soft and hard tokens enhances flexibility. The perpetual license saves costs while offering comprehensive security. Push-button authentication and integration capabilities are appreciated. The mobile application reduces hardware management needs. It excels in secure access with time-based and push notification authentication features.

"Overall, I rate the FortiToken solution as nine out of ten. I would definitely recommend it due to its effectiveness in enhancing security."
"FortiToken is integrated with FortiClient solution for users working from home, providing an additional layer of security by sending OTPs for authentication."
"Fortinet offers a comprehensive solution for network security, particularly with its very effective zero-trust network access approach."

Room for Improvement

Fortinet FortiToken requires better reporting features and seamless integration across multiple FortiGate devices. Users face issues with limited mobile client support and tedious manual migration for new phones. A more user-friendly design with push notifications and integration with other authenticator apps is needed. Challenges with centralized monitoring, pricing, and a lack of community support hamper user experience. They seek improved protocols for cloud-based applications and dynamic VLAN pooling for enhanced functionality.

"One suggestion is to develop a more user-friendly solution that is cost-effective so that a hardware-based solution can be provided to all users using VPN services or any configuration service requiring confidentiality."
"They need to develop a more user-friendly solution that is cost-effective so that a hardware-based solution can be provided to all users using VPN services or any configuration service requiring confidentiality."
"I would like to see the product improvements in dynamic VLAN pooling. Specifically, when users are assigned different VLANs based on their SSID, ensuring no unintended lateral traffic between users would enhance security and efficiency."

ROI

Fortinet FortiToken has shown a promising return on investment, particularly as it is typically bundled with firewall licenses. Its main benefit lies in enhancing authentication by securing credentials and preventing unauthorized access, greatly reducing security breaches. Many organizations notice no login attempts after implementation. The return varies depending on whether it is renewal or perpetual but tends to be higher over time with the lack of subscription requirements.

Pricing

Fortinet FortiToken is generally considered affordable, with costs integrated into FortiGate or FortiAuthenticator offerings. Prices can vary based on user volume and location, with some perceiving it as expensive in markets like India. Licensing costs are typically annual, and while price increases are noted, FortiToken remains competitive compared to alternatives. It offers value for its pricing, with ratings averaging six to eight out of ten. Additional costs may arise with FortiAuthenticator requirements.

"Although the platform is relatively expensive, it offers significant value. I rate the pricing a nine out of ten."
"The solution’s pricing is moderate and reasonable."
"The platform's licensing cost is reasonable for our organization."

Popular Use Cases

Fortinet FortiToken is primarily used for VPN and multifactor authentication, enhancing security for remote access and administrative tasks. Organizations use it for two-factor authentication, integrating it with FortiClient VPN and FortiGate firewalls. It supports secure access to network resources and is used at both administrative and user levels. FortiToken is employed for authenticating various applications and external connections, helping manage secure access in industrial environments and protecting internal and external resources efficiently.

Service and Support

Fortinet FortiToken's customer service is generally well-regarded. Many users find technical support effective, though response times can vary. Some mention delays and challenges in receiving prompt responses, with issues sometimes requiring multiple interactions to resolve. Support via email is common but may be slow. A number of users report rarely needing assistance, indicating ease of use. In regions like Bangladesh, finding experienced support staff can be challenging compared to other vendors.

Deployment

Fortinet FortiToken's initial setup is widely regarded as easy and straightforward. Users mention it typically requires minimal time, ranging from minutes to a few hours, with some noting it may take longer depending on organizational size and logistics. The process involves simple steps such as installing the app and scanning QR codes. While some users faced challenges with Active Directory integration or required technical support, the flexibility and user-friendly interface are frequently highlighted.

Scalability

Fortinet FortiToken is generally seen as quite scalable, accommodating both small and large organizations. Users appreciate its ability to manage thousands of users, rating its scalability highly. However, challenges exist, notably when scaling hardware or migrating environments. Many users suggest improvements for greater ease in scaling and management. Despite some limitations, Fortinet FortiToken supports various industries, with flexible configuration and easy expansion options. Its scalability receives consistent praise, particularly for mid-sized clients.

Stability

Fortinet FortiToken stability is generally high, with users frequently rating it between seven to ten. Most find it reliable and durable, with consistent performance across platforms. Occasional issues include syncing user tokens and SMS character limits, but these are rare. Despite some minor speed concerns, the overall experience indicates strong stability, reflected in mostly positive feedback from users.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Fortinet FortiToken Buyer's Guide for additional reliable information.