Google Cloud Identity Reviews

Name: Google Cloud Identity
Brand: Google
Rating: 4 (22 reviews)

3.8 out of 5

22 reviews
95% willing to recommend

263 followers

What is Google Cloud Identity?

Cloud Identity is an Identity as a Service (IDaaS) and enterprise mobility management (EMM) product. It offers the identity services and endpoint administration that are available in G Suite as a stand-alone product. As an administrator, you can use Cloud Identity to manage your users, apps, and devices from a central location - the Google Admin console.

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Google Cloud Identity is the #3 ranked solution in top Identity and Access Management as a Service providers and #8 ranked solution in top Enterprise Mobility Management (EMM) solutions. PeerSpot users give Google Cloud Identity an average rating of 7.6 out of 10. Google Cloud Identity is most commonly compared to Microsoft Intune: Google Cloud Identity vs Microsoft Intune. Google Cloud Identity is popular among the large enterprise segment, accounting for 56% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Buyer's Guide

Google Cloud Identity

October 2024

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Featured reviews

EkoNugroho

Cloud Support Manager at PointStar

When you try to access any application, the system needs to verify it is you. Normally, for traditional security, you just need to enter your username and password. However, with Google Cloud Identity, you can have multilayer security, such as two-step verification or multi-factor authentication…

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PankajKankar

Chief Technology & Product Officer at Reliance Industries Ltd

The solution is primarily used for single control and single sign which helps with the security and authentication of multiple devices The integration should be made easier. I have been using the tool for the last three-four months. There were some issues with stability, initially. It was not…

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Coste Razvan

Founder at Costevo

We use Google Cloud Identity for user management and administration The most valuable feature of Google Cloud Identity is its stability. The solution's multi-factor authentication (MFA) capability is good. The solution's storage capacity could be increased. I have been using Google Cloud…

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Google Cloud Identity mindshare

Product category:

As of November 2024, the mindshare of Google Cloud Identity in the Enterprise Mobility Management (EMM) category stands at 2.1%, down from 3.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM)

Key learnings from peers

Last updated Oct 1, 2024

Valuable Features

Google Cloud Identity's main strengths include the ability to manage users from a central web-based portal, unified identity access, simplified endpoint management, superior performance, easy deployment, user-friendly interface, convenient single sign-on, robust group access control, seamless integration with Google Workspace and Azure, multifactor authentication, and context-aware security features. The platform also offers free services for laptop authentication, mobile device management, organizational units for policy management, and synchronization with Active Directory.

"The most valuable feature of Google Cloud Identity is its simplicity in deployment."
"The most valuable feature of Google Cloud Identity is its stability."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."

Room for Improvement

Google Cloud Identity needs better integration with Mac's OS and third-party products, improved pricing competitiveness, and a more user-friendly interface. Controls over data, security, and monitoring should be enhanced. Improved user and password management, particularly regarding zero trust principles, is required. The backup and export features for roles and permissions, as well as compatibility with various services, need enhancements. User management, including external users, and audit logs can be improved.

"Google Cloud Identity should improve its compatibility with other products without any impact, such as Jamf Cloud."
"The solution's storage capacity could be increased."
"The management of external users needs to be introduced in the tool as it is an area of concern in the tool presently."

Pricing

Google Cloud Identity pricing and licensing are generally viewed as competitive and affordable, though some find it slightly expensive. Licensing fees can be monthly or yearly, with discounts available depending on partnerships. A free version exists for up to 100 users, with a business or enterprise license required beyond that. Enterprises typically spend around $50,000 annually. No additional costs are associated with standard licensing. Some users rate the pricing highly, offering good value with ample features.

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"I rate the product price a seven on a scale of one to ten, where one is a low price, and ten is a high price."
"The solution is not expensive."

Popular Use Cases

Google Cloud Identity is used for access control, user management, and authentication. It provides fine-grained access to cloud resources, supports single sign-on, and synchronizes identities from systems like Microsoft Active Directory. It aids in device management, security with multi-factor authentication, and integrates with various platforms for unified account experiences. Companies use it for internal and client systems, including mobile device management, application authentication, and enhancing productivity and collaboration.

Service and Support

Google Cloud Identity's customer service and support receive mixed feedback. Many find the technical support courteous and professional but slow at times. Some users highlight the effectiveness of the support compared to Microsoft, while some find response times lacking. Others note the helpfulness of support documentation. Complaints include slow response times, especially in certain regions, and insufficiently trained staff. Users also mention reliance on partners for escalated issues, leading to delayed resolutions.

Deployment

Initial setup experiences with Google Cloud Identity varied. Some found it straightforward and quick, taking as little as 15 minutes to hours, even with many users. Others encountered medium complexity, especially with large numbers of users, requiring up to two years. Configuration involved roles assignment, creating groups, and verifying domains. Many reported it being similar to other third-party systems, with SaaS benefits like minimal maintenance and Google managing infrastructure. Installation often required one person.

Scalability

Google Cloud Identity is highly scalable with numerous users reporting ease of expansion. Companies of varying sizes from small to large-scale enterprises successfully deploy it. Most users rate its scalability between seven to nine out of ten. Organizations appreciate the ease of adding users, though some mention needing business licenses for larger numbers. The scalability is sufficient for both current demands and future expansion plans, making it a preferred choice for many organizations.

Stability

Users find the stability of Google Cloud Identity to be excellent. Most issues have been resolved, and there have been no significant problems. It is described as reliable, with high availability and no incidents of crashing or freezing. Ratings for stability are consistently high, often between eight and ten out of ten. Many have found it to be operational without glitches, with only initial minor problems that were quickly addressed.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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