Service and Support
Many users report a lack of need to contact customer service for Google Drive Enterprise, citing its stability and ease of use. When support is required, feedback highlights fast, helpful, and knowledgeable responses. Some users also rely on internal or third-party support teams. Technical support, when contacted, is generally rated positively, though direct experience with Google's team is limited for the majority.
Deployment
Google Drive Enterprise setup is widely regarded as quick and uncomplicated. Users appreciate the browser-based nature, with many noting that it only requires a Gmail account to begin. Some find integrating the service into their existing environment is straightforward, allowing easy access to storage and backup features. Setup times vary but are often completed in minutes. Despite occasional minor workflow issues, users generally experience minimal difficulty with setup processes.
Scalability
Google Drive Enterprise offers high scalability with cloud-based storage, allowing users to expand as needed. Many organizations utilize it, supporting user counts from small teams to thousands. Users appreciate the ease of scaling, although there are occasional upload limits for very large files. The flexibility of paying for additional storage is noted, and users rate its scalability highly, often scoring it nine or ten out of ten. Frequent use across diverse organizational sizes is highlighted.
Stability
Users report that Google Drive Enterprise is highly stable and reliable, with no issues like crashing, freezing, or bugs. Some rate its stability between eight to ten out of ten. Occasional concerns about speed and browser-related problems are mentioned, but these are rare. Users appreciate the efficiency, quick performance, and dependable service, particularly praising features like instant loading, seamless file sharing, and robust backup. Stability can be affected by network issues but remains commendable.