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Dropbox vs Google Drive Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.5
Users find Dropbox easy to use, with mixed feedback on technical and billing support response times and varying regional experiences.
No sentiment score available
Google Drive Enterprise users rarely need support due to its stability, ease of use, and effective online resources.
 

Room For Improvement

Sentiment score
4.9
Dropbox requires enhancements in security, pricing clarity, collaboration, storage, synchronization, integration, and user interface to compete with rivals.
Sentiment score
4.7
Google Drive Enterprise needs better security, integration, customization, AI features, support, and affordability to improve user satisfaction and performance.
 

Scalability Issues

Sentiment score
7.1
Dropbox is highly scalable with easy storage upgrades for paid plans, though some users find competitors easier for scaling up.
Sentiment score
5.9
Google Drive Enterprise is praised for its scalability, accommodating both large and small organizations with automatic storage expansion and minimal issues.
 

Setup Cost

No sentiment score available
Dropbox offers a free version with 2GB storage and competitive paid plans, with annual subscriptions typically cheaper.
Sentiment score
5.9
Google Drive Enterprise offers flexible pricing but is sometimes seen as more expensive than alternatives like Microsoft Teams.
 

Stability Issues

Sentiment score
8.7
Dropbox is highly rated for its stability and reliability, with users rarely reporting significant technical issues or performance glitches.
No sentiment score available
 

Valuable Features

Sentiment score
8.3
Dropbox offers device accessibility, seamless sharing, user-friendly interface, Office integration, synchronization, collaboration, security, stability, backup, access control, organization, and versatile storage.
Sentiment score
7.8
Google Drive Enterprise users appreciate its storage, file-sharing, real-time collaboration, multi-device access, security, and seamless Google tools integration.
 

Categories and Ranking

Dropbox
Ranking in Cloud Storage
5th
Ranking in Content Collaboration Platforms
1st
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
88
Ranking in other categories
No ranking in other categories
Google Drive Enterprise
Ranking in Cloud Storage
7th
Ranking in Content Collaboration Platforms
6th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
75
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Cloud Storage category, the mindshare of Dropbox is 8.5%, down from 10.3% compared to the previous year. The mindshare of Google Drive Enterprise is 3.3%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Storage
 

Featured Reviews

Anton Krivonosov - PeerSpot reviewer
An easy-to-use solution that can be used to store files in the cloud and share them with different people
Dropbox is a cloud-based solution. Dropbox is a nice solution to use if you have nothing to hide or aren't afraid that others will view some secrets because you don't know how the company protects them. If you store normal files you don't care much about, you can use Dropbox. Overall, I rate Dropbox a nine out of ten.
Kepa-Ayerbe - PeerSpot reviewer
Offers valuable features like synchronization and backup
Some time ago, I faced issues with Google Drive Enterprise, but it is not related to the tool and was more of a problem associated with Android. At the end of the day, I had to contact Google's support team to deal with the issue associated with the capacity offered by the solution. Google's support team held me for free, and they helped me change the location from the US because the mobile app factory showed that the activation work was done in the US. Google's team helped me move the location to Spain. Google's support was fast, knowledgeable, and customer-friendly. I rate the technical support an eight out of ten.
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Use our free recommendation engine to learn which Cloud Storage solutions are best for your needs.
816,636 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
58%
Computer Software Company
5%
University
4%
Financial Services Firm
3%
Computer Software Company
18%
Financial Services Firm
16%
Government
12%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dropbox?
For me, the biggest thing is version history. I can easily go back and view older versions.
What needs improvement with Dropbox?
Dropbox needs to improve its integration with Google platforms, including Google Sheets, Google Docs, and Google Slides, which facilitate easier collaboration. I would also like to see features rel...
What do you like most about Google Drive Enterprise?
With Google Drive Enterprise, multiple people can edit a document, and you can open it as Google Docs.
What needs improvement with Google Drive Enterprise?
Google Drive Enterprise is expensive. Google Sheets APIs need improvement.
 

Comparisons

 

Also Known As

No data available
Drive Enterprise, Google Drive
 

Learn More

 

Overview

 

Sample Customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
Journal Communications
Find out what your peers are saying about Dropbox vs. Google Drive Enterprise and other solutions. Updated: November 2024.
816,636 professionals have used our research since 2012.