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Google Drive Enterprise vs ShareFile comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Google Drive Enterprise users rarely need support due to its stability, ease of use, and effective online resources.
Sentiment score
8.0
ShareFile's customer service is helpful and responsive but has declined recently; critical issues are promptly escalated and resolved.
 

Room For Improvement

Sentiment score
4.7
Google Drive Enterprise needs better security, integration, customization, AI features, support, and affordability to improve user satisfaction and performance.
Sentiment score
8.4
Users want lower costs, better security features, platform integration, improved UI, and more email service compatibility for ShareFile.
 

Scalability Issues

Sentiment score
5.9
Google Drive Enterprise is praised for its scalability, accommodating both large and small organizations with automatic storage expansion and minimal issues.
Sentiment score
7.5
ShareFile offers scalable storage solutions for SMBs to enterprises, supporting up to 20 terabytes, suitable for diverse cloud storage needs.
 

Setup Cost

Sentiment score
5.9
Google Drive Enterprise offers flexible pricing but is sometimes seen as more expensive than alternatives like Microsoft Teams.
No sentiment score available
<p>ShareFile's pricing ranges from $16 to $125 per user/month, featuring customizable options and advanced features for various business needs.</p>
 

Valuable Features

Sentiment score
7.8
Google Drive Enterprise users appreciate its storage, file-sharing, real-time collaboration, multi-device access, security, and seamless Google tools integration.
Sentiment score
8.8
ShareFile offers ease of use, robust security, seamless access, and reliable performance with features like multi-factor authentication and encryption.
 

Stability Issues

No sentiment score available
Sentiment score
9.0
ShareFile is praised for its stability, reliability, performance without bugs, easy setup, and seamless integration with Outlook.
 

Categories and Ranking

Google Drive Enterprise
Ranking in Content Collaboration Platforms
6th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
75
Ranking in other categories
Cloud Storage (7th)
ShareFile
Ranking in Content Collaboration Platforms
8th
Average Rating
8.4
Reviews Sentiment
8.0
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (6th), Cloud Data Exchange Services (3rd)
 

Featured Reviews

Kepa-Ayerbe - PeerSpot reviewer
Offers valuable features like synchronization and backup
Some time ago, I faced issues with Google Drive Enterprise, but it is not related to the tool and was more of a problem associated with Android. At the end of the day, I had to contact Google's support team to deal with the issue associated with the capacity offered by the solution. Google's support team held me for free, and they helped me change the location from the US because the mobile app factory showed that the activation work was done in the US. Google's team helped me move the location to Spain. Google's support was fast, knowledgeable, and customer-friendly. I rate the technical support an eight out of ten.
David Donaldson - PeerSpot reviewer
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
16%
Government
12%
Comms Service Provider
8%
Computer Software Company
13%
Legal Firm
10%
Financial Services Firm
10%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Drive Enterprise?
With Google Drive Enterprise, multiple people can edit a document, and you can open it as Google Docs.
What needs improvement with Google Drive Enterprise?
Google Drive Enterprise is expensive. Google Sheets APIs need improvement.
What needs improvement with Citrix ShareFile?
They should integrate the solution with more email services. That would be very helpful.
What is your primary use case for Citrix ShareFile?
We use the solution primarily for sending and receiving encrypted files. It helps us share large files as well.
 

Comparisons

 

Also Known As

Drive Enterprise, Google Drive
Citrix RightSignature, Citrix ShareFile
 

Learn More

 

Overview

 

Sample Customers

Journal Communications
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Google Drive Enterprise vs. ShareFile and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.