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Google Drive Enterprise vs Google Workspace comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Google Drive Enterprise users rarely need support due to its stability, ease of use, and effective online resources.
Sentiment score
6.5
Google Workspace customer service is inconsistent, appreciated for reliability but users seek more accessible and comprehensive support options.
 

Room For Improvement

Sentiment score
4.7
Google Drive Enterprise needs better security, integration, customization, AI features, support, and affordability to improve user satisfaction and performance.
Sentiment score
5.1
Google Workspace users face performance and integration issues, high costs, limited functionality, and seek improved security and support.
 

Scalability Issues

Sentiment score
5.9
Google Drive Enterprise is praised for its scalability, accommodating both large and small organizations with automatic storage expansion and minimal issues.
Sentiment score
8.5
Google Workspace scales effortlessly, supporting businesses of all sizes with flexible features and seamless user integration and management.
 

Setup Cost

Sentiment score
5.9
Google Drive Enterprise offers flexible pricing but is sometimes seen as more expensive than alternatives like Microsoft Teams.
Sentiment score
5.5
Enterprise users consider Google Workspace pricing reasonable with tiered plans, though costs vary based on features and usage.
 

Valuable Features

Sentiment score
7.8
Google Drive Enterprise users appreciate its storage, file-sharing, real-time collaboration, multi-device access, security, and seamless Google tools integration.
Sentiment score
8.4
Google Workspace is valued for its seamless integration, collaboration tools, affordability, user-friendly interface, security, and support for remote work.
 

Stability Issues

No sentiment score available
Sentiment score
8.7
Google Workspace is highly stable and reliable, with rare minor issues, often rated nine or ten for stability.
 

Categories and Ranking

Google Drive Enterprise
Ranking in Cloud Storage
7th
Ranking in Content Collaboration Platforms
6th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
75
Ranking in other categories
No ranking in other categories
Google Workspace
Ranking in Cloud Storage
4th
Ranking in Content Collaboration Platforms
3rd
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
100
Ranking in other categories
Email Applications (1st), Wireless Email (2nd)
 

Mindshare comparison

As of November 2024, in the Cloud Storage category, the mindshare of Google Drive Enterprise is 3.3%, down from 5.8% compared to the previous year. The mindshare of Google Workspace is 5.6%, down from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Storage
 

Featured Reviews

Kepa-Ayerbe - PeerSpot reviewer
Offers valuable features like synchronization and backup
Some time ago, I faced issues with Google Drive Enterprise, but it is not related to the tool and was more of a problem associated with Android. At the end of the day, I had to contact Google's support team to deal with the issue associated with the capacity offered by the solution. Google's support team held me for free, and they helped me change the location from the US because the mobile app factory showed that the activation work was done in the US. Google's team helped me move the location to Spain. Google's support was fast, knowledgeable, and customer-friendly. I rate the technical support an eight out of ten.
Jerome Poudevigne - PeerSpot reviewer
Seamless collaboration with advanced calendaring and real-time document editing
One area of improvement for Google Workspace is the Google Meet functionality. Currently, users cannot upload files directly through Google Meet; instead, they have to share links via Google Drive, which adds unnecessary steps and complexity. This is especially frustrating when dealing with external users who do not have Google IDs. Another area requiring improvement is the chat/messaging feature, which is basic compared to other products like Slack. Having an integrated and efficient messaging system would be beneficial.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
16%
Government
12%
Comms Service Provider
8%
Computer Software Company
14%
Financial Services Firm
8%
Educational Organization
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Drive Enterprise?
With Google Drive Enterprise, multiple people can edit a document, and you can open it as Google Docs.
What needs improvement with Google Drive Enterprise?
Google Drive Enterprise is expensive. Google Sheets APIs need improvement.
What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
What is your experience regarding pricing and costs for Google Workspace?
I'm not satisfied with the cost because I feel these services should be free as they use our data.
What needs improvement with Google Workspace?
Google Workspace lacks the ability to copy and move files from one folder to another easily. I also find it challenging to perform many operations using the context menu in Google Sheets, Google Do...
 

Also Known As

Drive Enterprise, Google Drive
G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
 

Learn More

 

Overview

 

Sample Customers

Journal Communications
There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Find out what your peers are saying about Google Drive Enterprise vs. Google Workspace and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.