Google Vault Reviews

Enterprise buyers evaluating Google Vault find it available as part of package deals or standalone purchases. Pricing recently increased, introducing four plans with separate usage allowances. Some report challenges with this adjustment, while others find the Business Starter plan economical. Licensing costs vary by country, with Google Vault free for Google Enterprise users but additional for others. No extra costs beyond licensing are noted, with monthly fees averaging around $18 per user.

• "Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."
• "If you have Google Enterprise, then Google Vault is free to use."
• "The pricing is fairly cheap."

Organizations use Google Vault primarily for data retention, storage, and protection, encompassing Gmail, Google Drive, and Google Chat. They utilize it for compliance, legal purposes, auditing, and exporting data, ensuring integrity and safety in the cloud. It's essential for backup, allowing retrieval of deleted information, and facilitates searching within Google Workspace. Many use it for protecting critical communications and handling data integrity, catering to both small businesses and enterprises for their security needs.

Google Vault customer service is knowledgeable and efficiently resolves issues, often within minutes. However, some users find Gmail support less productive. While technical support is personable and easy to reach, time zone differences can slow responses. Users note room for improvement in addressing backup and data splitting concerns. Most find Google Vault support, part of Google's tech team, helpful and accessible, rating it highly. Some users manage issues internally, contacting support only for complex problems.

Users find Google Vault's initial setup straightforward. It involves creating retention rules, configuring emails, and automating tasks. Experienced users can complete setup within minutes. Deployment time varies based on the organization's cloud configuration, typically taking a few hours to a few days. Maintenance needs are minimal, mainly requiring research for specific tasks. Google Vault is already active with Google Workspace, needing only license assignment to function. The process is fast and easy for both small and large entities.

Google Vault is highly scalable, suitable for various roles within organizations like owners, finance, and HR. It's a cloud-based tool mainly accessed by administrators, not end-users. Scalability is evident in diverse companies, managing vast user bases. While generally well-rated, some face challenges with backup features affecting user satisfaction. Known for retaining data across large teams, Vault efficiently supports IT managers handling critical data tasks. Users highlight its capacity to work seamlessly in different organizational structures.

Users find Google Vault stable, highlighting minimal downtime. Occasional Gmail issues affect Google. Users note its scalability, with regular updates enhancing reliability. While large companies face challenges with exports and queries, stability assessment is around 90%. Maintenance is necessary, both internal and Google updates. Usually, issues stem from network or browser limitations. In one organization, an eight out of ten rating was given, with fulfilled requirements for 600-700 employees following a merger.