IBM SevOne Network Performance Management (NPM) Reviews

Vendor: IBM

4.2 out of 5

54 reviews
96% willing to recommend

What is IBM SevOne Network Performance Management (NPM)?

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

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IBM SevOne Network Performance Management (NPM) is the #20 ranked solution in top Server Monitoring solutions, #30 ranked solution in top Cloud Monitoring Software, #45 ranked solution in Infrastructure Monitoring tools, #46 ranked solution in best Network Monitoring Tools, and #47 ranked solution in Log Management Software. PeerSpot users give IBM SevOne Network Performance Management (NPM) an average rating of 8.4 out of 10. IBM SevOne Network Performance Management (NPM) is most commonly compared to Dynatrace: IBM SevOne Network Performance Management (NPM) vs Dynatrace. IBM SevOne Network Performance Management (NPM) is popular among the large enterprise segment, accounting for 67% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 15% of all views.

Buyer's Guide

IBM SevOne Network Performance Management (NPM)

July 2025

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Featured IBM SevOne Network Performance Management (NPM) reviews

Grzegorz Nowak

Solution Architect at Wingu

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

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Hareesh Agaram

Tranformation Programmes and Global Config Hub Lead at BT - British Telecom

We rely on technical support a lot. We use them for upgrades as we can not upgrade ourselves. I have many clusters deployed so it is difficult having to rely on them for these upgrades. It can take six to nine months for me to complete the upgrades across all the clusters. It is not just one component that requires the upgrade, there is also DI, NMS, and Wi-Fi as well. I would prefer that SevOne release service upgrade modules that would allow our team to conduct the upgrade rather than relying on them. The relationship we have with SevOne is good. They have maintained a good relationship with us.

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reviewer1543041

Network monitoring engineer at Adobe

The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…

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IBM SevOne Network Performance Management (NPM) mindshare

Product category:

As of July 2025, the mindshare of IBM SevOne Network Performance Management (NPM) in the Network Monitoring Software category stands at 1.0%, down from 1.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Monitoring Software

PeerResearch reports based on IBM SevOne Network Performance Management (NPM) reviews

Type	Title	Date
Category	Network Monitoring Software	Jul 29, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 29, 2025	Download
Comparison	IBM SevOne Network Performance Management (NPM) vs Zabbix	Jul 29, 2025	Download
Comparison	IBM SevOne Network Performance Management (NPM) vs Auvik Network Management (ANM)	Jul 29, 2025	Download
Comparison	IBM SevOne Network Performance Management (NPM) vs SolarWinds NPM	Jul 29, 2025	Download

Title	Rating	Mindshare	Recommending
Dynatrace	4.4	N/A	95%	348 interviews Add to research
Datadog	4.3	3.3%	97%	187 interviews Add to research

Valuable Features

IBM SevOne Network Performance Management offers agentless monitoring with complete infrastructure visibility and scalability, quickly generating real-time reports. Featuring device certification, flexible architecture, and integration options, it efficiently collects performance metrics across various vendors. Data Insight enhances reporting with customizable templates. SNMP and streaming telemetry support enables high-frequency data collection. The platform excels in alerting, threshold setting, and network health insight, catering to diverse industries with seamless deployment and robust support.

"Based on my experience, the stability of IBM SevOne Network Performance Management (NPM) is excellent."
"I like SevOne's network flow reporting."
"I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or in-house. We don’t have to carry the data all over the globe. Also, I am impressed with the tool's flow reporting and Wi-Fi."

Room for Improvement

IBM SevOne Network Performance Management needs enhancement in downstream suppression as it's manual, more detailed release notes, and server monitoring to display total CPU usage. Users desire better data migration, integration with various vendors, and added visualization features. There are requests for flexible customization, high-frequency polling management, and improved baselining capabilities. Pain points include upgrade complexities, limited user management controls, and lack of compatibility with certain environments like Kubernetes.

"There is room for improvement in the integration with different vendors and the reporting capabilities."
"SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases."
"The tool needs improvement in non-Cisco SD-WAN."

ROI

Many found significant benefits with IBM SevOne Network Performance Management. Companies appreciated operational efficiencies and cost savings from reduced manual interventions. Network monitoring improvements were evident, with enhanced troubleshooting and advanced reporting capabilities. Businesses noted the increase in customer satisfaction and client relationships through data-driven decisions and pre-emptive analysis. Many cited expanded device monitoring and efficient resource utilization as key advantages. While specific figures were challenging to quantify, cost avoidance and savings were widely acknowledged.

Pricing

IBM SevOne Network Performance Management offers a flexible pricing model with pay-as-you-grow options, allowing enterprises to start with a smaller investment and scale as needed. Licensing is based on network elements or devices, offering room for negotiation and customization. While additional costs like support and maintenance can occur, the initial cost is competitive compared to alternatives. Enterprises find value in SevOne despite some high upfront or regional costs due to taxes.

"The tool is not expensive. We were able to negotiate with SevOne on pricing."
"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."
"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."

Popular Use Cases

IBM SevOne Network Performance Management (NPM) is used primarily for network performance management, monitoring, alerting, and reporting. Organizations employ it to track infrastructure health across both physical and virtual environments. It gathers data from network devices, such as routers, switches, and firewalls, ensuring efficient bandwidth utilization and capacity planning. SevOne assists in troubleshooting service outages, enabling proactive upgrades and maintaining service-level agreements. Its virtual and on-premises deployments support diverse infrastructures, enhancing communication and performance metrics visualization.

Service and Support

IBM SevOne Network Performance Management customer service is highly regarded, often scoring between 8 to 10. Customers praise its responsive, knowledgeable, and friendly approach, providing multiple contact methods. Technical support is seen as exceptional, with fast responses and effective issue resolution. Although a few users reported delays, most are satisfied with the assistance provided. SevOne has invested in improving the customer experience, leading to positive outcomes in addressing users' needs and maintaining strong relationships.

Deployment

IBM SevOne Network Performance Management (NPM) setup is intuitive and straightforward, often described as plug-and-play. Organizations found the deployment process easy due to its flexible architecture. Technical assistance from IBM facilitates a smooth experience. Although larger organizations with complex environments noted occasional challenges, such as integration needs or external database configurations, these were manageable. Users emphasized planning and design as crucial steps for efficient setup, often requiring coordination with technical support for optimal performance.

Scalability

IBM SevOne Network Performance Management (NPM) is praised for its scalability, seamlessly accommodating growth. Organizations highlight its peer-to-peer architecture, enabling easy expansion by adding appliances or licenses. It supports both horizontal and vertical scaling, with efficient integration and flexibility across diverse environments. Users note minimal hardware upgrades, quick deployment, and a smooth integration process. Multiple stakeholders actively manage devices worldwide, appreciating SevOne's capacity to handle large device volumes under licensing considerations.

Stability

IBM SevOne Network Performance Management (NPM) is regarded as highly stable. Users note its reliability, with few instances of instability, primarily during updates or infrastructure changes. They highlight its impressive support and robust performance. Some challenges occur with upgrades or specific configurations, but these issues are generally resolved quickly. It's scalable and resilient, maintaining robust stability despite minor technical challenges. Its superior stability is emphasized compared to other market options.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our IBM SevOne Network Performance Management (NPM) Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Manufacturing Company

15%

Financial Services Firm

14%

Computer Software Company

11%

Legal Firm

Comms Service Provider

Educational Organization

Government

Healthcare Company

Media Company

Insurance Company

Retailer

Energy/Utilities Company

Performing Arts

University

Hospitality Company

Real Estate/Law Firm

Wellness & Fitness Company

Wholesaler/Distributor

Recreational Facilities/Services Company

Transportation Company

Construction Company

Non Profit

Marketing Services Firm

Pharma/Biotech Company

Aerospace/Defense Firm

Consumer Goods Company

Outsourcing Company

Compare IBM SevOne Network Performance Management (NPM) with alternative products

Learn more about IBM SevOne Network Performance Management (NPM)

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM SevOne Network Performance Management (NPM) was previously known as SevOne.