Jamf Protect Reviews

Name: Jamf Protect
Brand: JAMF
Rating: 5 (10 reviews)

Vendor: JAMF

4.7 out of 5

10 reviews
100% willing to recommend

What is Jamf Protect?

Jamf Protect provides comprehensive security for Apple devices, aiding in malware protection, threat prevention, CIS benchmarks, and USB blockages while supporting local accounts and password sync.

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Jamf Protect is the #30 ranked solution in endpoint security software. PeerSpot users give Jamf Protect an average rating of 9.4 out of 10. Based on the analysis of the 10 most recent Jamf Protect reviews, the overall sentiment is positive, with a sentiment score of 7.9. Jamf Protect is most commonly compared to CrowdStrike Falcon: Jamf Protect vs CrowdStrike Falcon. Jamf Protect is popular among the large enterprise segment, accounting for 58% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 14% of all views.

Helped 814,649 peers since 2012

Featured reviews

Ashitosh Bankar

Jamf Consultant at Team Computers

Our customers use Jamf Protect for security purposes Jamf Protect provides zero-touch integration, and we can add various IdPs for synchronization or authentication.The most effective feature of the solution for security needs is that users can create a zero-touch environment network access and…

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Dinesh Venkates

Consultant at Fujitsu

I would rate my experience with the initial setup a ten out of ten, with ten being easy. Initially, the deployment took 15 days for the pilot phase, and then another 15 days for production. However, the actual deployment itself only took 15 days, as it was preconfigured. So it took around one month in total. Stakeholder approval caused a delay, but the actual deployment for the facility department was only 15 days. No maintenance is required because everything is associated. It's a cloud solution, so we only need to modify applications for the services. So, 99.9% of the time, it's working fine.

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Amira Youssef

Server Administrator Coordinator at Cairo American College

Jamf Protect automatically detects computer malware and prevents the user from running it. It also removes the malware completely from the computers, and we got notified about it. We can set the benchmark based on the school's preferences. The solution's automated MAC-specific threat hunting gives us more security on the computer. The solution's dashboard is user-friendly. We are working to set up the benchmark based on the school preferences. Sometimes, we need to modify them based on any updates related to the security level we want to apply. Jamf Protect provides good protection from the user's perspective and is easy to manage from the admin's perspective. We used other platforms before, and they did not provide good malware detection. I would recommend the solution to other users. Overall, I rate Jamf Protect a nine out of ten.

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Jamf Protect mindshare

As of November 2024, the mindshare of Jamf Protect in the Endpoint Protection Platform (EPP) category stands at 0.5%, up from 0.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Key learnings from peers

Last updated Oct 23, 2024

Valuable Features

Jamf Protect offers quick updates, is lightweight with no performance lag, supports all Mac OS versions, and integrates easily with zero-touch network and VPN access. It excels in threat detection, network monitoring, behavioral detection, and provides valuable password and data management features. Compliance reporting and compatibility with IdPs enhance its effectiveness. Corporations appreciate its ability to manage devices, applications, and block unauthorized data transfer, while providing robust endpoint security with AI-powered telemetry and signature-based detection.

"The behavioral detection is valuable."
"The product's initial setup phase is straightforward and as simple as CrowdStrike."
"Jamf Protect's most effective features for threat detection include managing devices and applications, deploying and upgrading the OS, and its overall security features."

Room for Improvement

Jamf Protect requires improvement in pricing and integration speed. Users desire enhanced data loss prevention and greater visibility into user actions on devices. Support for more platforms beyond Macs is requested. Immediate support for Apple's latest versions is needed. Account management and in-built automation features are recommended. Stability and integration with third-party security services should be strengthened. Users find initial training essential and seek improvements in support, XDR, licensing, and dependency reduction on related systems.

"The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced."
"The tool's drawback is that it fails to offer support for Linux."
"Beginners need initial training."

ROI

Jamf Protect offers significant value with affordable licensing, providing endpoint protection and DLP capabilities like screenshot tracking, unmatched by regular antivirus software. It delivers rapid updates for new malware, thanks to its collaboration with Apple, outperforming competitors like Microsoft and Apex. Designed for Apple devices, Jamf Protect ensures centralized management without third-party software. Users rate its ROI highly, though some suggest it needs enhanced security, emphasizing confidence in CrowdStrike for unknown threats.

Pricing

Enterprise buyers evaluating Jamf Protect find its yearly licensing costs to be expensive, yet significantly cheaper than ApexOne or ApexTwo. The solution fits well in environments using Jamf Pro, seen as reasonably priced by some, while others rate it higher on a cost scale. No additional costs exist beyond standard licensing, although on-ground support incurs extra fees. Compared to CrowdStrike, Jamf Protect is more affordable, but still not a low-cost option.

"The product is not an averagely priced tool."
"Jamf Protect is an expensive solution."
"Jamf Protect costs double the price that we were paying before."

Popular Use Cases

Jamf Protect is utilized for security, enhancing CIS benchmarks and threat prevention. Organizations use it to block USB drives, safeguard Macs from malware, and manage local accounts and password synchronization. It serves as an Apple-centric endpoint management tool, detecting unauthorized data transfer and enforcing security features. Users recommend it for managing applications, deploying upgrades, and supporting devices across multiple platforms, excluding Linux. It also functions in demonstrations and consultations.

Service and Support

Jamf Protect customer service and support have mixed feedback. Some users describe the support as helpful and efficient, with a dedicated engineering team and 24/7 availability. Others rate the support poorly, citing unresolved cases, slow response times, and ineffective scripts. For some, Jamf Protect ranks lower compared to competitors like CrowdStrike. While certain aspects of support are considered proactive and good, improvements in response and resolution times are necessary.

Deployment

The initial setup of Jamf Protect receives mixed feedback, ranging from straightforward to needing technical expertise. Some note its simplicity compared to other antiviruses, with easy backend management. Deployment times vary, with some reporting a long initial phase due to approval processes, while others find it quick. Integration with Jamf Pro simplifies installation, and user-friendliness allows even new users to manage tasks easily. Security maintenance is essential, requiring a dedicated team to prevent vulnerabilities.

Scalability

Jamf Protect demonstrates strong scalability, accommodating users from small to large enterprises. Numerous enterprises have successfully scaled with it, handling thousands of users without significant issues. Users express high satisfaction with scalability performance, rating it positively. Many companies plan to expand usage as they increase their reliance on Mac devices. There is a general acceptance that, despite being newer in the market, Jamf Protect stands as a preferred choice for organizations prioritizing scalability.

Stability

Users generally report high stability with Jamf Protect. They highlight no downtime within 365 days and praise its robust performance. Ratings vary, with many scoring it between seven and ten out of ten for stability. Some emphasize the 100 percent stability even when deployed across 300 to 400 devices. Occupants find it manageable and efficient, noting that collaborating with their administrators would provide insights into monitoring and accessing capabilities.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Jamf Protect Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

10%

University

Wholesaler/Distributor

Healthcare Company

Media Company

Non Profit

Government

Retailer

Educational Organization

Manufacturing Company

Insurance Company

Real Estate/Law Firm

Legal Firm

Transportation Company

Outsourcing Company

Pharma/Biotech Company

Comms Service Provider

Energy/Utilities Company

International Affairs Institute

Construction Company

Performing Arts

Sports Company

Logistics Company

Wellness & Fitness Company

Recruiting/Hr Firm

Security Firm

Compare Jamf Protect with alternative products

Learn more about Jamf Protect

Designed for managing Apple devices, Jamf Protect offers robust security features, such as malware detection and prevention, unauthorized data transfer blocks, and enhanced security profiles. It allows seamless deployment and upgrades of applications, coupled with efficient endpoint management. The tool ensures zero performance impact while providing real-time notifications for password updates and comprehensive data protection across all Mac OS versions.

What are Jamf Protect's most notable features?

Quick OS Updates: Ensures devices are always up-to-date with the latest OS releases.
Zero Performance Impact: Doesn’t strain CPU resources, ensuring smooth laptop performance.
Real-time Notifications: Delivers timely alerts about password updates and security threats.
Comprehensive Data Protection: Guards against malware, data transfers, and external drive threats.
Zero-touch Integration: Simplifies deployment and device management without manual intervention.

What benefits do users see in reviews?

Enhanced Security: Significant reduction in malware and unauthorized data transfer incidents.
Efficiency: Streamlined device management and application deployment save time.
Performance: Lightweight design ensures devices run smoothly without slowing down.
Proactive Threat Detection: Early detection and prevention of potential threats safeguard data integrity.

Industries such as education, healthcare, and finance leverage Jamf Protect to maintain stringent security standards, streamline application deployment, and ensure devices meet compliance requirements. They benefit from real-time threat alerts, comprehensive data protection, and zero-touch integration, enhancing overall operational efficiency.