Kaspersky Endpoint Detection and Response Reviews

Name: Kaspersky Endpoint Detection and Response
Brand: Kaspersky
Rating: 4.0 (17 reviews)

4.0 out of 5

17 reviews
93% willing to recommend

What is Kaspersky Endpoint Detection and Response?

Kaspersky Endpoint Detection and Response provides robust malware detection, endpoint security, integration with SIEM, control of USB devices, and behavior analysis, deployed on servers, mobile devices, and laptops.

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Kaspersky Endpoint Detection and Response is the #21 ranked solution in EDR tools. PeerSpot users give Kaspersky Endpoint Detection and Response an average rating of 8.0 out of 10. Based on the analysis of the 17 most recent Kaspersky Endpoint Detection and Response reviews, the overall sentiment is positive, with a sentiment score of 7.4. Kaspersky Endpoint Detection and Response is most commonly compared to CrowdStrike Falcon: Kaspersky Endpoint Detection and Response vs CrowdStrike Falcon. Kaspersky Endpoint Detection and Response is popular among the large enterprise segment, accounting for 55% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a retailer, accounting for 11% of all views.

Buyer's Guide

Kaspersky Endpoint Detection and Response

December 2024

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Helped 824,067 peers since 2012

Featured reviews

FarkhundAbbas

Security Engineer at adcb

Kaspersky's support team is not that much supportive. If we need any help from them, they do not provide a good solution, and it takes too long to resolve the issue. This is the main thing because some cases are easy and need urgent resolution. However, when we create a support ticket, it takes three days to get it planned, and we have urgent requirements. So, the ticketing process needs improvement.

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Lawrence Filly

Head Information & Communication Technology at Uganda Finance Trust Ltd.

The solution currently works fine for me. The only issue I face with the product is related to the area of patch management, as it is not very effective. If the patch management area can be improved in Kaspersky Endpoint Detection and Response, I need not go for another solution to take care of patch management, like a vulnerability management tool from Sophos or some similar product. From an improvement perspective, I want to be able to use the product as a patch management tool for my endpoints since it is an area that is not working effectively for me. I am pushed to get a vulnerability management solution to manage the area of patches. Technical support for the solution could be better because it takes a bit of time to reach out to them through our local channel partner to attend to some of the issues where we need support. It takes the support team an entire week to resolve an issue.

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Hussain Nogama

IT Administrator at TGTC

The main issue was compatibility with the cloud itself. The CPU usage immediately spiked, causing the machines to hang and sometimes even forcing server or computer restarts. Within seconds of installing the agent, the CPU usage would become extremely high, rendering the machine practically unusable until we either manually restarted it or initiated a forced restart. We were left with no option but to uninstall the client. It was the primary issue. When the agent was installed from the cloud portal, the machine became completely unresponsive and disconnected from the network. I was quite satisfied with Kaspersky products when they were on-premises. The server was downloading the updates and signatures smoothly, and it was fully stable in our network. However, we decided to move to the cloud as we were offered better options, and there was no significant pricing difference. But unfortunately, once we moved to the cloud and deployed the agents on our clients, our clients started facing disconnection issues. We had no choice but to forcefully restart the machines. We tried seeking help from Kaspersky, but we didn't receive any assistance, which led us to switch to another product.

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Kaspersky Endpoint Detection and Response mindshare

As of December 2024, the mindshare of Kaspersky Endpoint Detection and Response in the Endpoint Detection and Response (EDR) category stands at 1.8%, up from 0.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

PeerAnalyst reports

Type	Title	Date
Category	Endpoint Detection and Response (EDR)	Dec 22, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 22, 2024	Download
Comparison	Kaspersky Endpoint Detection and Response vs CrowdStrike Falcon	Dec 22, 2024	Download
Comparison	Kaspersky Endpoint Detection and Response vs Microsoft Defender for Endpoint	Dec 22, 2024	Download
Comparison	Kaspersky Endpoint Detection and Response vs SentinelOne Singularity Complete	Dec 22, 2024	Download

Title	Rating	Mindshare	Recommending
CrowdStrike Falcon	4.3	16.7%	97%	122 interviews Add to research
SentinelOne Singularity Complete	4.4	6.5%	98%	191 interviews Add to research

Valuable Features

Kaspersky Endpoint Detection and Response excels due to its lightweight agent, centralized management, and quick policy application. Users benefit from detailed malware information and customizable reporting. Its integration with endpoint protection, high detection rates, and advanced detection features enhance security. The unified agent simplifies management, while its automated response capabilities, effective threat prevention, adaptive anomaly control, and seamless patch deployment improve operational efficiency. Unmatched by competitors, it offers valuable endpoint visibility and control.

"It is a secure solution with a lot of IT management features."
"The tool is easy to use."
"From my point of view, one of the best aspects of Kaspersky Endpoint Detection and Response is its high detection rate, which surpasses many other solutions. Its valuable features include behavior detection, threat prevention, device control, adaptive anomaly control, and centralized protection detection."

Room for Improvement

Kaspersky Endpoint Detection and Response faces issues with cloud compatibility, high CPU usage, and network disconnection. Users find the UI non-intuitive, seek improved configuration options, and desire better technical support. The tool demands extensive resources, complicates integration, and lacks in zero-day threat detection. Enhanced patch management is needed, and communication between network and endpoints could improve. Streamlining the maintenance process and offering more user-friendly interaction is essential for users.

"Kaspersky is not an XDR solution. With an XDR solution, we could gain some more time."
"The solution must provide better security."
"One of the main areas where the tool could improve is its integration capabilities. For example, I find it challenging to integrate it with other solutions. It would be helpful if the tool could make it more open to integration with other tools."

ROI

Users experienced significant cost savings and improved threat detection with Kaspersky Endpoint Detection and Response. They reported a reduction in time spent on threat analysis and response. Enhanced protection capabilities led to fewer security breaches. Users felt the investment was justified by the enhanced security and efficiency gained. Faster incident response times were highlighted, contributing to better business continuity.

Pricing

Enterprise buyers find Kaspersky Endpoint Detection and Response competitively priced, even though initial purchase costs may be high due to its advanced capabilities. The pricing generally ranges from average to high, with ratings between five to nine out of ten, while some mention it is cheaper than other solutions. Licensing involves yearly or 36-month terms. However, transitioning to cloud service posed challenges for some, impacting deployment stability and customer support experiences.

"The solution is not cheap, but it is not expensive."
"The tool's pricing was high during the last renewal."
"The product is cheap."

Popular Use Cases

Organizations utilize Kaspersky Endpoint Detection and Response for scanning environments, detecting viruses, malware, and hardware on servers. They integrate it with SIEM solutions, protect against incidents, handle large data transfers, and manage USB and network devices. The platform enhances endpoint security through encryption, targeted attack protection, and behavior analysis while offering multiple policies. Companies use it across mobile devices, laptops, and servers, leveraging advanced features for comprehensive visibility and security management.

Service and Support

Kaspersky Endpoint Detection and Response's support has different feedback from users. Cloud support often disappoints, while on-premises support was previously praised. Standard support can have slow response times, but premium support offers quick assistance. Technical support is generally helpful, responsive, and proactive, with ratings varying from six to ten out of ten. Some users find engineers less direct, requiring self-experimentation for solutions. It's easy to contact support, and meetings can be arranged as needed.

Deployment

Deploying Kaspersky Endpoint Detection and Response is generally straightforward. Some encountered complexities requiring system administrator effort, while others rated it easy. Deployment times varied from hours to a week, depending on configurations. Some faced issues on Windows 11, though others experienced fast on-premises deployments. Storage or CPU challenges might occur based on hardware. Setups were mostly smooth, with occasional anomalies like agent auto-uninstallation on cloud installations. Most organizations found the setup manageable with minimal resources.

Scalability

Kaspersky Endpoint Detection and Response is rated highly for scalability by multiple users, supporting large numbers of employees. It's well-suited for enterprise environments with robust functionality and adaptable prevention rules. Some organizations find the on-premises version limited by server capacity. License management allows multiple sensor installations, enhancing user capability. While scalability is praised by most, a few users seek improvements in certain configurations.

Stability

Kaspersky Endpoint Detection and Response is highly stable, with most users rating its stability between seven and ten. Though the stability is usually rated as eight out of ten, some minor issues persist in certain areas, particularly concerning connectivity. Users experience no downtime and appreciate features like the reserve fee for license management. Despite minor issues, the consistent stability is notable, making it dependable for maintaining operations without interruptions.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Kaspersky Endpoint Detection and Response Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Retailer

11%

Financial Services Firm

10%

Comms Service Provider

10%

Computer Software Company

Manufacturing Company

Government

Educational Organization

Real Estate/Law Firm

Hospitality Company

Healthcare Company

Media Company

Construction Company

Logistics Company

International Affairs Institute

Performing Arts

Recreational Facilities/Services Company

Legal Firm

Non Profit

University

Agriculture

Aerospace/Defense Firm

Energy/Utilities Company

Insurance Company

Outsourcing Company

Leisure / Travel Company

Recruiting/Hr Firm

Individual & Family Service

Consumer Goods Company

Wholesaler/Distributor

Cloud Solution Provider

Marketing Services Firm

Compare Kaspersky Endpoint Detection and Response with alternative products

Learn more about Kaspersky Endpoint Detection and Response

Kaspersky Endpoint Detection and Response aids organizations in scanning environments, blocking sites, handling data transfers, and offering visibility into quarantine systems. Utilizing features such as encryption, machine learning analysis, caching, and automation, Kaspersky ensures enhanced security. The unified agent incorporates antivirus and EDR functionalities, centralizes management, and provides sandbox analysis alongside early-stage threat detection. Automated response capabilities improve efficiency, and the tool's lightweight nature maintains device performance despite high detection rates and advanced threat prevention mechanisms.

What are some of the key features?

Detailed malware information – Provides in-depth data on detected threats
Quick policy application – Enables fast implementation of security policies
Customizable reporting – Allows tailored reports to suit specific needs
Centralized management – Simplifies control over all endpoints
Sandbox analysis – Inspects suspicious files in an isolated environment
Early-stage threat detection – Identifies threats before they cause harm
Unified agent – Combines antivirus and EDR functionalities for comprehensive protection
Automated response – Enhances efficiency by automating threat responses

What are the benefits and ROI users should look for?

Enhanced security – Through advanced threat detection and prevention
Increased efficiency – Via automated responses to threats
Comprehensive protection – With the integration of antivirus and EDR features
Centralized control – Eases management of multiple endpoints
Reduced impact on device performance – Thanks to the tool's lightweight nature

In industries like finance, healthcare, and retail, Kaspersky Endpoint Detection and Response can be implemented to protect sensitive data and critical systems against advanced threats. Financial institutions may leverage its high detection rates and behavior analysis to secure transactions and customer information. Healthcare organizations can utilize its sandbox analysis and early-stage threat detection to protect patient data. Retail businesses benefit from the enhanced security and efficient automated responses, ensuring customer data remains safe during transactions.