Lookout is a well-established and powerful secure web gateway (SWG) solution that protects more than 200 million users from threats that can result from the penetration of unsecured web traffic into their networks. Lookout is designed to enable organizations to work remotely while maintaining a tight blanket of security over their confidential business data. It provides administrators with security that extends from their endpoints to the cloud service that they are using to run their organization’s network.
| Type | Title | Date | |
|---|---|---|---|
| Category | Cloud Access Security Brokers (CASB) | Apr 6, 2025 | Download |
| Product | Reviews, tips, and advice from real users | Apr 6, 2025 | Download |
| Comparison | Lookout vs Prisma Access by Palo Alto Networks | Apr 6, 2025 | Download |
| Comparison | Lookout vs Cisco Umbrella | Apr 6, 2025 | Download |
| Comparison | Lookout vs Zscaler Zero Trust Exchange Platform | Apr 6, 2025 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| Cisco Umbrella | 4.4 | 12.7% | 97% | 113 interviewsAdd to research |
| Prisma Access by Palo Alto Networks | 4.2 | 18.4% | 92% | 63 interviewsAdd to research |
The platform has brought a positive return on investment and satisfaction overall. The partnership with Lookout has created optimism for future success despite no expectation for a flawless tool.
Users of Lookout are able to proactively detect threats and keep themselves secure from a field of threats that constantly evolves. IT teams can protect their organizations without having to rely on any other security solutions. This singular solution can run on multiple kinds of mobile devices. The privacy of individuals is preserved while keeping compliance rules intact. Additionally, users gain access to a number of tools that enable them to prevent security breaches from taking place.
Lookout Benefits
Some of the ways that organizations can benefit by deploying Lookout include:
Lookout Features
Lookout was previously known as CipherCloud.
Our primary use case for Lookout is security for our enterprise mobile phones. Lookout provides security including antivirus, scanning, and other features.
All the operations that it handles happen in the background. It's not something that I have to continually use every single day. It offers a certain peace of mind that if something does come up, it is in the background scanning. Based on how many notifications I get, or actually don't get, sometimes I forget it's even running.
The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices.
Their solutions have a very user-focused design. It's very easy to open up the application and understand what the current status is. Navigation-wise, it's about par with everybody else. When you have a lot of tools in a single application it becomes difficult to say, "You should go here," or "Take a look at this area." Overall, they are a little bit ahead in terms of usability and their focus on the user's journey.
I can really only speak about Lookout in the consumer space, not the enterprise space, but something that they are working on, or were working on, is partnerships and trying to lead the market in terms of innovation. From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products. It's really about seeing if they can lead on the innovation front and try new things with their solutions.
I have been using Lookout for about two years now.
From my experience, I haven't seen anything go wrong in our deployment.
We do have feelers out in terms of how they're performing in other spaces. There are some concerns, when it comes to stability, especially with some of their partner solutions, because there are so many partners involved and they may not have the full say in how things play out. I can't necessarily hold it against them, but it also does put a mark on their name in terms of an app rating or the overall experience being subpar compared to the rest.
From an enterprise perspective, it has scaled well. Lookout is installed on just about all of our 100,000 corporate devices. It's enforced by our internal organizations, making sure that when we set up a work device, it comes as part of a download package.
In any of the discussions that we've had with their technical teams, they have been very knowledgeable and helpful in certain aspects.
They have a lot of partnerships, from what we can tell, and that does start to make the waters a little bit murky. They have third parties that provide functionality and there is a concern that we're going to be bounced around between five different groups to get help for a problem. If you describe it incorrectly, all of a sudden you're with a group that can't help you and they have to forward you to another group.
They have been very responsive and super helpful when it comes to any of the issues we've identified. Still, that concern about being bounced around between multiple partners detracts from the overall experience.
Positive
The decision to move forward with Lookout had more to do with the business terms.
Lookout comes in at a lower price point and that's how they get their foot in the door with customers. I respect that.
Lookout parallels many of the solutions that are in the market today. It's a standard AV solution and its overall capabilities are pretty common. I predominantly work in the consumer space, and I have looked at competitive offerings. From the research that we've done, Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now.
We compared Lookout to other big players in the markets, whereas Lookout runs as a startup operation. We compared them to companies like Norton and McAfee, which have a bigger global footprint and, comparatively, Lookout is cheaper.
Lookout just announced that they are divesting their consumer market space, which has been acquired by F-Secure. It seems that Lookout is now focusing on its enterprise business.
The challenge for Lookout is going to be scaling things, given how large their customer base is today. We'll have to see how they perform. Now that their consumer security group has been acquired, we'll see just how much they can grow. In the process, there are definitely going to be a lot of senior people talking about things like how they consolidate. In a situation where you're going into $200 million in debt, you're going to look at whether you can operate in a leaner fashion. It is a general concern, but overall, their revenue projections are looking really positive. Time will tell how it shakes out.
Overall, from my perspective, they have that startup mentality and they're definitely pushing the edge. They're trying to gain as much traction as they can and doing a lot to make sure that enterprises understand what they're doing. They're doing a good job there. What they have to do is make sure, from a technology standpoint, that they can keep up. There definitely is innovation there, we can see it, but it's a half step behind some of the leaders in the marketplace. Making sure that they can keep pace is going to be the biggest issue.
Regarding the RSA Conference, with my focus on consumer security, I'm seeing what the bigger picture is like for enterprises that are trying to run their operations. It is fascinating to see the commonalities between what a business's problem might be versus what a consumer's problem is. There are also some striking differences in terms of how each of the solutions being presented here can span both. There are a lot of smart people here who are very interested in really good technology. Translating that into the consumer space and making sure it's simple and they understand what's going on is going to be a challenge. However, I don't think it's impossible. A lot of great things are developed here that will eventually make their way down to the consumer space. It's only a matter of time.
