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Lookout vs Prisma Access by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 30, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

No sentiment score available
No sentiment score available
Sentiment score
7.7
Prisma Access enhances security, reduces costs, and simplifies infrastructure, providing rapid value and scalable, cost-efficient remote work support.
 

Customer Service

Sentiment score
8.5
Iboss customer service is praised for responsiveness, knowledge, efficiency, excellent support, proactive problem-solving, and dedicated account management.
Sentiment score
7.0
Lookout's customer service is praised for responsiveness despite communication challenges, with comprehensive support and knowledgeable teams ensuring efficiency.
Sentiment score
6.9
Prisma Access support receives mixed reviews, praising responsiveness but highlighting issues with delays, access, and consistency.
They are very fast, responsive, and knowledgeable.
The product is reliable, making customer support less frequently needed.
Palo Alto's support is generally rated five out of five.
We rarely need to contact support due to having a strong internal team and a robust product.
 

Scalability Issues

Sentiment score
7.7
iBoss provides scalable solutions for seamless bandwidth adjustment, supporting global expansion and efficient management of significant user loads.
Sentiment score
8.6
Lookout's scalable SaaS infrastructure enables seamless deployment across organizations, supporting varied device numbers and easy capacity adjustments.
Sentiment score
7.8
Prisma Access is scalable and flexible, supporting diverse industries and easily integrating with various network setups and user bases.
We have flexibility with our primary and backup nodes if there's a large amount of web traffic.
Prisma Access provides significant scalability, allowing integration of different systems.
As the number of users increases, just the number of licenses needs to be adjusted.
To scale, one would need to upgrade or acquire more hardware.
 

Stability Issues

Sentiment score
7.7
iboss is highly stable with minimal issues; cloud transition improves performance, earning high stability ratings from users.
Sentiment score
8.1
Users praise performance but note potential stability issues due to partner involvement and gateway overutilization, affecting ratings.
Sentiment score
8.1
Prisma Access by Palo Alto Networks is praised for reliable stability and performance, despite minor configuration and latency concerns.
We've experienced zero downtime.
Once configured, they maintain stability, with no need for hardware maintenance.
GlobalProtect is a satisfying solution, and the product is robust without major stability issues.
Prisma Access is very stable.
 

Room For Improvement

IBoss users seek improved reporting, security features, cloud integration, higher network capacity, intuitive configurations, and more efficient customer support.
Lookout's Salesforce integration requires enhancements in APIs, identity integration, and multi-cloud support for better performance and innovation.
Prisma Access needs UI, policy management, integration, support, compatibility, and documentation improvements for better user experience and efficiency.
It is not as intuitive as the rest of the platform.
Hosting it in the cloud can mitigate these issues by allowing connection through the nearest Palo Alto or Prisma Cloud regional hub.
Greater simplicity and fewer steps in the dashboard to accomplish tasks would make it more user-friendly.
 

Setup Cost

Iboss offers competitive, transparent pricing with a per-user model, simplifying cost forecasting and enhancing budget predictability for enterprises.
Enterprise buyers find Lookout's pricing fair, competitive, and cost-effective for security enhancements compared to solutions like Prisma and Umbrella.
Prisma Access provides strong security with high costs, offering flexible pricing and excellent ROI for enterprises needing comprehensive protection.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
When compared to Zscaler, 100 clients in Zscaler might cost around $3,000,000, whereas Prisma could cover this within $1,000,000.
The pricing is on the higher side, rating it around eight to nine out of ten.
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
 

Valuable Features

Iboss provides scalable cloud security with advanced features like content filtering, SSL inspection, and seamless integration, enhancing user protection.
Lookout's encryption and security features enhance compliance and usability in financial, government, and healthcare sectors, ensuring privacy and protection.
Prisma Access offers robust security, scalability, and user-friendliness with consistent protection across cloud and on-premises environments.
The solution's mental health function can detect if someone needs help.
These features are security-driven, providing robust protection against increasing cyber threats by integrating NG Firewalls, SD WAN, and CASB, all within a fully cloud-native solution.
Promoting zero trust, a necessary security model in today's market.
GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues.
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
13th
Ranking in Cloud Access Security Brokers (CASB)
8th
Ranking in ZTNA as a Service
12th
Ranking in Secure Access Service Edge (SASE)
10th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Internet Security (4th), Web Content Filtering (4th)
Lookout
Ranking in Secure Web Gateways (SWG)
23rd
Ranking in Cloud Access Security Brokers (CASB)
12th
Ranking in ZTNA as a Service
17th
Ranking in Secure Access Service Edge (SASE)
21st
Average Rating
7.2
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
Mobile Data Protection (7th), Threat Intelligence Platforms (19th), Endpoint Detection and Response (EDR) (41st), Mobile Threat Defense (2nd), ZTNA (11th)
Prisma Access by Palo Alto ...
Ranking in Secure Web Gateways (SWG)
3rd
Ranking in Cloud Access Security Brokers (CASB)
1st
Ranking in ZTNA as a Service
2nd
Ranking in Secure Access Service Edge (SASE)
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Enterprise Infrastructure VPN (4th)
 

Mindshare comparison

As of December 2024, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 1.7%, up from 1.7% compared to the previous year. The mindshare of Lookout is 0.7%, up from 0.7% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 21.4%, down from 22.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE)
 

Featured Reviews

Jack Hamm - PeerSpot reviewer
We experienced benefits immediately but the report generation is lagging
iboss excels on the networking side but lags slightly behind competitors like Zscaler and Netskope in terms of security feature parity. I'd like to see them accelerate development on the security side, particularly around data loss prevention. Using iboss for DLP instead of traditional endpoint solutions is preferable, but its current feature set requires some clunky workarounds. I'd also like to see better integration of DLP into the platform. Additionally, while it's improving, reporting can be slow at times. This is problematic when generating reports for executives who expect them immediately. I'd like to see further improvements in reporting speed and efficiency.
DB
Enhanced mobile security with visibility into app and website usage, but installation challenges remain
We use Lookout for mobile devices, such as phones It has reduced our risk around mobile devices. I like the security features and being able to see what apps and websites people are using. There is nothing we have come across that we've desired. We have been using Lookout for one year. The…
Manindar Patil - PeerSpot reviewer
Allows secure access to all applications and resources from any location but needs a simpler dashboard
Prisma Access allows secure access to all applications and resources from any location. This is an essential advantage for maintaining consistent security across various platforms and remote connections. The centralized security that ensures policies follow users is also a core feature, promoting zero trust, a necessary security model in today's market.
report
Use our free recommendation engine to learn which Secure Access Service Edge (SASE) solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
19%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
Computer Software Company
14%
Manufacturing Company
12%
Financial Services Firm
12%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
What is your experience regarding pricing and costs for Lookout?
The pricing is a little expensive. We are currently looking at comparisons with other solutions, including Umbrella.
What needs improvement with Lookout?
There is nothing we have come across that we've desired.
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs. However...
 

Also Known As

iBoss Cloud Platform
CipherCloud
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Lookout vs. Prisma Access by Palo Alto Networks and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.