Lumu Reviews

Name: Lumu
Brand: Lumu Technologies
Rating: 4.7 (7 reviews)

4.7 out of 5

7 reviews
100% willing to recommend

What is Lumu?

Lumu Technologies is a cyber-security company that illuminates threats, attacks, and adversaries affecting enterprises worldwide. Using actionable intelligence, Lumu provides a radical way to secure networks by enhancing and augmenting existing defense capabilities established over the past 25 years.

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Lumu is the #9 ranked solution in top Network Detection and Response (NDR) solutions, #11 ranked solution in top Intrusion Detection and Prevention Software, and #17 ranked solution in XDR Security products. PeerSpot users give Lumu an average rating of 9.4 out of 10. Based on the analysis of the 7 most recent Lumu reviews, the overall sentiment is positive, with a sentiment score of 7.8. (The highest in the category). Lumu is most commonly compared to Darktrace: Lumu vs Darktrace. Lumu is popular among the large enterprise segment, accounting for 52% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 13% of all views.

Buyer's Guide

Network Detection and Response (NDR)

December 2024

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Helped 824,067 peers since 2012

Featured reviews

Juan Solano

IT Director at Atlantic Quantum Innovations

Mostly, Lumu is an automatic tool. We'll deploy on firewalls and DNS servers. Lumu detects every attack on our network. The other day, we had CLC, the command controller, and the tool reacted automatically. It detected the attack and immediately blocked it without intervention from my team. The improvement is in the security process, as it's now entirely automated. We no longer require a technician or engineer to monitor our network 24/7. Lumu updates with AI and global threat intelligence, which greatly assists us. Since our workload is lighter, Lumu handles all of our tasks. We're using FortiGate for the firewall and Kaspersky for endpoints. If you are going to Lumu, you need another solution for the endpoint. You need to integrate with other tools like firewalls or another antivirus. I recommend the solution based on the price, usability, and service offered by the solution. Overall, I rate the solution a nine out of ten.

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Martin Albanese

Network Security Analyst at ALACHUA COUNTY ITS

When Lumu sends us a report that something is unsound, we respond to it. Some of the things we have are automated, and some are not If a user hits a bad website, we will check it out, verify it, check the logs they give us and lock it in our web gateway. Most of it is automated, so I do not have…

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Martin Albanese

Network Security Analyst at ALACHUA COUNTY ITS

The way the information is given to us versus trying to read a packet coming from a SIEM. In the past, we relied on a SIEM and that data was far too cumbersome. It delayed our response capabilities and didn't allow us to respond in an efficient way. Lumu has all the packet information we are looking for but doesn't overcomplicate it. They show us the information in a more simplified way. I can look at the packet data if I want to but don't necessarily have to. We also really like the incidents view that allows for commenting/communication about an incident.

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Lumu mindshare

Product category:

As of December 2024, the mindshare of Lumu in the Network Detection and Response (NDR) category stands at 3.7%, up from 0.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Detection and Response (NDR)

Key learnings from peers

Last updated Dec 20, 2024

Valuable Features

Lumu offers comprehensive context through features like MITRE Matrix, playbooks, and simplified packet data. It integrates well with cybersecurity tools, reducing alert fatigue by showing confirmed threats. Users appreciate its user-friendly interface, automated responses, and effective threat detection. Lumu supports real-time detection, incident communication, and provides valuable insights, such as activity graphs. It complements other tools well, permanently monitors environments, and blocks threats. Its integration and functionality make it highly recommended.

"The tool's support team helps partners resolve any problems with the product."
"I like Lumu's simple user interface. When we deployed it, we got full access, allowing us to identify IP addresses on the network and connect machine names to users. It helped us identify and block threats via the firewall.I also appreciate the chat support and ticket closure process. We're currently reviewing network detection solutions, and my recommendations include Lumu, Sentinel, and a few others. Regarding functionality and user-friendliness, I would recommend Lumu over the others."
"Lumu protects against threats immediately and handles them in time."

Room for Improvement

Users suggest improving Lumu's reporting capabilities to be more comprehensive for management and executives. There is a request for better access to physical logs, enhanced integration with various vendors and endpoints, and more expansive capabilities in the free version. Users also indicate that improvements are needed in threat discovery functionalities. They appreciate the existing features and the team's responsiveness to feedback, although they anticipate further advancements with new versions.

"Lumu's ability to discover threats is an area of concern where improvements are needed."
"The free version is minimal compared to the full version."
"The integration with different vendors and endpoints could be improved."

ROI

Pricing

Enterprise buyers find Lumu's pricing competitive and moderate, with options starting at around $90,000 per year in 2019. Users note it as the most value for needs without packet access. While some competitors like SentinelOne could be cheaper depending on device count, Lumu generally fits budgets better. Pricing is rated five out of ten. Additional fees for direct threat action may apply, but the cost is deemed fair and budget-friendly.

"The tool is available at a good price. The tool offers a good and competitive price for customers."
"Compared to Lumu, other solutions are more expensive. SentinelOne was a bit cheaper, and another provider's price structure is unclear, but Lumu fit our budget nicely. SentinelOne's cost depends on the number of devices, and it might be similar to Lumu's, depending on deployment."
"It is the cheapest solution we found."

Popular Use Cases

Organizations primarily utilize Lumu to detect compromises within hybrid networks, leveraging its API and integrations for seamless automation. It enhances network visibility by focusing on firewall logging, email monitoring, and threat blocking. Users appreciate the ease of use, quick implementation, and ability to automate network metadata analysis, enabling rapid responses to threats. Lumu aids in monitoring environments for threats like ransomware and is evaluated for broader deployment across IT departments and servers.

Service and Support

Customer service and support for Lumu are highly praised. Sebastian assisted users effectively in setup and deployment. Technical support is recognized as excellent, especially in Colombia, with the support team quickly resolving issues. While some users contacted the company during deployment, additional assistance was rarely required afterward. Ratings for technical support are notably high.

Deployment

Lumu's initial setup is simple and quick, described as plug and play with clear instructions from their site. Organizations reported easy deployments across diverse environments. While some teams completed the process in a few minutes, others, with thousands of devices, required longer timeframes. Teams generally consisted of a few IT personnel, and many noted that assistance from Lumu's team was useful. Once deployed, Lumu requires minimal maintenance, providing autonomous functionality and efficient monitoring.