ManageEngine PAM360 Reviews

Name: ManageEngine PAM360
Brand: ManageEngine
Rating: 3.5 (5 reviews)

3.5 out of 5

5 reviews
80% willing to recommend

What is ManageEngine PAM360?

Comprehensive privileged access management solution
Privilege misuse is a top cybersecurity threat today that often results in expensive losses and can even cripple businesses. It's also one of the most popular attack vectors among hackers, because when successfully carried out, it provides free access to an enterprise's underbelly, often without raising any alarms until the damage is done.

Get the Privileged Access Management (PAM) Buyer's Guide and find out what your peers are saying about ManageEngine PAM360, CyberArk Privileged Access Manager, Delinea Secret Server and more!

ManageEngine PAM360 is the #13 ranked solution in top Privileged Access Management (PAM) solutions. PeerSpot users give ManageEngine PAM360 an average rating of 7.0 out of 10. ManageEngine PAM360 is most commonly compared to CyberArk Privileged Access Manager: ManageEngine PAM360 vs CyberArk Privileged Access Manager. ManageEngine PAM360 is popular among the large enterprise segment, accounting for 54% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 16% of all views.

Buyer's Guide

Privileged Access Management (PAM)

January 2025

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Helped 838,713 peers since 2012

Featured reviews

Prasanthraj PN

Sales Director at InnovationTQ

If I consider that most of the users are getting connected from a remote level and take into consideration that industries prefer to go for SaaS-based solutions and multi-factor authentication, I don't see any features associated with multi-factor authentication in ManageEngine PAM360. If ManageEngine PAM360 can introduce multi-factor authentication, then it would be great from a security aspect.

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Abdul Hakim

System Engineer at Corporate Projukti Limited

PAM360 stands out due to its remote session recording capabilities, which allow us to track who accessed which server and identify any changes. The automation system is very smart, although its interface is not as sophisticated as those of Dynatrace or FortiFEM. A critical advantage is its flexibility and security, providing stability across our client interactions.

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Fulvio Cavalheiro

Information security analyst at a tech services company with 51-200 employees

The documentation for ManageEngine PAM360 is very poor. It lacks detailed instructions about installation and configuration. For example, it does not specify what needs to be done on the Windows client. The documentation I have only mentions opening certain ports but does not clarify whether these ports should be opened on the client or the server. The deployment took more than two weeks. We began by creating a Windows environment. We set up a domain server, another server attached to the domain, and one Windows 10 client. Additionally, we included a Linux machine to see how it works in the setup. Later, we installed the client on one Windows 10 machine to test the solution and connected it to the network. We then attempted to discover the hosts on the network. During the discovery process, we successfully identified and added hosts, including the Linux host, to the appliance. I created the clients in the host, with one client configured as the administrator. The PAM solution could see the network and the hosts, and I was able to log into the hosts using a password key without any issues. However, when I tried to view the password, it only showed the password stored in the appliance. Attempts to synchronize the password between the client and the host failed, and changing the password also resulted in failure. Interestingly, the functionality worked correctly on the Linux machine; I could view, change, and synchronize the passwords without any issues. I rate the initial setup a three out of ten, where one is difficult, and ten is easy.

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ManageEngine PAM360 mindshare

As of February 2025, the mindshare of ManageEngine PAM360 in the Privileged Access Management (PAM) category stands at 4.6%, up from 3.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Privileged Access Management (PAM)

Key learnings from peers

Last updated Feb 16, 2025

Valuable Features

"PAM360 stands out due to its remote session recording capabilities, which allow us to track who accessed which server and identify any changes."
"PAM360 stands out due to its remote session recording capabilities, which allow us to track who accessed which server and identify any changes."
"Our clients use this solution for the rotation of keys and passwords. It is a part of logs."

Room for Improvement

ManageEngine PAM360 needs better integration with Linux systems and session logging. Its lack of multi-factor authentication support is a concern for those prioritizing security in SaaS environments. Users find its dashboard less intuitive compared to FortiFEM and Dynatrace and suggest improvements similar to AD Audit Plus and Password Manager Plus. Documentation is insufficient, and incorporating AI features could enhance its capabilities. Users experience latency issues as well.

"PAM360's dashboard needs improvement for clearer presentations, similar to ManageEngine products like AD audit plus and Password Manager Plus, which offer a clearer picture."
"PAM360's dashboard needs improvement for clearer presentations, similar to ManageEngine products like AD audit plus and Password Manager Plus, which offer a clearer picture."
"It should have better documentation about how to install, work and configure."

Pricing

"The product is less expensive than one of its competitors."
"Though I don't have the exact numbers related to the cost of the solution, I can say that it costs somewhere around INR 7,00,000 for ten licenses."

Popular Use Cases

Companies utilize ManageEngine PAM360 for access management tasks such as privileged identity and access control, session recording, and remote monitoring. It helps track restricted command execution and supports issue resolution through session video reviews. Organizations also use it for key and password rotation and log management. Over sixty engineers leverage PAM360 for server login tracking, making it indispensable for monitoring access and regulating activities in environments with multiple servers and remote users.

Service and Support

ManageEngine PAM360 provides excellent technical support, as users find it very satisfactory. Support personnel are described as smart, effectively handling queries with clear explanations. While the support system is praised for its helpfulness, it is noted that they face some limitations in technical techniques.

Deployment

The initial setup for ManageEngine PAM360 is straightforward and requires no database configuration. Installation is quick and can be completed on an on-premises model. Documentation is lacking, particularly regarding installation and configuration on Windows clients, causing confusion over port instructions. Despite these documentation issues, users managed to deploy the network and hosts successfully. Password synchronization issues were noted, especially on Windows, where password operations failed unlike on Linux.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Privileged Access Management (PAM) Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

15%

Manufacturing Company

Government

Retailer

Educational Organization

Comms Service Provider

University

Healthcare Company

Wholesaler/Distributor

Construction Company

Energy/Utilities Company

Transportation Company

Legal Firm

Performing Arts

Media Company

Real Estate/Law Firm

Consumer Goods Company

Non Profit

Hospitality Company

Recreational Facilities/Services Company

International Affairs Institute

Logistics Company

Outsourcing Company

Engineering Company

Aerospace/Defense Firm

Recruiting/Hr Firm

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Learn more about ManageEngine PAM360

ManageEngine PAM360 empowers enterprises looking to stay ahead of this growing risk with a robust privileged access management (PAM) program that ensures no privileged access pathway to mission-critical assets is left unmanaged, unknown, or unmonitored.

PAM360 is a comprehensive solution for businesses looking to incorporate PAM into their overall security operations. With PAM360's contextual integration capabilities, you can build a central console where different parts of your IT management system interconnect for deeper correlation of privileged access data and overall network data, facilitating meaningful inferences and quicker remedies.

ManageEngine PAM360 was previously known as PAM360.