ManageEngine Password Manager Pro Reviews

Name: ManageEngine Password Manager Pro
Brand: ManageEngine
Rating: 3.8 (6 reviews)

3.8 out of 5

6 reviews
75% willing to recommend

801 followers

What is ManageEngine Password Manager Pro?

Password Manager Pro is a secure vault for storing and managing shared sensitive information such as passwords, documents and digital identities of enterprises.

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ManageEngine Password Manager Pro is the #14 ranked solution in top Enterprise Password Managers and #17 ranked solution in top Single Sign-On (SSO) solutions. PeerSpot users give ManageEngine Password Manager Pro an average rating of 7.6 out of 10. Based on the analysis of the 6 most recent ManageEngine Password Manager Pro reviews, the overall sentiment is positive, with a sentiment score of 7.3. (Among the highest in the category). ManageEngine Password Manager Pro is most commonly compared to Microsoft Entra ID: ManageEngine Password Manager Pro vs Microsoft Entra ID. ManageEngine Password Manager Pro is popular among the midsize enterprise segment, accounting for 45% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 38% of all views.

Buyer's Guide

Single Sign-On (SSO)

November 2024

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Featured reviews

StephanBotha

IT Operations Lead at Zutari

As the infrastructure team, we utilize it to store all our service accounts and web account passwords. We use it for every password we require to access as a tool The tool is secure, safe, reliable, and easy to use. The update might get a bit easier. I have been using ManageEngine Password…

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Aaron Dalgleish

Information Technology Consultant at a government with 201-500 employees

We use the solution as a password vault to store our passwords so that the IT team can access them There is room for improvement in making the UI more user-friendly. When you search for a password, there are some things you can't edit from the search bar, so you have to go back to the main window…

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reviewer1271400

Network Administrator at a media company with 201-500 employees

We use ManageEngine Password Manager Pro for managing privileged accounts, appreciating its auditing feature for security. Although its support is slow, it’s more affordable than Boomer. Compared to competitors, its pricing is simpler and less expensive.

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ManageEngine Password Manager Pro mindshare

Product category:

As of November 2024, the mindshare of ManageEngine Password Manager Pro in the Single Sign-On (SSO) category stands at 2.2%, up from 1.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Single Sign-On (SSO)

Key learnings from peers

Last updated Nov 14, 2024

Valuable Features

ManageEngine Password Manager Pro offers user-friendly interface requiring minimal IT knowledge, strong password authorization, and robust security. Users appreciate easy setup, reasonable cost, and features enhancing tasks for technical individuals. Password management allows direct machine login, password setting or generation, automatic resets, and compliance support. The tool is secure, safe, reliable, and includes valuable auditing for privileged account usage, ensuring security through detailed usage reports for account administrators.

"ManageEngine Password Manager Pro is cheaper than other products, such as BeyondTrust, and is more than 50% cheaper compared to the Boomer solution we used before."
"The auditing feature is particularly valuable as it makes privileged account usage auditable."
"The tool is secure, safe, reliable, and easy to use."

Room for Improvement

ManageEngine Password Manager Pro needs enhancements in information cycle management and a more intuitive user interface, as it can be complicated to navigate. Price reduction is suggested due to high costs. Users experience inconvenience when passwords are mismanaged and find support slower compared to other Manager products. Editing limitations in search and the complexity for non-technical teams are noted areas for improvement. Users expect easier update processes.

"The support for the PAM product is not very prompt."
"The support for the PAM product is not very prompt."
"There is room for improvement in making the UI more user-friendly."

ROI

Users found ManageEngine Password Manager Pro significantly reduced password-related support tickets and streamlined access to critical systems, resulting in increased productivity and cost savings. Enhanced security and centralized management helped minimize security breaches and compliance issues. It provided a quick return on investment by automating password management and reducing manual errors. Implementation ease and user-friendly interface led to quicker adoption rates, further contributing to its financial benefits.

Pricing

ManageEngine Password Manager Pro offers a competitive pricing structure with a yearly license and support payment. Users find the price reasonable, rating it high on a cost-competitiveness scale. The solution is considered cost-effective compared to alternatives such as BeyondTrust and Boomer, with simpler and less expensive licensing. Organizations typically negotiate before finalizing the price to ensure affordability within their budgetary constraints. Pricing is a key factor in choosing ManageEngine Password Manager Pro.

"On a scale of one to five, with one being expensive and five being competitive, I would rate the pricing of this solution as a five."

Popular Use Cases

ManageEngine Password Manager Pro is primarily used as a password vault for IT teams to collaborate and share passwords, store privileged and service account credentials, and control access to sensitive information. It is utilized for system accounts and administrator applications, serving as a tool to manage passwords required for access. Users employ features for password randomization, activity auditing, and access granting, enhancing security without focusing on personal accounts.

Service and Support

ManageEngine Password Manager Pro receives a mix of feedback on their support. Many users find the support responsive and knowledgeable, praising the timely assistance and extensive documentation. They often express satisfaction with the interactions, giving high ratings. However, some mention that the process for PAM can be slow due to the requirement of logging cases, leading to delays in responses compared to other offerings from the same company.

Deployment

ManageEngine Password Manager Pro's initial setup is generally user-friendly and straightforward, with minimal complexity reported. Some required in-house efforts, encountering occasional confusion, but most rated it positively. Deployment time varied, with some experiencing rapid implementation while others took months. Certain installations involved vendor assistance during procurement, while most executed it on their own. Maintenance is occasionally needed, but generally, users had favorable impressions of the initial configuration process.

Scalability

Users mention mixed experiences with scalability. Some face challenges due to complex dependencies, while others find it meets their needs without issues. Expansion within multiple data centers and increased user numbers seem feasible for them. Organizations rate scalability highly and consider it suitable for any size. There are limited administrators, but the system handles current demands effectively. Many believe ManageEngine Password Manager Pro can accommodate an increase in technical users.

Stability

ManageEngine Password Manager Pro stability is highly rated. Users report no issues, describing it as reliable and dependable. Any problems usually stem from external factors rather than the product itself. Setting up backups and recovery is straightforward, and users find it consistently stable. Many rate its stability highly, emphasizing the ease of quick fixes for minor issues and the absence of significant problems.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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