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LastPass vs ManageEngine Password Manager Pro comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
LastPass customer service is mixed, with positive comments on quick help, but issues with contact difficulty and email support.
No sentiment score available
ManageEngine Password Manager Pro's support is responsive with knowledgeable staff, but PAM cases may experience delays.
The support for PAM is not very prompt as it requires logging a case first and responses can take a day or two.
 

Room For Improvement

No sentiment score available
Users criticized LastPass for slow performance, sync issues, security concerns, poor customer service, and an outdated design.
Sentiment score
5.0
ManageEngine Password Manager Pro needs user interface improvements and affordable pricing, catering mainly to tech-savvy users with limited support.
Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one or two days.
 

Scalability Issues

No sentiment score available
LastPass efficiently manages passwords for businesses, integrates seamlessly with devices, and offers strong multi-user management despite minor performance dips.
Sentiment score
8.3
Users report varied experiences with ManageEngine Password Manager Pro's scalability, noting both challenges and effective use in expanding data centers.
 

Setup Cost

No sentiment score available
<p>LastPass offers affordable plans for Teams and Enterprises, praised for security, user management, performance, and customer support.</p>
No sentiment score available
ManageEngine Password Manager Pro is cost-effective for enterprises, with a 25,000 rands fee, compared favorably to competitors.
ManageEngine Password Manager Pro is cheaper than other products, such as BeyondTrust, and is more than 50% cheaper compared to the Boomer solution we used before.
 

Stability Issues

No sentiment score available
Users praise LastPass for its reliability, security features, cross-platform performance, and efficient autofill, despite occasional minor glitches.
Sentiment score
9.3
Users find ManageEngine Password Manager Pro stable, reliable, easy to recover, and praise its performance and dependability.
 

Valuable Features

No sentiment score available
Users praise LastPass for its strong security, password management, autofill, cross-device sync, and business features like shared folders and admin controls.
No sentiment score available
ManageEngine Password Manager Pro provides secure, user-friendly password management with strong features, direct machine login, and auditing capabilities.
The auditing feature is particularly valuable as it makes privileged account usage auditable.
 

Categories and Ranking

LastPass
Ranking in Single Sign-On (SSO)
21st
Ranking in Enterprise Password Managers
16th
Average Rating
7.4
Number of Reviews
12
Ranking in other categories
AIOps (24th)
ManageEngine Password Manag...
Ranking in Single Sign-On (SSO)
17th
Ranking in Enterprise Password Managers
14th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Single Sign-On (SSO) category, the mindshare of LastPass is 1.8%, up from 1.7% compared to the previous year. The mindshare of ManageEngine Password Manager Pro is 2.2%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
 

Featured Reviews

MK
Straightforward to set up, good support, intuitive to use, and offers good value for the cost
The most valuable feature is being able to use a single master password to access all of your other passwords. One feature that is really important to us is the ability to create secure notes. In our scenario, these are notes such as how to get some of our devices on the network. They are processes and procedures that we don't want anybody else to see, especially within the IT department. It's a small department and we have very many processes that we use, but not on a daily basis, so we aren't going to remember them. By using LastPass and secure notes, we can go back to those notes in a secure fashion and remind ourselves how to do certain things. For instance, how to create a test database for accounting, which is something that we do once a year. We don't want that to be out in a non-secure fashion, where somebody in the public can see it.
StephanBotha - PeerSpot reviewer
Secure, safe, reliable, and easy to use
As the infrastructure team, we utilize it to store all our service accounts and web account passwords. We use it for every password we require to access as a tool The tool is secure, safe, reliable, and easy to use. The update might get a bit easier. I have been using ManageEngine Password…
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Insurance Company
12%
Financial Services Firm
10%
Manufacturing Company
6%
Educational Organization
38%
Computer Software Company
9%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What is your primary use case for ManageEngine Password Manager Pro?
As the infrastructure team, we utilize it to store all our service accounts and web account passwords. We use it for every password we require to access as a tool.
What advice do you have for others considering ManageEngine Password Manager Pro?
You don't need a lot of staff to maintain the solution. Five users are maintaining this solution. The tool is easy, stable, and can do a lot more than what we need. Overall, I rate the solution an ...
 

Also Known As

LastPass Business, LastPass Enterprise, Lastpasss
Password Manager Pro
 

Overview

 

Sample Customers

Deakin University, Duke University, Code.org, Influitive, PeopleKeys, SMA Technologies, Skynamo
Australian Catholic University
Find out what your peers are saying about LastPass vs. ManageEngine Password Manager Pro and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.