ManageEngine Password Manager Pro and Keeper are competitors in the password management solutions category. Keeper seems to have the upper hand due to its user-friendly security features and intuitive functionality, while ManageEngine is favored for its cost-effectiveness and support.
Features: ManageEngine Password Manager Pro offers session recording, privileged account management, and auditing capabilities for enterprise-level use. Keeper provides zero-knowledge encryption, seamless integration, and robust password sharing features which enhance security and functionality.
Room for Improvement: ManageEngine could benefit from enhancing its user interface and simplifying some complex configurations. Additionally, the inclusion of more customizable settings would be advantageous. Keeper could improve with more extensive offline access options and enhanced training resources for less technical users. It could also expand its enterprise feature set to attract larger organizations.
Ease of Deployment and Customer Service: ManageEngine Password Manager Pro offers a straightforward deployment process with strong customer service, providing tailored assistance and a quick setup. Keeper's deployment efficiency is notable but may require guided assistance, posing a challenge for non-technical users. Its customer service is reliable but primarily provides assistance through digital channels.
Pricing and ROI: ManageEngine Password Manager Pro is known for being cost-effective with a great return on investment, appealing to budget-conscious entities. Keeper, while slightly more expensive, offers enhanced security features that justify its cost, promising a substantial return for organizations that prioritize data security.
The support for PAM is not very prompt as it requires logging a case first and responses can take a day or two.
Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one or two days.
ManageEngine Password Manager Pro is cheaper than other products, such as BeyondTrust, and is more than 50% cheaper compared to the Boomer solution we used before.
The auditing feature is particularly valuable as it makes privileged account usage auditable.
Keeper Security is transforming the way businesses and individuals protect their passwords and sensitive digital assets to significantly reduce cyber theft. As the leading password manager and digital vault, Keeper helps millions of people and thousands of businesses substantially mitigate the risk of a data breach. Keeper is SOC 2 Certified and utilizes best-in-class encryption to safeguard its customers. Keeper protects industry-leading companies including Sony, Chipotle, and The University of Alabama at Birmingham. Keeper partners with global OEMs and mobile operators to preload Keeper on smartphones and tablets. Learn more at https://keepersecurity.com.
Password Manager Pro is a secure vault for storing and managing shared sensitive information such as passwords, documents and digital identities of enterprises.
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