ManageEngine Password Manager Pro Reviews

Name: ManageEngine Password Manager Pro
Brand: ManageEngine
Rating: 4 (5 reviews)

3.7 out of 5

5 reviews
71% willing to recommend

800 followers

What is ManageEngine Password Manager Pro?

Password Manager Pro is a secure vault for storing and managing shared sensitive information such as passwords, documents and digital identities of enterprises.

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ManageEngine Password Manager Pro is the #14 ranked solution in top Enterprise Password Managers and #17 ranked solution in top Single Sign-On (SSO) solutions. PeerSpot users give ManageEngine Password Manager Pro an average rating of 7.4 out of 10. ManageEngine Password Manager Pro is most commonly compared to Microsoft Entra ID: ManageEngine Password Manager Pro vs Microsoft Entra ID. ManageEngine Password Manager Pro is popular among the midsize enterprise segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 37% of all views.

Buyer's Guide

Single Sign-On (SSO)

November 2024

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Helped 814,763 peers since 2012

Featured reviews

StephanBotha

IT Operations Lead at Zutari

As the infrastructure team, we utilize it to store all our service accounts and web account passwords. We use it for every password we require to access as a tool The tool is secure, safe, reliable, and easy to use. The update might get a bit easier. I have been using ManageEngine Password…

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Aaron Dalgleish

Information Technology Consultant at a government with 201-500 employees

We use the solution as a password vault to store our passwords so that the IT team can access them There is room for improvement in making the UI more user-friendly. When you search for a password, there are some things you can't edit from the search bar, so you have to go back to the main window…

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Yahya Kashani

Business Analyst & IT Advisor at a consultancy

The product couldn’t make any notable change in our system, because of the complexity of cycle of the system It is user-friendly. Someone who doesn’t have a lot of IT knowledge can work with the product easily. The product is user-friendly, in the GUI, but it would be better if they focused more…

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ManageEngine Password Manager Pro mindshare

Product category:

As of November 2024, the mindshare of ManageEngine Password Manager Pro in the Single Sign-On (SSO) category stands at 2.2%, up from 1.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Single Sign-On (SSO)

Key learnings from peers

Last updated Sep 18, 2024

Valuable Features

Users appreciate ManageEngine Password Manager Pro's robust security features, including customizable access controls and encrypted storage. They find it easy to use, highlighting the simple setup and deployment process. Users also value its comprehensive reporting, auditing capabilities, and seamless integration with various systems. Automated password management and recovery are viewed as significant time-savers. The centralized management of credentials, coupled with strong customer support, are additional advantages.

"The tool is secure, safe, reliable, and easy to use."
"The support from the customer service team is good, they respond on time, and they always seem to be quite knowledgeable."
"The security provided is very enhanced and it does a great job of keeping passwords safe."

Room for Improvement

ManageEngine Password Manager Pro needs improvement in its pricing, as it is expensive. Users find the interface complex, needing a more user-friendly design. Managing passwords can be cumbersome when one person becomes responsible for others' passwords. Some functions are not editable directly from the search bar and require returning to the main window. Updates could be easier.

"There is room for improvement in making the UI more user-friendly."
"It's a pretty technical solution. It's designed for more technical people."
"The user interface could be improved and made more user friendly."

ROI

Users found ManageEngine Password Manager Pro significantly reduced password-related support tickets and streamlined access to critical systems, resulting in increased productivity and cost savings. Enhanced security and centralized management helped minimize security breaches and compliance issues. It provided a quick return on investment by automating password management and reducing manual errors. Implementation ease and user-friendly interface led to quicker adoption rates, further contributing to its financial benefits.

Pricing

ManageEngine Password Manager Pro offers flexible pricing tailored to enterprise needs. Plans are available in Standard, Premium, and Enterprise editions. Users appreciate the value-for-money proposition, noting competitive features and robust security at various price points. Licenses are available on a subscription basis, with an option for a perpetual license.

"On a scale of one to five, with one being expensive and five being competitive, I would rate the pricing of this solution as a five."

Popular Use Cases

The primary use case of ManageEngine Password Manager Pro is collaboration for sharing passwords. Users leverage it as a password vault primarily for privileged accounts, including administrator application passwords and service accounts. It is utilized by IT teams to store and access system and web account passwords, facilitating secure management of necessary credentials.

Service and Support

ManageEngine Password Manager Pro's customer service is quick, responsive, and helpful. Users appreciate its prompt issue resolution and knowledgeable support team. Implementation assistance receives positive feedback, highlighting thorough guidance. ManageEngine Password Manager Pro's support team is commended for providing detailed explanations and consistently beneficial assistance.

Deployment

Some users found ManageEngine Password Manager Pro's initial setup straightforward, while others encountered minor challenges. Installation was typically handled in-house and occasionally required maintenance. Deployment varied in complexity and duration, sometimes involving a step-by-step migration process. Ratings for ease of setup ranged from three to eight on a ten-point scale.

Scalability

ManageEngine Password Manager Pro is highly scalable, with users spanning single servers to multiple data centers. Organizations manage systems efficiently regardless of size. They are likely to increase user numbers as required. ManageEngine Password Manager Pro supports both small groups and larger teams, maintaining performance across different setups. Users have expanded without encountering major issues and rate the scalability highly.

Stability

Users find ManageEngine Password Manager Pro to be reliable and stable. They mention that any issues are typically environmental and can be fixed quickly. The product is consistently described as easy to use, especially for backups and recovery. Stability is often rated very highly, with no significant problems reported.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Single Sign-On (SSO) Buyer's Guide for additional reliable information.