Microsoft Defender for Business Reviews

Users observed an ROI from Microsoft Defender for Business by enhancing end-user and team productivity. Some users found achieving ROI challenging yet valued the assurance provided, preventing potential issues. Cost reductions were noted by consolidating features, leading to budget savings of 20% to 30%. Features such as Exchange, OfficeSuite, OneDrive, and SharePoint enabled sales opportunities for additional offerings.

Microsoft Defender for Business, included with an Office 365 premium subscription, is seen as offering reasonable and competitive pricing, although some users find it potentially expensive, particularly for small organizations. While some organizations benefit from discounts, others note competitors providing more competitive multi-year pricing. Many endorse its integration with Microsoft's ecosystem, avoiding the need for multiple vendor products. Standalone license costs are generally perceived higher, yet manageable, with enterprise-level affordability rated positively.

• "The tool's cost has been a little high, but I do not think it was terrible."
• "The tool is cheap, while some other solutions are more expensive. I remember the tool cost about five euros for a workstation or for a user on a monthly basis."
• "Since we're a nonprofit, we get pretty good discounts on the tool."

Companies primarily use Microsoft Defender for Business for endpoint security across desktops and laptops within their business environments. They report its inclusion with Microsoft 365 for Business, offering features like endpoint detection, threat prevention, vulnerability management, and attack surface detection. Despite some concerns about cost and personal preference, businesses utilize its integration within cybersecurity frameworks, emphasizing its role in protecting vast numbers of devices in managed service environments and various license scenarios.

Microsoft Defender for Business customer service and support receive mixed feedback. Users appreciate high responsiveness and quality but note challenges reaching support by phone and slow resolution times. Some find support proactive, rating it nine or ten out of ten. Others criticize frequent redirection, lack of straightforward contact methods, and inadequate support experience, rating it as low as two or four. Many rate support between five and seven out of ten, suggesting room for improvement.

Many find Microsoft Defender for Business's initial setup straightforward and easy, often taking just hours to complete. It requires minimal configuration, although some users prefer guidance during the process. Opinions on complexity differ, with ratings varying from three to ten out of ten. Deployments occur in various environments, such as on-premises and the cloud. Companies acknowledge the simplicity, though a script may complicate it. A small team typically manages installation effectively.

Microsoft Defender for Business is highly scalable due to its cloud-based nature. Users from various organizations, including IT companies and government sectors, rate its scalability between eight and ten. It's used across thousands of endpoints and is adaptable for diverse roles such as engineers and psychologists. Some note the agility in scalability, while others mention potential challenges in configuration adjustments.

Microsoft Defender for Business is consistently reliable, with no frequent bugs or glitches reported. Users rate its stability between eight and ten out of ten, indicating strong stability. There are few complaints about downtime, and it remains stable over extended periods. Despite minor issues with bug complexity and threat detection, it remains dependable. Microsoft Defender has not encountered significant stability issues, making it a trusted choice for many organizations.