Microsoft Identity Manager Reviews

Name: Microsoft Identity Manager
Brand: Microsoft
Rating: 3.9 (21 reviews)

3.9 out of 5

21 reviews
72% willing to recommend

148 followers

What is Microsoft Identity Manager?

Microsoft Identity Manager (MIM) builds on the identity and access management capabilities of Forefront Identity Manager. MIM helps you manage the users, credentials, policies, and access within your organization. Additionally, MIM adds a hybrid experience, privileged access management capabilities, and support for new platforms.

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Microsoft Identity Manager is the #11 ranked solution in top Identity Management (IM) solutions. PeerSpot users give Microsoft Identity Manager an average rating of 7.8 out of 10. Based on the analysis of the 21 most recent Microsoft Identity Manager reviews, the overall sentiment is positive, with a sentiment score of 6.6. Microsoft Identity Manager is most commonly compared to CrowdStrike Falcon: Microsoft Identity Manager vs CrowdStrike Falcon. Microsoft Identity Manager is popular among the large enterprise segment, accounting for 70% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 14% of all views.

Buyer's Guide

Microsoft Identity Manager

December 2024

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Featured reviews

MANUEL VALDIVIA

Senior Manager at a financial services firm with 1,001-5,000 employees

I think we have some features in the tool. My company is not certified when it comes to Microsoft Identity Manager. The tool's only feature that is generating value for us is the login process for our clients. When employees want to open an application, Microsoft Identity Manager has to verify the identity and then grant access to the application. I know Microsoft Identity Manager has a lot of features, but there are only specific capabilities of the tool we need.

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AnvarSadique

Information Technology Architect at GMS INC

The initial setup for Microsoft Identity Manager is quite straightforward. It comes with a default configuration, and you can start using it right away. You don't have to implement anything from scratch. Instead, you can enhance it by defining new policies to meet your organization's specific needs. It is a user-friendly process, and you can get it up and running without a lot of complex implementation steps. Setting up Microsoft Identity Manager usually takes a few hours for the basics. However, the total time can vary a lot. If your company already has clear policies, it's quick. But if you need to create new policies, it can take longer. The time needed depends on how well your company's policies are defined and how fast you can integrate the solution with them.

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Praveen Thomas

Engineering Applications Team Lead at Arcadis

We use the solution for authentication management The product’s simplicity and integration are valuable. All the accounts are linked to Microsoft. The security could be slightly improved. I have been using the solution for two years. I rate the tool’s stability an eight out of ten. There are…

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Microsoft Identity Manager mindshare

As of January 2025, the mindshare of Microsoft Identity Manager in the Identity Management (IM) category stands at 5.6%, down from 8.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Identity Management (IM)

PeerAnalyst reports

Type	Title	Date
Category	Identity Management (IM)	Jan 10, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 10, 2025	Download
Comparison	Microsoft Identity Manager vs Microsoft Entra ID	Jan 10, 2025	Download
Comparison	Microsoft Identity Manager vs SailPoint Identity Security Cloud	Jan 10, 2025	Download
Comparison	Microsoft Identity Manager vs One Identity Manager	Jan 10, 2025	Download

Title	Rating	Mindshare	Recommending
CrowdStrike Falcon	4.3	N/A	97%	122 interviews Add to research
Microsoft Entra ID	4.3	10.5%	94%	218 interviews Add to research

Valuable Features

Microsoft Identity Manager offers valuable features including powerful security, single sign-on, seamless integration with Microsoft products, advanced adaptive authentication, and conditional access. It enhances document protection, tracks access, supports hybrid environments, and offers a strong licensing model. Users praise its ease of integration, compatibility with Windows Server, AI capabilities, self-service password resets, and stability. It enables organizations to efficiently manage identities, enhancing security across on-premise and cloud resources, aligning with modern compliance needs.

"The tool's only feature that is generating value for us is the login process for our clients."
"The self-service password reset feature is a very important aspect because it reduces the workload of other employees, and it's a very interesting and often-used feature."
"The most crucial feature of Microsoft Identity Manager is integration, especially with Office 365. A specific scenario where automation provided by the identity manager was crucial is when customers use hybrid clouds, with resources both locally and in the cloud. They require an easy identity solution across workspaces, local and cloud, integrating cloud identity with local identity sources, supporting single sign-on and authorizations, and ensuring security across applications.Microsoft Identity Manager integrates such local and cloud identity sources, supporting numerous applications."

Room for Improvement

Microsoft Identity Manager requires more connectors and templates for better functionality. Its user interface and integration with non-Windows systems need enhancement. User Entity and Behavioral Analysis features are scattered and need consolidation. Support services are slow and inadequate. The product's dependency on SQL and lack of compatibility with other databases pose challenges. Clearer documentation is needed for complex features, and the overall pricing strategy requires optimization. Integration with Azure Active Directory is incomplete.

"The product's setup phase was difficult."
"The documentation could be better."
"Microsoft Identity Manager has shown a strong focus on cloud solutions, but it could improve its support for legacy products and on-premise infrastructure. Legacy applications or solutions are often not fully supported, which can be a limitation for customers with existing on-premise setups. The emphasis on cloud-based solutions is beneficial for modernization as it is crucial to address customers' needs relying on legacy systems. Microsoft should address the gap in support for legacy products to ensure a more comprehensive and inclusive approach."

ROI

Microsoft Identity Manager is utilized in compliance efforts, offering features that free IT teams for other tasks. IT personnel benefit from notifications instead of constant monitoring, leading to a 15% ROI and time savings of 10 to 20%. Users have experienced security improvements with tools like multifactor authentication and delegated administration, enhancing operational security. Standardization with Microsoft Identity Manager minimizes learning curves and expenses, yet some did not observe any ROI.

Pricing

Microsoft Identity Manager is often included in premium Microsoft packages such as Azure AD premium or Microsoft E3 licenses, making it cost-effective within these bundles. While some users rate pricing as average or high, others find it low, especially with an Azure P2 license where it can be free. Licensing is typically handled by resellers, and despite mixed reviews, Microsoft Identity Manager remains competitive in enterprise identity management solutions.

"The tool's price is low for my company."
"My rating for the pricing of Microsoft Identity Manager is average, neither too expensive nor too cheap."
"The solution is expensive."

Popular Use Cases

Organizations primarily use Microsoft Identity Manager for identity and access management. They secure identities, manage user provisioning and lifecycle, automate Active Directory, and enable single sign-on. It supports hybrid setups with Azure Active Directory, integrates with Microsoft services, and facilitates compliance. Companies use it for data synchronization and authentication management, benefiting sectors like finance and education. The platform helps manage complete lifecycle processes from employee onboarding to exit, ensuring streamlined identity workflows.

Service and Support

Microsoft Identity Manager's customer support is inconsistent. Many users find support knowledgeable and structured, yet slow and sometimes difficult to reach. Enterprises often receive better service compared to SMBs. While some users rate the support highly, highlighting dedicated engineers and good response times, others criticize slow responses or difficulty in problem resolution. Users sometimes benefit more from peer-sourced solutions. Documentation needs improvement, and the investment in support efforts varies across regions.

Deployment

Microsoft Identity Manager's initial setup can vary in complexity. Some users find it straightforward due to pre-existing on-premises configuration, while others experience challenges, particularly with on-premises setups and specific applications. Deployment times range from a few days to several months, influenced by integration needs and organizational policies. Expertise, especially in complex environments, is often necessary. Users report mixed experiences, rating the setup process from very difficult to quite easy depending on their specific circumstances.

Scalability

Microsoft Identity Manager is known for its scalability, effectively managing large user bases. Enterprises find it suitable, often handling tens of thousands of users, including a mix of administrators and employees. However, small businesses and on-premises environments face challenges due to infrastructure and cost requirements. Some users express dissatisfaction with scalability beyond a certain threshold, while others rate it highly. The scalability performance varies, with some users requiring enhanced infrastructure for optimal performance.

Stability

Microsoft Identity Manager exhibits strong stability, consistently improving since its launch a few years back. Users express satisfaction, noting regular updates enhance this aspect. Though some face challenges with SharePoint integration, automated scripts are often utilized for maintenance. Users generally rate its stability between eight and nine out of ten, appreciating its reliability despite occasional issues from vendor system adjustments. For many, Microsoft Identity Manager proves a dependable choice amidst identity management complexities.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Microsoft Identity Manager Buyer's Guide for additional reliable information.