ForgeRock vs Microsoft Identity Manager comparison

Ping Identity and Microsoft are both solutions in the Identity Management (IM) category. Ping Identity is ranked #10 with an average rating of 8.6, while Microsoft is ranked #11 with an average rating of 7.6. Ping Identity holds a 5.1% mindshare in IAM, compared to Microsoft’s 5.9% mindshare. Additionally, 92% of Ping Identity users are willing to recommend the solution, compared to 72% of Microsoft users who would recommend it.

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Executive SummaryUpdated on Dec 1, 2024

ForgeRock and Microsoft Identity Manager are competing in the identity and access management market. Based on data comparisons, ForgeRock has the upper hand in pricing and support, while Microsoft Identity Manager is favored for its comprehensive feature set.

Features: ForgeRock offers adaptive authentication, identity orchestration, and IoT security features, appealing to those prioritizing flexibility and scalability. Microsoft Identity Manager excels with seamless Windows environment integration and strong synchronization services, ideal for enterprises invested in Microsoft ecosystems.

Room for Improvement: ForgeRock could improve in simplifying deployment and management of their tools. Additionally, better user interface enhancements and reducing complexity in customization are areas for growth. For Microsoft Identity Manager, expanding integration flexibility beyond Microsoft products, reducing licensing complexity, and enhancing non-Windows platform support are areas needing attention.

Ease of Deployment and Customer Service: ForgeRock provides a flexible deployment model supporting various platforms, with strong customer service noted for broader support. Microsoft Identity Manager emphasizes integration with existing Windows infrastructure, offering easier deployment for Microsoft users but limited flexibility outside this environment. Customer service for both is strong, each noted for different strengths.

Pricing and ROI: ForgeRock typically presents a lower initial setup cost and offers significant ROI for complex identity management needs due to its customization capabilities. Microsoft Identity Manager may have higher upfront costs but delivers substantial ROI through deep integration with existing Microsoft products, beneficial for those already using Microsoft technology. Differences primarily deal with ForgeRock’s cost-effectiveness versus Microsoft Identity Manager’s deep product integration benefits.

To learn more, read our detailed ForgeRock vs. Microsoft Identity Manager Report (Updated: December 2024).

Buyer's Guide

ForgeRock vs. Microsoft Identity Manager

December 2024

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Categories and Ranking

Omada Identity

Mindshare comparison

As of December 2024, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.9%, down from 4.0% compared to the previous year. The mindshare of ForgeRock is 5.1%, down from 6.3% compared to the previous year. The mindshare of Microsoft Identity Manager is 5.9%, down from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity Management (IM)

Featured Reviews

Pernilla Hulth

IAM Project Manager (Independent) at a retailer with 10,001+ employees

The interface is easy to use and gives you a solid overview

The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.

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Trisha Bhola

Senior Associate at Cognizant

It's easier to customize and maintain our code

I worked on two different projects based on ForgeRock, and both are automated deployments. One is a UI-based deployment. It's an automated process using some scripts. The deployments are done through Octopus, so it's also automated. We first deploy the essential components of AM and then implement additional configurations like Amster Imports. After that, we import all the SAML Federation data and add some certificates. We have two teams of five and three team members working on the different deployment processes. One is working on the dev side, another is looking at the higher environment, and one is managing the data. In another project, I'm the only developer. We also deploy on the dev environments so that anyone can test new features, configurations, and client requirements. They can test it on the dev environment, but a team of four people manages higher environments. The Access Management component involves the most customization, which takes around 15 to 20 minutes because of the need to import the Amster configuration. If another deployment is simultaneously happening, it may be a little slower and take around 30 minutes. The other components, like the user data stores, take about five to seven minutes. It's another five to 10 minutes for Identity Management. After deployment, the maintenance is mostly checking for security vulnerabilities. If ForgeRock shares security vulnerabilities or advisories, we check to see if there is something inside we need to maintain. Other than that, we just install updates when they add features each month.

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MANUEL VALDIVIA

Senior Manager at a financial services firm with 1,001-5,000 employees

Priced in a low range but needs to improve the support services offered to users

If we don't use Microsoft Identity Manager for data masking, we can use some other tools, like IBM InfoSphere. The scope of Microsoft Identity Manager is limited to the identity part of our applications. Microsoft Identity Manager is an old technology, and Microsoft will discontinue it soon. Microsoft Identity Manager is very complex compared with other platforms. For example, I know Microsoft Azure is working on Azure Identity. In the future, Microsoft Identity Manager will migrate to Azure Identity because Azure Identity is a software asset and is less complex. The solution's technical support is bad, making it an area where improvements are required.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Technically, the product does everything one would expect from an identity and access management platform. The product offers robust handling of Active Directory resources."

"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."

"Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities."

"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."

"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."

"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."

"The key benefit of Omada Identity is maintaining complete control."

"I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities."

More Omada Identity pros

"Easy to customize and adaptable to any environment."

"Easy to navigate, handle and manage the applications."

"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."

"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."

"It works very well, especially in Identity and Access Management. It helps detect anomalies in user behavior patterns."

"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."

"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."

"The product is easy to set up."

More ForgeRock pros

"The self-service password reset feature is a very important aspect because it reduces the workload of other employees, and it's a very interesting and often-used feature."

"Microsoft Identity Manager's documentation is good, and its end-user portal is user-friendly."

"The product allows us to track the logins easily."

"The product’s simplicity and integration are valuable."

"It is one of the easiest products to implement, which is one of the main advantages. The integration is easy. Unlike other products, it is not complicated to integrate."

"Very powerful synchronization tool."

"The most valuable feature of the solution is the fact that I can use it to track who is sending which email, who is accessing which documents or which files, etc. These tools help me improve security within the enterprise environment."

"The feature that I find most valuable is the security layer of the identity and access management solution. The ability to secure on-premises and cloud-based workloads and to provide seamless authentication into hybrid workloads, which is also both on-premises and in cloud environments."

More Microsoft Identity Manager pros

Cons

"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."

"Omada's reporting functionality is limited and could benefit from greater customization."

"They need to improve the cost for small companies."

"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"

"The reporting on the warehouse data and the import process both have room for improvement."

"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."

"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."

"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."

More Omada Identity cons

"The product's support services in the French language are not free."

"The solution's documentation is not very good, and they do not give more details."

"The identity management model needs a bit of improvement."

"The product's customization is a bit complicated."

"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."

"The solution's deployment should be made easier."

"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."

"Lacks simplified documentation within the tool that requires use of a separate portal."

More ForgeRock cons

"The governance reporting of the solution can be improved, as it can be difficult to get good, intelligible reports. Microsoft could implement an API of some sort to allow report customization or some form of SQL model, to further customize modules and improve the reporting. That would be a major improvement to the product."

"The product's setup phase was difficult."

"They have to improve the User Entity and Behavioral Analysis."

"Instead of using the connectors from the third-party companies, they should make the Microsoft templates available with this product. If Microsoft would increase the number of the box connectors that would be helpful to all the customers who use it daily."

"The setup was difficult. The deployment process is not quick."

"MIM's reliability could be improved."

"In terms of the identity and access management solution for on-premises environment, I think Microsoft needs to eliminate or minimize the number of workloads for the solution to run in on-premises environment."

"All actions require logging in to the server."

More Microsoft Identity Manager cons

Pricing and Cost Advice

"The pricing is okay."

"Omada isn't cheap or expensive. The licensing model is flexible. I've only had limited interactions with the Omada sales team, but they were positive. They don't sell the customers more licenses than they need. It's important to accurately forecast future usage. For example, we have many licenses that we don't use because we don't have the identities yet. We pay extra, which isn't good."

"It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."

"It is not cheap. None of these solutions are cheap, but we have good pricing at least for now from a licensing perspective."

"While Omada Identity carries a premium price tag, it proves to be cost-effective."

"It is not cheap. It is expensive, but compared to what we did almost three years ago, it is value for money. It is worth it."

"The pricing for Omada Identity is fair."

"It is fairly priced for an on-premise environment, but for the cloud environment, I am not that happy with the pricing."

More Omada Identity pricing and cost advice

"Its price is comparable to other products in the market."

"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."

"ForgeRock's pricing is more competitive than other products."

"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."

"ForgeRock is an expensive solution."

"It's a bit pricey and could be more competitive."

"The pricing of the solution is fair but I do not have the full details."

"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."

"The prices can always be improved. I'd rate it a 4 out of 10 in terms of pricing."

"MIM is free with a Microsoft Azure license."

"The solution is included in the Microsoft E3 license and premium subscriptions of Azure AD."

"It is an expensive tool."

"When comparing the cost, Microsoft Identity Manager is the best solution because it is free if you have an Azure P2 license."

"The solution is expensive."

"The tool's price is low for my company."

"Microsoft Identity Manager comes with the premium or community license. If the customer doesn't have a premium license, the reseller who sells the licenses of Microsoft to the enterprise can extend the license for the client."

More Microsoft Identity Manager pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

13%

Manufacturing Company

Government

Financial Services Firm

23%

Computer Software Company

12%

Insurance Company

Government

Computer Software Company

14%

Government

12%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Omada Identity?

We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10...

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What needs improvement with Omada Identity?

There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a rec...

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What is your primary use case for Omada Identity?

We wanted a solution that could help us make HR the master of identities. We wanted a solution that could take that d...

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What do you like most about ForgeRock?

The most valuable features of ForgeRock are social login and data protection.

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What is your experience regarding pricing and costs for ForgeRock?

Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock a...

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What needs improvement with ForgeRock?

In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't t...

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What do you like most about Microsoft Identity Manager?

The product’s simplicity and integration are valuable.

See all answers

What is your experience regarding pricing and costs for Microsoft Identity Manager?

The tool's price is low. I don't remember if we pay for licensing on a subscription basis. The tool's price is low fo...

See all answers

What needs improvement with Microsoft Identity Manager?

If we don't use Microsoft Identity Manager for data masking, we can use some other tools, like IBM InfoSphere. The sc...

See all answers

Comparisons

SailPoint Identity Security Cloud vs Omada Identity

Compared 30% of the time

Microsoft Entra ID vs Omada Identity

Compared 21% of the time

Saviynt vs Omada Identity

Compared 15% of the time

One Identity Manager vs Omada Identity

Compared 8% of the time

Ping Identity Platform vs Omada Identity

Compared 3% of the time

More Omada Identity Competitors

SailPoint Identity Security Cloud vs ForgeRock

Compared 15% of the time

Microsoft Entra ID vs ForgeRock

Compared 14% of the time

Ping Identity Platform vs ForgeRock

Compared 10% of the time

Auth0 vs ForgeRock

Compared 8% of the time

Symantec Siteminder vs ForgeRock

Compared 7% of the time

More ForgeRock Competitors

SailPoint Identity Security Cloud vs Microsoft Identity Manager

Compared 32% of the time

Microsoft Entra ID vs Microsoft Identity Manager

Compared 23% of the time

Saviynt vs Microsoft Identity Manager

Compared 11% of the time

One Identity Manager vs Microsoft Identity Manager

Compared 7% of the time

Microsoft Entra Permissions Management vs Microsoft Identity Manager

Compared 2% of the time

More Microsoft Identity Manager Competitors

Product Reports

Buyer's Guide

Omada Identity

December 2024

Download Omada Identity product report

Buyer's Guide

ForgeRock

December 2024

Download ForgeRock product report

Buyer's Guide

Microsoft Identity Manager

December 2024

Download Microsoft Identity Manager product report

Also Known As

Omada Identity Suite, Omada Identity Cloud

ForgeRock Identity Platform, ForgeRock OpenIDM

MIM, Forefront Identity Manager, FIM, MS Identity Manager

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Omada

Ping Identity

Microsoft

Overview

Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.

Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.

What are the critical features of Omada Identity?

Identity Lifecycle Management: Automates the process of creating, updating, and deactivating user identities throughout their lifecycle.
Access Governance: Ensures that users have appropriate access rights, enabling continuous monitoring and recertification of access.
Compliance Reporting: Provides comprehensive reporting capabilities to demonstrate compliance with regulatory requirements.
Role-Based Access Control (RBAC): Simplifies the assignment and management of access rights based on user roles within the organization.
Self-Service Access Requests: Empowers users to request access to resources through a user-friendly portal, reducing administrative burden.
Integration Capabilities: Seamlessly integrates with various systems, applications, and data sources for unified identity and access management.

What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?

Improved Security: By ensuring that only authorized users have access to sensitive information, Omada Identity enhances overall security posture.
Regulatory Compliance: Helps organizations meet compliance requirements by providing detailed audit trails and reporting features.
Operational Efficiency: Automates routine identity management tasks, reducing manual effort and freeing up IT resources for strategic initiatives.
User Productivity: Streamlines access management processes, enabling users to quickly obtain the resources they need to perform their jobs.
Reduced Risk: Minimizes the risk of data breaches and insider threats by enforcing strict access controls and continuous monitoring.

Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.

Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.

In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.

ForgeRock is a comprehensive open-source identity and access management solution designed to meet the unique needs of your users and workforce. With ForgeRock you can orchestrate, manage, and secure the complete lifecycle of identities in any cloud or hybrid environment. ForgeRock allows you to set up bot detection, identity proofing, and risk-based authentication.

With ForgeRock, you can define access policies and automate the management of the identity lifecycle all from a central, easy to use, and graphical dashboard. ForgeRock Access Management allows you to build safe authentication using options like passwordless and usernameless logins, single sign-on, biometrics, contextual analytics, and behavioral authentication. When threats appear, you can swiftly change how your users access your most sensitive applications and provide users with secure access to the applications, systems, and resources they need on demand.

ForgeRock Benefits and Key Features

Elevate your security and efficiency: Consolidating your legacy systems under one single platform provides reliable, unified control over all your user identities and access-related policies. ForgeRock Access Management also supports scaling existing policies for application onto new setups.
Passwordless authentication: Implementing passwordless authentication is simple with ForgeRock Access Management. You can easily replace user-selected passwords with other options, such as easy multi-factor authentication, biometrics, and SSO.
Identity governance: ForgeRock Identity Governance is a modern, AI-driven identity governance solution. By leveraging ForgeRock generated analysis reports, you can identify and apply appropriate user access, automate high-confidence access approvals, recommend certification for low-risk accounts, and review high-risk and inappropriate user access privileges. In addition, you can grant and enforce access to systems, applications, and infrastructure according to established policies.

Reviews from Real Users

ForgeRock stands out among its competitors for a number of reasons. Two major ones are its robust identity and access tools and its being easy to manage and scale with one central dashboard.

PeerSpot users note the effectiveness of these features. A technology solutions leader at an outsourcing company writes, “We need it for multiple clients, multiple implementations. Not all of them are necessarily a multi-tenant solution. We need a very versatile solution that can do a lot of work, but from a single instance that we can centralize authentications and we don't duplicate the efforts and that's where ForgeRock seems to do better.”

Mohamed B., a cyber security consultant at a tech company, writes, "Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users. ForgeRock secured our system so that it is accessed only by authorized people, and it implemented the SSO."

Microsoft Identity Manager (MIM) builds on the identity and access management capabilities of Forefront Identity Manager. MIM helps you manage the users, credentials, policies, and access within your organization. Additionally, MIM adds a hybrid experience, privileged access management capabilities, and support for new platforms.

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing

Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University

Dow Chemical Company (Dow), Whole Foods Market

Buyer's Guide

ForgeRock vs. Microsoft Identity Manager

December 2024

Free Report: ForgeRock vs. Microsoft Identity Manager

Find out what your peers are saying about ForgeRock vs. Microsoft Identity Manager and other solutions. Updated: December 2024.

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