Microsoft Identity Manager Reviews

Name: Microsoft Identity Manager
Brand: Microsoft
Rating: 3.9 (22 reviews)

3.9 out of 5

22 reviews
73% willing to recommend

151 followers

What is Microsoft Identity Manager?

Microsoft Identity Manager (MIM) builds on the identity and access management capabilities of Forefront Identity Manager. MIM helps you manage the users, credentials, policies, and access within your organization. Additionally, MIM adds a hybrid experience, privileged access management capabilities, and support for new platforms.

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Microsoft Identity Manager is the #7 ranked solution in top Identity Management (IM) solutions. PeerSpot users give Microsoft Identity Manager an average rating of 7.8 out of 10. Microsoft Identity Manager is most commonly compared to CrowdStrike Falcon: Microsoft Identity Manager vs CrowdStrike Falcon. Microsoft Identity Manager is popular among the large enterprise segment, accounting for 70% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 13% of all views.

Buyer's Guide

Microsoft Identity Manager

January 2025

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Featured reviews

MANUEL VALDIVIA

Senior Manager at a financial services firm with 1,001-5,000 employees

I think we have some features in the tool. My company is not certified when it comes to Microsoft Identity Manager. The tool's only feature that is generating value for us is the login process for our clients. When employees want to open an application, Microsoft Identity Manager has to verify the identity and then grant access to the application. I know Microsoft Identity Manager has a lot of features, but there are only specific capabilities of the tool we need.

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Bogdan Paun

Microsoft Systems Engineer at a tech services company with 1-10 employees

I'd recommend doing a proof of concept and watching out for the prerequisites and what it needs to function properly so that you don't start an implementation and find out that you need something else, such as SQL Server for a database or an analytics space. Read the requirements carefully and start with a proof of concept to see exactly how the people from the IT department are working with this solution and whether it would help them. That's because if they are not comfortable with the solution, they will use more time to understand it than to monitor the infrastructure. Overall, I'd rate Microsoft Identity Manager an 8 out of 10.

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AnvarSadique

Information Technology Architect at GMS INC

The initial setup for Microsoft Identity Manager is quite straightforward. It comes with a default configuration, and you can start using it right away. You don't have to implement anything from scratch. Instead, you can enhance it by defining new policies to meet your organization's specific needs. It is a user-friendly process, and you can get it up and running without a lot of complex implementation steps. Setting up Microsoft Identity Manager usually takes a few hours for the basics. However, the total time can vary a lot. If your company already has clear policies, it's quick. But if you need to create new policies, it can take longer. The time needed depends on how well your company's policies are defined and how fast you can integrate the solution with them.

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Microsoft Identity Manager mindshare

As of February 2025, the mindshare of Microsoft Identity Manager in the Identity Management (IM) category stands at 4.6%, down from 7.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Identity Management (IM)

PeerAnalyst reports

Type	Title	Date
Category	Identity Management (IM)	Feb 2, 2025	Download
Product	Reviews, tips, and advice from real users	Feb 2, 2025	Download
Comparison	Microsoft Identity Manager vs Microsoft Entra ID	Feb 2, 2025	Download
Comparison	Microsoft Identity Manager vs SailPoint Identity Security Cloud	Feb 2, 2025	Download
Comparison	Microsoft Identity Manager vs One Identity Manager	Feb 2, 2025	Download

Title	Rating	Mindshare	Recommending
CrowdStrike Falcon	4.3	2.3%	96%	123 interviews Add to research
Microsoft Entra ID	4.3	12.3%	94%	218 interviews Add to research

Valuable Features

Microsoft Identity Manager's primary assets include seamless integration with Microsoft products, strong security features, ease of configuration, and a flexible licensing model. It provides security for documents, supports Single Sign-On, advanced authentication mechanisms, and facilitates conditional access. Users highlight its powerful synchronization tool, ability to track access and login activities, stability, and comprehensive interface. It promotes automation across hybrid cloud environments, ensuring a cohesive identity solution and enhances compliance with granular policies.

"I would recommend Microsoft Identity Manager to others anytime."
"The features of Microsoft Identity Manager that have been most impactful in improving security and compliance include the granular policies, report, and the ability to gain end-to-end visibility for each user."
"The tool's only feature that is generating value for us is the login process for our clients."

Room for Improvement

Microsoft Identity Manager requires improved support and more connectors. User Entity and Behavioral Analysis needs enhancement. Integration with cloud services like Azure and better support for Linux environments is essential. Reducing dependency on SQL Server and improving compatibility with third-party databases is necessary. Enhancing user interface and documentation can lead to better user experience. Pricing, integration features, and support for legacy systems also require attention. Migrating features to Azure is of high interest to users.

"I haven't explored it deeply enough to identify any areas for enhancement."
"The product's setup phase was difficult."
"The documentation could be better."

ROI

Microsoft Identity Manager is valued more for compliance with a high return, providing IT departments more time by sending notifications rather than needing constant monitoring. Companies have achieved approximately 15% ROI and saved 10 to 20% of their time. Improved security with features like multifactor authentication and delegated administration has enhanced security posture, delivering returns. The tool's standardization reduces the learning curve and costs, though some have not experienced ROI using it.

Pricing

Microsoft Identity Manager typically aligns with premium Microsoft Azure or E3 licenses, offering cost-effectiveness by bundling identity management features within these licenses. Users generally perceive pricing as average to high but often emphasize value with Microsoft's bundled offerings. Some find it expensive while others note it is competitive if integrated with Azure licenses, positioning it as a cost-efficient choice in Microsoft’s ecosystem. Pricing experiences vary, with mixed ratings indicating room for improvement.

"The tool's price is low for my company."
"My rating for the pricing of Microsoft Identity Manager is average, neither too expensive nor too cheap."
"The solution is expensive."

Popular Use Cases

Microsoft Identity Manager is used for identity and access management, helping organizations with user provisioning, lifecycle management, and single sign-on. It secures customer identities, integrates with Active Directory and Azure, and synchronizes data. It is also applied in sectors with automated lifecycle management, credential management, and policy enforcement. The tool supports migrations to Azure and application access, often implemented in hybrid cloud and mobile environments to streamline user experience and access control.

Service and Support

Microsoft Identity Manager customer service and support vary in quality. Some users report slow response times and complex procedures, especially for small and medium businesses. Others highlight knowledgeable and cooperative support teams, with structured escalation paths. Enterprise agreements offer differing service levels. Ratings range from one to nine out of ten, indicating inconsistent experiences. Some find external reviews and guides helpful for problem resolution, while others face challenges reaching the right support personnel promptly.

Deployment

Experiences with Microsoft Identity Manager's initial setup range from straightforward to complex. Some find the process user-friendly, integrating quickly with existing directories, while others note complications, especially with high availability or disaster recovery. Complexity varies based on applications needing deployment, with aspects like SSL certificates and Active Directory integration requiring expertise. For some, setup duration spans weeks to months, involving multiple teams, and challenges may arise with legacy systems or a lack of modern interfaces.

Scalability

Microsoft Identity Manager is primarily designed for enterprise environments and demonstrates strong scalability, handling varying user volumes effectively. While some users rate it highly, small businesses may encounter challenges due to resource demands and maintenance costs. Optimal performance requires an adequate infrastructure, with some users finding it less suitable for environments exceeding 100,000 users. It adapts well to different organizational sizes, but not all users agree on its scalability efficiency, leading some to seek alternatives.

Stability

Microsoft Identity Manager is regarded as stable by users, often rating it highly in terms of reliability. Frequent updates from Microsoft contribute to its consistency. While many find it robust, challenges include integration issues with SharePoint and complex maintenance processes. Despite some technical hurdles and occasional issues from internal configurations, users generally express satisfaction with its dependability, rating its stability as high as 9 out of 10.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Microsoft Identity Manager Buyer's Guide for additional reliable information.