Microsoft Identity Manager Reviews

Many entities experience varied results with Microsoft Identity Manager. While some see increased time efficiency and improved security, others measure a 10-20% time-saving or a 15% return. In some cases, investment leads to improved security posture with multifactor authentication and delegated administration. Standardization also helps reduce the learning curve and lowers costs. However, some do not experience noticeable returns, especially when deployments are primarily Windows-based.

Microsoft Identity Manager pricing is generally included in Microsoft premium licenses, such as Azure AD premium and Microsoft E3, making it cost-effective for those with existing subscriptions. Users perceive the pricing as variable, with some considering it expensive, while others find it affordable, particularly when bundled with existing Microsoft services. Access through an Azure P2 license also makes it appealing. Overall, the pricing receives mixed reviews, often rated between average to expensive.

• "The tool's price is low for my company."
• "My rating for the pricing of Microsoft Identity Manager is average, neither too expensive nor too cheap."
• "The solution is expensive."

Microsoft Identity Manager is employed by users for managing identities, ensuring secure access, authentication, and enforcing policies in hybrid cloud environments. It integrates with Active Directory and Azure Active Directory for user lifecycle management, single sign-on, and authorization processes. Organizations utilize it for data synchronization and identity provisioning across sectors such as financial and education. The tool facilitates seamless access to multiple applications, streamlining workflows and automating identity management tasks efficiently.

Microsoft Identity Manager customer service has mixed perceptions. While some find the support excellent with dedicated engineers and good response times, others feel it is slow and complicated to reach knowledgeable personnel. Service levels vary, with enterprise clients receiving better treatment than SMBs. The resolution can be time-consuming, requiring information gathering from multiple sources. Users acknowledge improvement areas, particularly in response time and issue escalation, but appreciate the knowledgeable support when accessed.

Microsoft Identity Manager's initial setup varies considerably among users. Some find it straightforward with default configurations and quick deployment, while others experience complexity due to intricate configurations and integrations with various systems. Deployment times range from a few days to several months, influenced by factors such as existing policies, system integrations, and organizational needs. Users often face challenges with certificates, Active Directory integration, and require expertise or external assistance for a successful implementation.

Microsoft Identity Manager has mixed feedback on scalability. It's capable for large enterprises, successfully managing tens of thousands of users, including admins and privileged users. Some state it can't handle over 100,000 users, while others rate its scalability highly. It requires proper infrastructure for optimal performance. Not ideal for small businesses due to investment and workload concerns. In cloud environments, particularly with Azure Active Directory, it's favored for its scalable attributes.

Microsoft Identity Manager exhibits high stability, earning ratings of eight or nine out of ten. Users appreciate monthly updates that enhance reliability. Many find it stable with minimal challenges, though some mention difficulties with the Identity Manager portal and SharePoint integration. While it’s largely stable with occasional issues, internal configuration changes can impact systems. Despite complexity and occasional maintenance needs, users consider it a dependable choice for identity management tasks.