Mimecast Email Security is a comprehensive solution designed to safeguard organizations against advanced email threats. With an array of advanced security features, it provides robust protection against phishing attacks, malware, ransomware, and other targeted threats.
Users appreciate the effectiveness of the URL inspection and the ease of use and setup. The solution is highly regarded for its filtering capabilities and spam protection. The email signature feature is also praised by users. The HIPAA dictionary is particularly useful for specialized use cases. Identity protection, sandboxing, content filtering, and secure messaging are highlighted as valuable features.
The dashboard is user-friendly and the initial setup is easy. The solution is stable and scalable, with good technical support. The integration with Microsoft 365 is seamless and convenient. Customization options allow users to tailor the platform to their needs.
Mimecast is responsive and addresses issues promptly. The reporting feature is highly regarded. Overall, users are pleased with the features and functionality of Mimecast Email Security with Targeted Threat Protection.
Users have reported issues with misclassification and the attachment scanning feature not working properly. The product's core functionality needs to be fixed, as it currently does not work well. The console interface for admins has also been changed, and users preferred the previous version with tabs. Mimecast's sender IP address is poorly rated by Microsoft, causing emails to be blocked when sent to Microsoft addresses.
Outbound mail servers have also been regularly blocklisted by spam filters, affecting reputation and business confidence. The interface itself needs improvement, as it is fragmented and requires navigating through multiple sections to perform simple tasks.
Support from the product has declined over time, and users would like better support in the future. The identity protection feature, default policies, and cookies management feature could all be improved. Users have also expressed frustration with the system blocking too many attachments, although they understand the security perspective.
The solution is considered expensive, and the installation process is not straightforward. There is a tight lock-in with Mimecast, making it difficult to switch to other products while maintaining the chain of custody for archived emails.
The reaction time for identifying new threats and Mimecast picking them up needs to be faster. The initial setup could be more user-friendly, and the solution is cumbersome and difficult to navigate from an administrative point of view. The filtering capabilities need more flexibility.
The value and return on investment for Mimecast Email Security with Targeted Threat Protection are difficult to measure. It is challenging to quantify the ROI for security solutions as the benefit lies in preventing breaches, which are speculative in terms of cost.
The pricing varies among reviewers. Some find it to be overpriced and not worth the cost, while others consider it reasonable. The pricing is based on a per-user model, with additional fees for support.
The primary use case of Mimecast Email Security with Targeted Threat Protection is to provide email security and archiving services. It is used by various organizations that need to comply with HIPAA regulations.
The product scans inbound and outbound emails for potential HIPAA violations and blocks any suspicious content. It also helps track messaging and ensures that important emails are not missed. Additionally, Mimecast is used for URL protection and spam filtering.
The solution is utilized by small clients, including an investment research analyst, for spam filtering and security purposes.
The customer service and support of Mimecast Email Security with Targeted Threat Protection has received mixed reviews. Some users have found the technical support to be poor and not very flexible, while others have had positive experiences and consider the support team to be responsive.
Some users found the setup and deployment to be easy and quick, taking only a couple of days or a few hours to complete. Others found the initial setup to be moderately complex and time-consuming, taking up to two weeks. The difficulty of the setup depends on the expertise of the person doing it and their familiarity with Mimecast.
Many users say the solution has been scalable, however, some have faced occasional issues. Overall, the solution is considered scalable by most users.
The stability is generally rated positively. Users have mentioned that the solution is mostly stable, reliable, and fast. There have been some instances of login issues and a 12-hour outage, however, these seem to be uncommon occurrences.
This product leverages Mimecast's extensive threat intelligence network to identify and block malicious emails before they reach the user's inbox. It employs sophisticated algorithms and machine learning techniques to analyze email content, attachments, and URLs, ensuring that only legitimate and safe emails are delivered.
One of the key features of Mimecast Advanced Email Security is its URL Protect capability. This feature scans all URLs within emails in real-time, checking for any signs of malicious activity. It blocks access to suspicious websites, preventing users from inadvertently clicking on harmful links and falling victim to phishing attacks or drive-by downloads.
Another notable feature is Attachment Protect, which scans all email attachments for malware and ransomware. It uses multiple layers of defense, including sandboxing and file conversion, to detect and neutralize any threats. This ensures that users are protected from opening malicious attachments that could compromise their systems.
Mimecast Advanced Email Security also includes Impersonation Protect, which guards against CEO fraud and other impersonation attacks. It analyzes email headers, domains, and sender behavior to identify suspicious emails that attempt to deceive users. By alerting users and administrators to potential impersonation attempts, it helps prevent financial loss and data breaches.
Furthermore, Mimecast Advanced Email Security provides comprehensive data loss prevention (DLP) capabilities. It scans outgoing emails for sensitive information, such as credit card numbers or social security numbers, and prevents accidental or intentional data leaks. This helps organizations comply with data protection regulations and maintain the privacy of their customers' information.
Mimecast Email Security was previously known as Mimecast Email Security with Targeted Threat Protection.
Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group