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Mimecast Email Security vs Webroot Advanced Email Encryption powered by Zix comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Mimecast Email Security
Ranking in Secure Email Gateway (SEG)
4th
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
28
Ranking in other categories
Office 365 Protection (5th)
Webroot Advanced Email Encr...
Ranking in Secure Email Gateway (SEG)
13th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Frank Rawson - PeerSpot reviewer
It gives clients peace of mind and helps them educate their users about threats
A few years ago, our team found the implementation to be somewhat challenging. It has gotten easier as we've grown more experienced. The difficulty depends on the expertise of the person doing it. I don't work with Mimecast every day, so it might be more difficult for me than it is for one of my techs who regularly does Mimecast implementations. It requires some specific in-depth product knowledge and an understanding of email solutions. The deployment time varies. In South Africa, it depends on who you use to deploy it. If you use one of Mimecast's local partners, it can take up to two weeks because of their process. However, it's only about four to eight hours of work. After deployment, there isn't much maintenance aside from supporting and educating your customers. Users require constant education on how to use the Mimecast client and release an email that has been blocked.
John Zupancic - PeerSpot reviewer
Inexpensive, with good email security, but the technical support could be improved
We don't have as many problems with email security. They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent. The web interface works well but the Outlook plug-in has been problematic. We've had to uninstall/reinstall it. On some Outlook clients (including mine), it causes Outlook to stop responding. I disabled the Outlook plug-in and only use the web interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it."
"The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy."
"The solution is pretty straightforward to use and easy to set up."
"The biggest advantage of Mimecast Email Security is its spam filtering. Its filtering feature is interesting."
"It's good, it keeps the spam out."
"The solution offers good technical support."
"Email security is the most valuable feature of the solution."
"We like the content filtering and secure messaging features."
"They do a better job of determining what's real and what's not than most of the other solutions we have tried, and it's been very painless to use."
 

Cons

"The product's interface could be improved to be more user-friendly."
"The solution is very expensive."
"Many of our users complain that the system is blocking too many attachments. It's a good practice from a security perspective, but our users think Mimecast is doing too much. It might be something we'll have to adjust."
"The feature that should be included is to remove the block on the encrypted files."
"Lately, Mimecast's outbound mail servers have been regularly blocklisted by spam filters. That didn't happen a few years back, but it seems to be a more frequent problem these days. When a server is blocklisted, it means all of my outgoing mail ends up in the recipient's junk mail. That affects my reputation and business confidence."
"The price could be better, it should be reduced."
"Its pricing can be improved. It is a bit expensive."
"The solution should include more AI features instead of Mimecast's more general static configuration tooling."
"They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent."
 

Pricing and Cost Advice

"Compared to the other products in the market, it is neither cheap but nor very expensive. I would rate it somewhere in the middle, 5 out of 10."
"The solution is expensive."
"The product price is moderate. I rate the pricing a five out of ten."
"For what it is, the product is overpriced."
"The product has good pricing in terms of return on investment."
"There are additional costs beyond the standard licensing fee."
"I'm always going to say the price needs to be lower, but it's reasonable."
"We pay monthly fees to our provider."
"In terms of pricing, I believe they provide excellent value."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
7%
Manufacturing Company
7%
Retailer
6%
Computer Software Company
16%
Financial Services Firm
14%
Government
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Mimecast Email Security with Targeted Threat Protection?
The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.
What needs improvement with Mimecast Email Security with Targeted Threat Protection?
The product's interface could be improved to be more user-friendly.
Ask a question
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Also Known As

Mimecast Email Security with Targeted Threat Protection
Zix Email Encryption, ZixEncrypt
 

Learn More

 

Overview

 

Sample Customers

Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
Erie County of Pennsylvania’s Human Services Department, Justice Federal Credit Union, STAR Financial Group, Chisago County, Minn., The National Banks of Central Texas, Kentucky Retirement Systems (KRS), Frankfort, Ky, Athletico Physical Therapy, District of Columbia Retirement Board (DCRB), CIBM Bank
Find out what your peers are saying about Proofpoint, Barracuda Networks, Abnormal Security and others in Secure Email Gateway (SEG). Updated: November 2024.
816,406 professionals have used our research since 2012.